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Contract Customer Service Representative Jobs in Reno, NV

Aston Carter

Customer Service Representative

Reno, NV

$18 - $19/hr

Customer Service Representative The Customer Service Representative plays a pivotal role in ... Job Type & Location This is a Contract to Hire position based out of Reno, NV. Pay and Benefits The ...

Aston Carter

Customer Service Representative

Reno, NV · On-site

$18 - $19/hr

Customer Service Representative The Customer Service Representative plays a pivotal role in ... Job Type & Location This is a Contract to Hire position based out of Reno, NV. Pay and Benefits The ...

U-Haul

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Aston Carter

Customer Service Representative

Reno, NV · On-site

$18 - $19/hr

Job Title: Customer Service Representative The Customer Service Representative supports the ... Job Type & Location This is a Contract to Hire position based out of Reno, NV. Pay and Benefits The ...

U-Haul

Customer Service Representative

Reno, NV

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Reno, NV

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Aston Carter

Customer Service Representative

Reno, NV

$18 - $19/hr

Job Title: Customer Service Representative The Customer Service Representative supports the ... Job Type & Location This is a Contract to Hire position based out of Reno, NV. Pay and Benefits The ...

U-Haul

Customer Service Representative

Sparks, NV

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsContract Customer Service Representative JobsContract Customer Service Representative Jobs in Reno, NV

Contract Customer Service Representative information

See Reno, NV salary details

$9

$18

$26

How much do contract customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for contract customer service representative in Reno, NV is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What is a contract customer service representative?

A Contract Customer Service Representative is a professional who provides customer support services for a company on a contractual basis, rather than as a permanent or full-time employee. They typically handle customer inquiries, resolve issues, and support clients via phone, email, or chat. Contract representatives may work for a specific duration or project, and their terms are defined by a contract. This flexible arrangement allows companies to scale their customer service team as needed while offering representatives the opportunity to work with various organizations.

What is the difference between Contract Customer Service Representative vs Customer Service Associate?

AspectContract Customer Service RepresentativeCustomer Service Associate
CredentialsTypically requires similar skills, often with some experience in customer supportUsually entry-level, with basic communication skills
Work EnvironmentTemporary or project-based, often remote or call center settingsPermanent, in-store or call center settings
Employer & Industry UsageUsed by companies hiring short-term or project-based support staffCommon in retail, telecom, and service industries
Search & Comparison IntentOften compared for temporary roles or project-based workMore general, for ongoing customer support roles

The main difference is that Contract Customer Service Representatives work on temporary or project-based assignments, often remotely, while Customer Service Associates typically hold permanent roles in retail or service environments. Both roles require strong communication skills, but the contract position may demand more flexibility and specific experience.

What are some typical challenges faced by contract customer service representatives, and how can they be effectively managed?

Contract Customer Service Representatives often face challenges such as quickly adapting to new company policies, systems, and workflows since their assignments may be short-term or vary between organizations. They may also need to handle fluctuating call volumes and rapidly learn about different products or services. To manage these challenges effectively, it's helpful to be proactive in seeking training and resources, maintain clear communication with supervisors, and stay organized to keep track of multiple tasks or customer inquiries. Building strong relationships with permanent team members can also provide valuable support and help ensure a smoother transition into each new workplace.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency in common office software are typically required. Patience, professionalism, and adaptability help you effectively manage customer inquiries and resolve issues under changing circumstances. These skills ensure customer satisfaction, efficient service delivery, and the ability to represent a company positively during contract assignments.
What are the most commonly searched types of Customer Service Representative jobs in Reno, NV? The most popular types of Customer Service Representative jobs in Reno, NV are:
What cities near Reno, NV are hiring for Contract Customer Service Representative jobs? Cities near Reno, NV with the most Contract Customer Service Representative job openings:
Contract Customer Service Representative jobs near you
Infographic showing various Contract Customer Service Representative job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,983 per year, or $18.7 per hour.

Contract Customer Service Rep-Reno, NV $21/hr

Ultimate LLC

Reno, NV • On-site

$21/hr

Other

Posted 5 days ago

Job description

Job Description
Customer Service Representative (ERP/CRM Support)
Location: Reno, NV (Onsite)
Job Type: Contract / Temporary Assignment
Pay Rate: Up to $21/hour
Schedule: Full-Time, 40 hours per week, standard business hours
About the Opportunity
We are seeking experienced Customer Service Representatives to support a high-volume ERP system transition project. This role is ideal for candidates with experience in customer service, order management, sales support, and CRM/ERP platforms who thrive in fast-paced environments and enjoy solving customer issues with accuracy and urgency.
This is a fully onsite position in Reno, NV, supporting critical customer-facing operations during a major business systems migration.
Key Responsibilities

  • Manage customer service requests, tickets, and CRM cases.
  • Route and escalate inquiries to appropriate departments.
  • Process and maintain sales orders within ERP systems.
  • Investigate and resolve order exceptions and transaction issues.
  • Provide customer support through phone and web chat channels.
  • Follow established standard operating procedures (SOPs) and work instructions.
  • Maintain data integrity and accuracy during system transition activities.
  • Identify and escalate inventory, pricing, credit, and fulfillment issues.
  • Manage high-volume transaction queues while meeting service expectations and response timelines.
Required Qualifications
Experience
  • Previous experience in Customer Service, Sales Support, Order Management, or related functions.
  • Experience working within ERP and/or CRM systems (such as NetSuite, Salesforce, SAP, or similar platforms).
  • Experience processing customer transactions and sales orders.
  • Strong attention to detail and data accuracy.
  • Ability to work independently with minimal supervision.
  • Excellent verbal and written communication skills.
  • Ability to prioritize work in a fast-paced, high-volume environment.
Technical Skills
  • CRM systems
  • ERP systems
  • Order processing
  • Case management
  • Customer service operations
  • Data entry
  • Microsoft Office Suite
Must-Have Skills
  • CRM ticket queue management experience.
  • Sales order processing within an ERP system.
  • Case routing and escalation experience.
  • Customer-facing phone support experience.
  • Web chat support experience.
  • Order exception resolution skills.
  • Strong data entry accuracy in high-volume environments.
  • Reliable transportation and ability to work onsite daily.
Preferred Qualifications
  • Experience with NetSuite CRM or ERP.
  • ERP conversion, implementation, or migration project experience.
  • E-commerce order processing experience.
  • Experience working with service-level agreements (SLAs).
Ideal Candidate
The successful candidate will be customer-focused, highly organized, and comfortable working in a rapidly changing environment. They will demonstrate strong problem-solving skills, attention to detail, and the ability to manage multiple priorities while delivering a positive customer experience.
Assignment Details
  • Full-time, onsite role in Reno, NV
  • Approximately 6-8 week contract assignment
  • Immediate start preferred
  • Flexibility may be required during critical system transition periods

Apply today if you have experience supporting customers, managing orders, and working in ERP/CRM environments.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.
Job Reference: JN -072026-427115

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