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Contract Investigator Jobs in Springfield, IL (NOW HIRING)

Section Manager

Springfield, IL · On-site

$90 - $130/hr

Directs and coordinates the soils investigation program through contracts with Consultants. * Develops working relations with OWR employees and other Departmental and non-Departmental contacts.

Paralegal

Springfield, IL · On-site

$35 - $60/hr

We're seeking a Paralegal for a client in Central Illinois for a long-term contract opportunity for ... Summarizing information and preparing reports for attorneys Conducting research, investigating ...

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Contract Investigator information

See Springfield, IL salary details

$31.7K

$74.7K

$129.8K

How much do contract investigator jobs pay per year?

As of Aug 29, 2026, the average yearly pay for contract investigator in Springfield, IL is $74,655.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $97,600.00 per year, depending on experience, location, and employer.

What is a contract investigator?

Contract investigators are professionals hired, often by government agencies or private companies, to conduct background checks, security clearance investigations, or other fact-finding assignments on a contractual basis. Their primary role is to gather and verify information about individuals, such as employment history, criminal records, and personal references, to determine eligibility for security clearances or employment. These investigators typically work independently, conducting interviews and reviewing documents, then compiling their findings into detailed reports for their clients. Contract investigators must follow strict guidelines and ethical standards to ensure the accuracy and confidentiality of the information they handle.

What are the key skills and qualifications needed to thrive as a contract investigator?

To thrive as a Contract Investigator, you need strong analytical abilities, attention to detail, and knowledge of investigative procedures, typically supported by a relevant bachelor's degree and background screening experience. Familiarity with case management systems, federal investigative standards, and sometimes specific certifications like OPM or DCSA credentialing is important. Excellent written communication, discretion, and interpersonal skills help in conducting interviews and compiling thorough reports. These skills are crucial to ensure accurate, ethical investigations that meet compliance and security standards.

What are some common challenges contract investigators face when conducting background checks, and how can they overcome them?

Contract Investigators often encounter challenges such as incomplete records, unresponsive sources, and tight deadlines when conducting background checks. To overcome these obstacles, it's important to maintain strong organizational skills, use a variety of verification methods, and communicate proactively with both clients and references. Building a network of reliable contacts and staying up to date on compliance requirements can also help ensure thorough and accurate investigations. Adaptability and persistence are key traits for success in this role.

What is the difference between Contract Investigator vs Insurance Investigator?

AspectContract InvestigatorInsurance Investigator
Required CredentialsTypically a background in law enforcement, criminal justice, or related fields; sometimes requires licensureOften requires a background in law enforcement, criminal justice, or insurance claims; licensure may be needed
Work EnvironmentFieldwork and office investigations, often on contract basis for private firms or government agenciesPrimarily fieldwork investigating insurance claims, sometimes in office settings
Employer & IndustryPrivate investigation firms, government agencies, legal firmsInsurance companies, third-party claims adjusters, legal firms

Both roles involve investigative work requiring similar credentials and environments. The main difference lies in their focus: Contract Investigators often handle legal or contractual investigations, while Insurance Investigators specialize in assessing insurance claims. Understanding these distinctions helps job seekers target the right opportunities in the investigation field.

What are the most commonly searched types of Investigator jobs in Springfield, IL?

The most popular types of Investigator jobs in Springfield, IL are:

What are popular job titles related to Contract Investigator jobs in Springfield, IL?

For Contract Investigator jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Contract Investigator jobs in Springfield, IL look for?

The top searched job categories for Contract Investigator jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Contract Investigator jobs?

Cities near Springfield, IL with the most Contract Investigator job openings:

Infographic showing various Contract Investigator job openings in Springfield, IL as of August 2026, with employment types broken down into 63% Full Time, 17% Part Time, 2% Temporary, and 18% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $74,655 per year, or $35.9 per hour.

Field Claims Investigator

Lincoln, IL • On-site

Phoenix Loss control
Telecommunications • 11 - 50 employees

$22/hr

Part-time, Contractor

Re-posted 15 days ago


Job description

Job Type: Contract
Workplace Type: Hybrid (50% remote, 50% fieldwork)
Compensation: $22/hr plus $.50/mi
 

COMPANY OVERVIEW 

Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth. 
 

POSITION SUMMARY 

Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment. 
 

Duties

  • Conduct on-site field investigations  
  • Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates  
  • Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines  
  • Remain prepared and willing to respond to damage calls within a timely manner  
  • Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process  
  • Respond to damages same day if received during business hours (if not, first response following day) 
  • Accurately record all time, mileage, and other associated specific items 

Requirements

  • Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers  
  • Smartphone to gather photos, videos, and other information while conducting investigations  
  • Computer, with high-speed internet access, to upload and download reports, research cases, and to interact with our claims system and other databases and portals  
  • Exceptional attention to detail and strong written and verbal communication skills  
  • Proven ability to operate independently and prioritize while adhering to timelines  
  • Strong and objective analytical skills  
  • Valid driver’s license, current insurance, and reliable vehicle with ability to respond to damages at any time  
  • Safety vest, work boots, and hard-hat 

Preferred Qualifications and Skills

  • Current or previous telecommunication or utility experience  
  • Knowledge of underground utility locating procedures and systems  
  • Investigation, inspection, or claims/field adjusting  
  • Criminal justice, legal, or military training or work experience  
  • Engineering, infrastructure construction, or maintenance background  
  • Remote location determined at discretion of investigations manager

 This is a contract position. There are no benefits offered with this position.