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Contract Customer Service Representative Jobs in Nebraska

SPECTRAFORCE

NE · On-site

$15.75 - $21.50/hr

Customer Service Representative Duration: 6 months (possibility to become perm) Location: Omaha NE Skills: Written Communication Critical Reasoning/Thinking Strong Analytical & Problem Solving Strong ...

bhmedia

PT Customer Service Representative

Grand Island, NE

$16 - $21.75/hr

A Customer Service Representative (CSR) with the Grand Island Independent must be friendly, detail-oriented, and passionate about helping customers. A CSR assists subscribers and non-subscribers by ...

bhmedia

PT Customer Service Representative

Grand Island, NE · On-site

$16 - $21.75/hr

A Customer Service Representative (CSR) with the Grand Island Independent must be friendly, detail-oriented, and passionate about helping customers. A CSR assists subscribers and non-subscribers by ...

BH Media

PT Customer Service Representative

Grand Island, NE · On-site

$16 - $21.75/hr

A Customer Service Representative (CSR) with the Grand Island Independent must be friendly, detail-oriented, and passionate about helping customers. A CSR assists subscribers and non-subscribers by ...

Harris

$15.25 - $20.50/hr

* Interpret contract benefits accurately to policyholder, agents, and providers with a positive and ... Transfer calls to employees in other departments as required to meet customer needs. * Fully ...

Eaton

Customer Service Representative

Omaha, NE

$69K - $101K/yr

Eaton's ES AMER ARS PDCAD division is currently seeking a Customer Service Representative. This position is onsite at our Monday-Friday 8:00am-5:00pm at our Omaha NE Eaton facility. As a part of the ...

EMS Inc.

Be Seen First

Customer Service Representative

Omaha, NE · On-site

$18/hr

Customer Service Representative - Medical Transportation At EMS, we "Contact Center" differently. We support our customers and clients every step of the way and provide an excellent customer service ...

Eaton

Customer Service Representative

Omaha, NE · On-site

$69K - $101K/yr

Eaton's ES AMER ARS PDCAD division is currently seeking a Customer Service Representative. This position is onsite at our Monday-Friday 8:00am-5:00pm at our Omaha NE Eaton facility. As a part of the ...

Champion Homes

Customer Service Representative

York, NE · On-site

$15.75 - $21.25/hr

We are seeking to hire a Customer Service Rep to join our team in the York, NE region. WHAT DO WE OFFER? * 401k Plan with Company Match * Paid Vacation * Paid Holidays * Medical * Rx * Dental, Vision ...

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All JobsContract Customer Service Representative JobsContract Customer Service Representative Jobs in Nebraska

Contract Customer Service Representative information

See Nebraska salary details

$8

$20

$38

How much do contract customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for contract customer service representative in Nebraska is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $24.81 per hour, depending on experience, location, and employer.

What is a contract customer service representative?

A Contract Customer Service Representative is a professional who provides customer support services for a company on a contractual basis, rather than as a permanent or full-time employee. They typically handle customer inquiries, resolve issues, and support clients via phone, email, or chat. Contract representatives may work for a specific duration or project, and their terms are defined by a contract. This flexible arrangement allows companies to scale their customer service team as needed while offering representatives the opportunity to work with various organizations.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency in common office software are typically required. Patience, professionalism, and adaptability help you effectively manage customer inquiries and resolve issues under changing circumstances. These skills ensure customer satisfaction, efficient service delivery, and the ability to represent a company positively during contract assignments.

What are some typical challenges faced by contract customer service representatives, and how can they be effectively managed?

Contract Customer Service Representatives often face challenges such as quickly adapting to new company policies, systems, and workflows since their assignments may be short-term or vary between organizations. They may also need to handle fluctuating call volumes and rapidly learn about different products or services. To manage these challenges effectively, it's helpful to be proactive in seeking training and resources, maintain clear communication with supervisors, and stay organized to keep track of multiple tasks or customer inquiries. Building strong relationships with permanent team members can also provide valuable support and help ensure a smoother transition into each new workplace.

What is the difference between Contract Customer Service Representative vs Customer Service Associate?

AspectContract Customer Service RepresentativeCustomer Service Associate
CredentialsTypically requires similar skills, often with some experience in customer supportUsually entry-level, with basic communication skills
Work EnvironmentTemporary or project-based, often remote or call center settingsPermanent, in-store or call center settings
Employer & Industry UsageUsed by companies hiring short-term or project-based support staffCommon in retail, telecom, and service industries
Search & Comparison IntentOften compared for temporary roles or project-based workMore general, for ongoing customer support roles

The main difference is that Contract Customer Service Representatives work on temporary or project-based assignments, often remotely, while Customer Service Associates typically hold permanent roles in retail or service environments. Both roles require strong communication skills, but the contract position may demand more flexibility and specific experience.

Can I work in a call center as a contract customer service representative without experience?

Contract customer service representatives often do not need prior experience, as many companies provide training on their systems and customer interaction protocols. Strong communication skills, a positive attitude, and basic computer knowledge are typically sufficient to start in this role, especially for entry-level positions. However, some employers may prefer candidates with previous customer service or call center experience.

How to get hired as a contract customer service representative?

To get hired as a contract customer service representative, candidates should have strong communication skills, prior customer service experience, and familiarity with CRM software. Applying through online job boards, tailoring resumes to highlight relevant skills, and demonstrating flexibility for remote or temporary work can improve chances of hiring. Some roles may require a background check or specific certifications depending on the employer.

What are the most commonly searched types of Customer Service Representative jobs in Nebraska?

The most popular types of Customer Service Representative jobs in Nebraska are:

What cities in Nebraska are hiring for Contract Customer Service Representative jobs?

Cities in Nebraska with the most Contract Customer Service Representative job openings:

Contract Customer Service Representative jobs near you
Infographic showing various Contract Customer Service Representative job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,699 per year, or $20 per hour.

Senior Customer Service Representative

Integrated Resources INC

Omaha, NE • On-site

$18.50 - $25.25/hr

Contractor

Re-posted 3 days ago

Job description

Company Description

A Few Words About Us:
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Job Description

Summary: 

The (CSR) Customer Service Representative is responsible for handling customer service inquiries and problems via telephone or internet correspondence.

The CSR is often the first contact with members who routinely inquire about their supplemental benefit along with validating for the member that medical updates have been received for future consideration of extension of benefits.

Essential Functions:

  • An important component is guiding our insured members on self-service options such as how to submit a new claim along with explaining contract provisions.
  • Having policy knowledge to answer questions and problem solving ability to resolve issues based on prior phone calls/letters from members, providers and plan sponsors is key in minimizing calls from being transferred to claim analysts.
  • An effective CSR has strong customer service skills demonstrating a balance of sensitivity to customers along with maintaining accuracy and production standards.
  • Excellent oral and written communication skills along with attention to details.
  • Negotiation ability is essential to being successful in this role as is strong technical skills in working with multiple system platforms.
  • Bi-lingual - Spanish speaking skills are a definite plus!
  • Customer Service experiences in a transaction based environment such as a call centre or retail location preferred.
  • Ability to multi-task to accomplish workload efficiently toggling with several systems.
  • Solid typing, written and verbal skills. Strong Analytical and technical skills. Attention to detail and accuracy.


Qualifications
  • Customer Service experience in a transaction based environment such as a call centre or retail location preferred.
  • Handles Disability Customer Service Inquiries and problems via telephone, internet or written correspondence.
  • Ability to maintain accuracy and production standards.
  • Handled 70-85 Calls in an 8 hr. Day.
  • Strong oral and written communication skills Problem solving skills.
  • Understanding of Medical terminology.
Additional Information

Kind Regards,
Adam
732-429-1914

Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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