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Contract International Csr Jobs in Riverside, CA

Masimo

Customer Service Representative

Irvine, CA · On-site

$25 - $30/hr

Job Summary The Customer Service Representative serves as the primary point of contact for ... Experience supporting domestic and international customers. * Familiarity with FDA Quality System ...

Masimo

Customer Service Representative

Irvine, CA · On-site

$25 - $30/hr

Job Summary The Customer Service Representative serves as the primary point of contact for ... Experience supporting domestic and international customers. * Familiarity with FDA Quality System ...

U-Haul

Customer Service Representative

Tustin, CA · On-site

$19 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul ...

U-Haul

Customer Service Representative

Redlands, CA

$16.90 - $18.90/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul ...

U-Haul

Customer Service Representative

Anaheim, CA · On-site

$19 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul ...

U-Haul

Customer Service Representative

Orange, CA

$18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul ...

U-Haul

Customer Service Representative

Ontario, CA · On-site

$16.90 - $17.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul ...

U-Haul

Customer Service Representative

Redlands, CA

$16.90 - $17.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul ...

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All JobsContract International Csr JobsContract International Csr Jobs in Riverside, CA

Contract International Csr information

See Riverside, CA salary details

$10

$19

$28

How much do contract international csr jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for contract international csr in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is a contract international CSR?

Contract International CSRs (Customer Service Representatives) are professionals who provide customer support services for companies that operate internationally. They are typically hired on a contract basis, meaning they work for a set period rather than as permanent employees. Their responsibilities include handling customer inquiries, resolving issues, and supporting clients across different countries and time zones, often in multiple languages. These roles require strong communication skills, cultural sensitivity, and the ability to adapt to various customer service platforms and protocols.

What are the key skills and qualifications needed to thrive as a contract international CSR?

To thrive as a Contract International CSR, you need strong communication skills, problem-solving abilities, and fluency in relevant languages, often supported by experience in customer service or a related field. Familiarity with CRM software, ticketing systems, and international shipping or order processing platforms is typically required. Cultural sensitivity, patience, and adaptability help you effectively address diverse client needs and resolve conflicts. These skills ensure efficient, high-quality service delivery and foster positive customer relationships in a global business environment.

How does a contract international CSR typically collaborate with global teams and manage cross-cultural communication challenges?

As a Contract International CSR, you'll frequently work with colleagues and customers from diverse cultural backgrounds and time zones. Effective collaboration often involves using digital communication tools, adapting your communication style to different audiences, and being sensitive to cultural nuances. You'll need to be proactive in clarifying expectations, addressing misunderstandings promptly, and sometimes adjusting your work hours to accommodate international partners. Developing cultural awareness and flexibility is key to building strong relationships and ensuring smooth service delivery.

What cities near Riverside, CA are hiring for Contract International Csr jobs?

Cities near Riverside, CA with the most Contract International Csr job openings:

Contract International Csr jobs near you

Customer Service Representative

Irvine, CA • On-site

Masimo
Medical Equipment and Supplies Manufacturing • 1 - 5K employees
Learn more about Masimoexternal

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Job Summary

The Customer Service Representative serves as the primary point of contact for customers by providing exceptional service throughout the order-to-delivery lifecycle. This role is responsible for processing customer orders, resolving inquiries, coordinating with cross-functional teams, and ensuring timely, accurate fulfillment while delivering a positive customer experience.

The Customer Service Representative partners closely with Sales, Supply Chain, Logistics, Finance, Quality, and other internal stakeholders to resolve customer issues, support business objectives, and continuously improve customer satisfaction.

Duties & Responsibilities

  • Process and manage customer orders accurately through ERP and related business systems. 

  • Review orders for completeness, pricing, product availability, shipping requirements, and regulatory compliance. 

  • Serve as the primary point of contact for customer inquiries regarding orders, shipments, pricing, returns, and product availability. 

  • Proactively communicate order status, backorders, shipment updates, and potential delays. 

  • Investigate and resolve customer issues related to order discrepancies, shipping, invoicing, returns, and product concerns while ensuring timely follow-up. 

  • Partner with Sales, Distribution, Planning, Manufacturing, Finance, and other internal departments to resolve customer requests efficiently. 

  • Maintain accurate customer account information and documentation within company systems. 

  • Support return authorizations, credits, replacements, and other post-sale customer activities in accordance with company policies. 

  • Monitor customer orders and open issues to ensure timely resolution and a high level of customer satisfaction. 

  • Identify process improvement opportunities that enhance customer experience, operational efficiency, and order accuracy. 

  • Maintain compliance with company policies, quality requirements, and applicable regulatory standards. 

  • Support departmental initiatives, projects, and additional responsibilities as assigned. 

Minimum Qualifications

  • 2+ years of customer service, order management, customer support, or inside sales support experience. 

  • Experience processing customer orders within an ERP system (Oracle, SAP, JD Edwards, Microsoft Dynamics, or similar). 

  • Strong verbal and written communication skills. 

  • Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment. 

  • Strong problem-solving and customer relationship skills. 

  • Proficiency with Microsoft Office, including Outlook, Excel, and Word.  

  • Ability to work collaboratively across multiple functional teams. 

  • High attention to detail and commitment to accuracy.

Preferred Qualifications:

  • Experience supporting customers within a medical device, healthcare, life sciences, manufacturing, or regulated industry. 

  • Experience with CRM platforms such as Salesforce. 

  • Knowledge of order-to-cash processes. 

  • Experience supporting domestic and international customers. 

  • Familiarity with FDA Quality System Regulation, ISO 13485, and other applicable quality management systems.

Education

High school diploma or GED is required; Associate's or Bachelor's degree preferred.  

Language requirements
  • Ability to read, write, and communicate effectively in English.
  • Ability to interpret technical documents, schematics, and written instructions.
  • Ability to clearly document technical findings and communicate with cross-functional team members.

Compensation

The anticipated hourly range for this position is $25 - $30 Per Hour plus benefits. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, and experience and internal equity.

Masimo offers benefits such as Medical, Dental, Vision, Life/AD&D, Disability Insurance, 401(k), Vacation, Sick, Holiday, Paid Maternity Leave, Flexible Spending Accounts, voluntary Accident, Critical Illness, Hospital, Long-Term Care, Employee Assistance Program, Pet Insurance, on-site Wellness Clinic, Fitness Center, Cafe. All benefits are subject to eligibility requirements.

Physical requirements/Work Environment 

This position primarily works in an office environment. It requires frequent sitting, standing, and walking.  Daily use of a computer and other computing and digital devices is required.  May stand for extended periods when facilitating meetings or walking in the facilities. 

The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods.  Reasonable accommodation may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.

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About Masimo

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Irvine, CA, US

Year founded

1989

Social media

Twitter

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