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Think Outside the Box!

A company that embraces CHANGE while enhancing EVERYONE’S journey.

About SmartStop Self Storage

SmartStop® Self Storage (NYSE: SMA) is one of the largest self-storage operators in North America and a publicly traded real estate investment trust. Headquartered in Ladera Ranch, California, SmartStop owns or manages more than 460 self-storage properties across 35 U.S. states, Washington, D.C., and Canada, comprising over 270,000 units and more than 35 million rentable square feet.

Our fully integrated team of more than 1,000 self-storage professionals is dedicated to delivering an exceptional customer experience and driving long-term value for our customers, investors, and communities.

SmartStop’s commitment to service excellence and workplace culture has been recognized with multiple industry honors, including being named to Newsweek’s Best Customer Service Award (2021, 2023 and 2024), earning the Reputation 800 Award (2022-2023), and being recognized as a Top Workplace in Orange County (2022-2024), an award based entirely on employee feedback regarding our culture, leadership, and values.

We’re growing fast — and we want you to grow with us.

Salary: starting at $85,000, depending on experience

This position is 100% on-site in our beautiful corporate office in Ladera Ranch, CA.

Paralegal Job Summary

The Paralegal will assist the Company’s legal team by providing complex and specialized clerical and research support services.

Essential Job Functions and Responsibilities

• Meets with attorneys and other professionals to effectively communicate, schedule, and coordinate various legal matters.
• Facilitates and manages the execution of a wide range of real estate, commercial, and operational agreements.
• Schedules all conference calls and meetings.
• Assists with the preparation, review, and modification of legal documents, including communications, contracts, court filings, government filings, and various other related paperwork and documentation.
• Aids in managing active litigation and insurance matters, coordinating efforts with internal stakeholders and outside counsel when necessary.
• Maintains trackers and creates reports of follow-up items, including responsive dates and deadlines.
• Oversees the organization and archiving of all legal documents and correspondence for easy retrieval and in compliance with document retention policies.
• Prepares, organizes, stores, and retrieves files relevant to ongoing legal matters.
• Performs other related duties as assigned.

Qualifications Needed

• Associate's degree is required; Bachelor’s degree preferred.
• Paralegal certificate preferred.
• Minimum 3 years of legal secretary experience required. Real Estate transaction experience a BIG PLUS.
• Excellent verbal and written communication skills.
• Understanding of legal language and principles, and other related matters.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to maintain confidentiality and to exercise discretion and good judgment.
• Strong technical agility, including proficiency with Microsoft Office Suite and related software.
• Must thrive working in a fast-paced environment and have experience working in companies with great growth.
• Must be able to reasonably commute into the corporate office in Ladera Ranch Monday through Friday.

Benefits

• Competitive salary
• Health insurance including medical, dental and vision
• Life and Disability Insurances
• Paid Time Off
• Generous Holiday Schedule
• 401(k) matching
• Employee assistance program
• Referral program
• Free Car Wash every other week
• Free catered lunch every other week
• A fun work environment!

Lead Together!