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Contract Customer Service Representative Jobs in Kansas

Vortex Doors

Customer Service Representative

Lenexa, KS · On-site

$22 - $29/hr

  • Medical

  • Retirement

  • PTO

Customer Service Representative Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation and repair company, is seeking a dedicated and customer ...

LoanMax Title Loans

Customer Service Representative

Olathe, KS · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative LoanMax Title Loans 1605 E Santa Fe St Olathe, KS 66061 Pay Range $16 - $17 per hour Compensation is based on experience, qualifications, and performance. Bonus ...

LoanMax Title Loans

Customer Service Representative

Olathe, KS · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative LoanMax Title Loans 1605 E Santa Fe St Olathe, KS 66061 Pay Range $16 - $17 per hour Compensation is based on experience, qualifications, and performance. Bonus ...

Incora

Customer Service Representative II

Wichita, KS · On-site

$15.75 - $21.50/hr

  • Life

  • Retirement

The Customer Service Representative II is accountable for facilitating and building customer ... Provide LTA contract administration support, as assigned * Process, monitor, and release incoming ...

Cheney Door Company

Customer Service Representative

Wichita, KS

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Reports to: Branch Manager Job Type: Full-Time Location: Wichita, KS Come join our team and open the door to an amazing career at Cheney Door Company! We have an ...

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All JobsContract Customer Service Representative JobsContract Customer Service Representative Jobs in Kansas

Contract Customer Service Representative information

What is a contract customer service representative?

A Contract Customer Service Representative is a professional who provides customer support services for a company on a contractual basis, rather than as a permanent or full-time employee. They typically handle customer inquiries, resolve issues, and support clients via phone, email, or chat. Contract representatives may work for a specific duration or project, and their terms are defined by a contract. This flexible arrangement allows companies to scale their customer service team as needed while offering representatives the opportunity to work with various organizations.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency in common office software are typically required. Patience, professionalism, and adaptability help you effectively manage customer inquiries and resolve issues under changing circumstances. These skills ensure customer satisfaction, efficient service delivery, and the ability to represent a company positively during contract assignments.

What are some typical challenges faced by contract customer service representatives, and how can they be effectively managed?

Contract Customer Service Representatives often face challenges such as quickly adapting to new company policies, systems, and workflows since their assignments may be short-term or vary between organizations. They may also need to handle fluctuating call volumes and rapidly learn about different products or services. To manage these challenges effectively, it's helpful to be proactive in seeking training and resources, maintain clear communication with supervisors, and stay organized to keep track of multiple tasks or customer inquiries. Building strong relationships with permanent team members can also provide valuable support and help ensure a smoother transition into each new workplace.

What is the difference between Contract Customer Service Representative vs Customer Service Associate?

AspectContract Customer Service RepresentativeCustomer Service Associate
CredentialsTypically requires similar skills, often with some experience in customer supportUsually entry-level, with basic communication skills
Work EnvironmentTemporary or project-based, often remote or call center settingsPermanent, in-store or call center settings
Employer & Industry UsageUsed by companies hiring short-term or project-based support staffCommon in retail, telecom, and service industries
Search & Comparison IntentOften compared for temporary roles or project-based workMore general, for ongoing customer support roles

The main difference is that Contract Customer Service Representatives work on temporary or project-based assignments, often remotely, while Customer Service Associates typically hold permanent roles in retail or service environments. Both roles require strong communication skills, but the contract position may demand more flexibility and specific experience.

Can I work in a call center as a contract customer service representative without experience?

Contract customer service representatives often do not need prior experience, as many companies provide training on their systems and customer interaction protocols. Strong communication skills, a positive attitude, and basic computer knowledge are typically sufficient to start in this role, especially for entry-level positions. However, some employers may prefer candidates with previous customer service or call center experience.

How to get hired as a contract customer service representative?

To get hired as a contract customer service representative, candidates should have strong communication skills, prior customer service experience, and familiarity with CRM software. Applying through online job boards, tailoring resumes to highlight relevant skills, and demonstrating flexibility for remote or temporary work can improve chances of hiring. Some roles may require a background check or specific certifications depending on the employer.

What are the most commonly searched types of Customer Service Representative jobs in Kansas?

The most popular types of Customer Service Representative jobs in Kansas are:

What cities in Kansas are hiring for Contract Customer Service Representative jobs?

Cities in Kansas with the most Contract Customer Service Representative job openings:

Contract Customer Service Representative jobs near you
Infographic showing various Contract Customer Service Representative job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Representative

Select Management Resources

Wichita, KS • On-site

$15.75 - $21.50/hr

Other

Medical, PTO

Posted 17 days ago

Job description

LoanMax Title Loans - Customer Service Representative (Entry Level)
Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place! *Hiring Manager will be calling from area code '678' (GA) - Please keep a look out for that area code in the upcoming weeks.*
**We are currently hiring for our location on 1102 West Pawnee Street Wichita, KS 67213**
Incentives:
• Full Time Positions: rotating Monday - Friday 10am-6pm and rotating Saturdays 9am-2pm. Closed Sundays!
• Weekly Pay!
• Health benefits
• Paid Holidays
• Vacations
• Paid time off
• Paid on-site training
• Competitive Salaries
Requirements:
• Bilingual is a plus
• Must be 18 years or older
• Must be able to work full time
• A high school degree or equivalent
• Basic computer and data entry experience
• Minimum 2 years customer service experience
• Collections experience preferred
• Criminal background check
• Consumer credit check
• Drug screen
Primary Responsibilities:
• Provide superior customer service
• Loan processing
• Cash handling
• Collection calls
Notes:
• Resumes must include employment history, employment dates, description of each position, and educational background. **A cover letter is preferred.**
• Hiring Manager will be calling from area code ' 678' (GA) - Please keep a look out for that area code.
Our background:
LoanMax Title Loans is one of America's most respected title loan companies. We currently own and operate nearly 1,000 offices in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need.
We believe our Customer Service Representatives are the heart of our business. We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and seeking a career providing superior customer service.

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