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Contract Customer Service Jobs in Arizona (NOW HIRING)

Addison Group

Customer Service Representative

Phoenix, AZ · On-site

$17.50/hr

This is a long-term contract role with the potential for permanent placement for standout performers. As a Customer Service Representative, you will play a crucial role in supporting patient services ...

TEKsystems

Customer Service Representative

Tempe, AZ

$19.50 - $20.50/hr

Role Overview We're hiring Mortgage Customer Service Representatives to support homeowners with ... This is a contract-to-hire opportunity with long-term career growth potential. What You'll Be Doing

TEKsystems

Customer Service Representative

Tempe, AZ

$19.50 - $20.50/hr

Role Overview We're hiring Mortgage Customer Service Representatives to support homeowners with ... This is a contract-to-hire opportunity with long-term career growth potential. What You'll Be Doing

TEKsystems

Customer Service Representative

Tempe, AZ · On-site

$19.50 - $20.50/hr

Role Overview We're hiring Mortgage Customer Service Representatives to support homeowners with ... This is a contract-to-hire opportunity with long-term career growth potential. What You'll Be Doing

TEKsystems

Customer Service Representative

Phoenix, AZ

$19.50 - $20.50/hr

Role Overview We're hiring Mortgage Customer Service Representatives to support homeowners with ... This is a contract-to-hire opportunity with long-term career growth potential. What You'll Be Doing

TEKsystems

Customer Service Representative

Phoenix, AZ · On-site

$19.50 - $20.50/hr

Role Overview We're hiring Mortgage Customer Service Representatives to support homeowners with ... This is a contract-to-hire opportunity with long-term career growth potential. What You'll Be Doing

TEKsystems

Customer Service Representative

Tempe, AZ · On-site

$19.50 - $20.50/hr

Role Overview We're hiring Mortgage Customer Service Representatives to support homeowners with ... This is a contract-to-hire opportunity with long-term career growth potential. What You'll Be Doing

C&W Services

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Customer service experience in a contract service industry * Strong computer and verbal communication skills, including experience witha CMMSand Web-based Management Systems. * Pleasant and ...

Pinnacle Group

Customer Service Specialist

Tempe, AZ · On-site

$21 - $23/hr

Job Title: Customer Service Specialist (Bilingual Spanish) Location: Tempe, AZ Work Schedule ... Collaborate with Sales Consultants, underwriting, contract validation, and other internal teams.

New

Dexian

Customer Service Representative

Tempe, AZ · On-site

$24/hr

Qualifications * 6+ months of Customer Service, Financial Services, or Contact Center experience ... Working with contract validation and underwriting. * Welcome Call to ensure activation.

Koch Industries

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

The CSR operates with a strong understanding of FDA/ISO-regulated manufacturing requirements ... Manage customer interactions from order receipt through delivery, including processing contracts ...

TEKsystems

Customer Service Representative

Tempe, AZ · Hybrid

$24.13/hr

Annuity Operations Support Representative Contract-to-Hire | Remote Position Overview We are ... This position is focused on operational support and customer service, not sales or investment ...

Robert Half

Customer Service Representative

Phoenix, AZ · On-site

$19.50/hr

This Long-term Contract opportunity is ideal for someone who brings strong service instincts, communicates with professionalism, and can navigate both routine and sensitive customer situations with ...

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All JobsContract Customer Service JobsContract Customer Service Jobs in Arizona

Contract Customer Service information

See Arizona salary details

$9

$17

$25

How much do contract customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for contract customer service in Arizona is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a contract customer service job?

Contract customer service jobs are positions where individuals are hired on a temporary or contract basis to handle customer inquiries, resolve issues, and provide support for a company's products or services. Unlike permanent employees, contract customer service representatives work for a specific period or project, often through staffing agencies or as independent contractors. These roles can be remote or in-person and may offer flexible hours depending on the employer's needs. Contract positions are popular in industries with seasonal demand or for companies needing extra support during peak times.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability help you excel in handling diverse customer inquiries and dynamic work environments. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective fulfillment of contractual service agreements.

How does a contract customer service role typically integrate with full-time teams, and what can applicants expect regarding communication and collaboration?

As a Contract Customer Service professional, you'll often work closely with permanent team members, participating in regular meetings and using shared communication tools to ensure consistency in customer support. While you may be brought in for specific projects or to cover peak periods, your input and responsiveness are critical to maintaining smooth operations. Expect to collaborate across departments, handle escalated issues, and contribute to team goals, even though your tenure may be shorter. Clear, proactive communication and adaptability are key to succeeding in this dynamic, sometimes fast-paced environment.

What are the most commonly searched types of Customer Service jobs in Arizona?

The most popular types of Customer Service jobs in Arizona are:

What cities in Arizona are hiring for Contract Customer Service jobs?

Cities in Arizona with the most Contract Customer Service job openings:

Contract Customer Service jobs near you
Infographic showing various Contract Customer Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,434 per year, or $17.5 per hour.

Customer Service Representative

PYRAMID SERVICES

Scottsdale, AZ • On-site

$16.25 - $22/hr

Other

Posted 19 days ago

Job description

Customer Service Representative

Immediate need for a talented Customer Service Representative with experience in the Insurance Industry. This is a 07+ Months contract opportunity with long-term potential and is located in Scottsdale, AZ.

Key Responsibilities and Technology Experience:

  • Serves as a company representative and communicates with producers, back-office administration, and internal/external wholesalers.
  • Acts as the primary NBSG post issue contact and product expert.
  • Provides quality customer service by demonstrating and understanding customer needs and emphasizing timely responses.
  • Receives and responds to inquiries, administration requests, and issue resolution matters. As the primary point of administration contact for customers, must communicate and coordinate with other teams or areas within NBSG and NFS, such as Actuarial, New Business, Retention, Sales, Systems, etc.
  • Prepares and quality reviews month-end, quarter-end, and individual annual statements, as well as transactional confirmations, for policy holders and producer firms.
  • Coordinates, reviews, approves and processes all post issue financial and non financial requests.
  • Transactions can be very large in dollar amounts, number of policies and complexities. These transactions include, but are not limited to, large premium payments, fund transfer/reallocations, loans, withdrawals, surrenders, claims, owner/beneficiary changes, billing changes, address changes, increases, decreases and changes of insureds.
  • Reviews licensing, coordinates and processes producer account change requests.
  • Completes technical quality reviews/audits for new business processing and other administration transactions. Reviews include the calculation and/or validation of product features, such as enhancements, various policy charges, and riders.
  • Responsible for rotational post-issue tasks such as daily cash balancing of premium received in the department, notifying fund houses of large trades, analyzing trading patterns, reviewing wire system, etc.
  • Provides input in developing and maintaining procedures. May also assist in creating and enhancing procedures.
  • Maintains a strong working knowledge of materials, rules, regulations, procedures and practices pertaining to Variable and Universal Life Insurance used to informally fund Executive Benefit Plans.
  • Performs other duties as assigned.
  • Education: Undergraduate degree preferred. CLU designation is desirable.
  • Obtain NASD Series 6 registration within 90 days. CLU designation is desirable. (If license needed, credit check applies.)
  • Three years related experience. Variable and Universal Life Insurance or Executive Benefit plans experience a plus, but not a requirement.
  • Must be proficient in Microsoft Excel, Microsoft Word, and Internet usage. Understanding of new business and in-force illustrations.
  • Must demonstrate: Strong customer service, exceptional written and oral communication, problem-solving, negotiation, and decision making competencies, team player, excellent organizational abilities, high attention to detail, ability to prioritize own work within guidelines, and strong analytical skills.

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