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Contract Crm Implementation Jobs in Stuart, FL (NOW HIRING)

Palmetto Yacht Management

Sales Coordinator

Fort Pierce, FL · On-site

$15.75 - $21.75/hr

Proficient in CRM systems (such as Salesforce) and Google Sheets. * Strong attention to detail and excellent time management skills. Key Responsibilities * Serve as the primary point of inital ...

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All JobsContract Crm Implementation JobsContract Crm Implementation Jobs in Stuart, FL

Contract Crm Implementation information

See Stuart, FL salary details

$34.4K

$91.4K

$148.3K

How much do contract crm implementation jobs pay per year?

As of Aug 23, 2026, the average yearly pay for contract crm implementation in Stuart, FL is $91,376.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,600.00 and $106,800.00 per year, depending on experience, location, and employer.

What is a contract CRM implementation specialist?

A Contract CRM Implementation specialist is a professional who helps organizations set up and configure Customer Relationship Management (CRM) systems on a contract basis. Their primary role is to understand business requirements, customize the CRM platform, migrate data, integrate with other systems, and train staff to use the new software effectively. They often work with various CRM solutions such as Salesforce, HubSpot, or Microsoft Dynamics, ensuring a smooth transition and maximizing the CRM's value for the client. Contract specialists typically work on a project-by-project basis, providing their expertise for the duration of the implementation.

What are the key skills and qualifications needed to thrive as a contract CRM implementation specialist?

To excel as a Contract CRM Implementation Specialist, you need expertise in CRM systems, project management, and a background in information technology or business, often supported by relevant certifications such as Salesforce or Microsoft Dynamics. Proficiency in data migration tools, integration platforms, and workflow automation systems is typically required. Strong analytical thinking, problem-solving abilities, and effective communication skills help you manage client expectations and drive successful adoption. These competencies are crucial for delivering tailored CRM solutions that meet organizational needs and ensure smooth transitions during implementation projects.

What are some common challenges faced by professionals in a contract CRM implementation role?

Professionals in contract CRM implementation roles often encounter challenges such as aligning the platform’s capabilities with unique client workflows, managing tight project timelines, and ensuring thorough user adoption. Effective communication with stakeholders and cross-functional teams is essential to clarify requirements and address resistance to change. Additionally, troubleshooting data migration and integration issues with existing systems can be complex, requiring strong analytical and problem-solving skills.

What is the difference between Contract Crm Implementation vs Contract Salesforce Administrator?

AspectContract Crm ImplementationContract Salesforce Administrator
Primary RoleDeploys and configures CRM systems, manages implementation projectsMaintains and customizes Salesforce platform, manages user accounts and data
Required SkillsCRM deployment, project management, technical configurationSalesforce setup, user management, data management
CertificationsOften Salesforce certifications, project management credentialsSalesforce Administrator certification
Work EnvironmentImplementation projects, client sites, consulting firmsIn-house or consulting, ongoing platform management

While both roles involve Salesforce, Contract Crm Implementation focuses on deploying and configuring CRM systems during projects, whereas Contract Salesforce Administrator handles ongoing platform maintenance and user support. Understanding these differences helps organizations find the right expertise for their CRM needs.

What are popular job titles related to Contract Crm Implementation jobs in Stuart, FL?

For Contract Crm Implementation jobs in Stuart, FL, the most frequently searched job titles are:

What job categories do people searching Contract Crm Implementation jobs in Stuart, FL look for?

The top searched job categories for Contract Crm Implementation jobs in Stuart, FL are:

What cities near Stuart, FL are hiring for Contract Crm Implementation jobs?

Cities near Stuart, FL with the most Contract Crm Implementation job openings:

Contract Crm Implementation jobs near you
Infographic showing various Contract Crm Implementation job openings in Stuart, FL as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $91,376 per year, or $43.9 per hour.

Director, CRM, PLCC, & Customer Care

TBC

Palm Beach Gardens, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

TBC Corporation rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

131st of 423 rated retail wholesalers

Job description

Compensation Data
Company Overview
For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America's largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida.
With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan's major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.
Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day - in everything we do:
  • Integrity - We act honestly because nothing is more important than our reputation.
  • Teamwork - We are better together.
  • People-Focused - We put people first - our Associates, customers, franchisees, and partners - and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
  • Accountability - We own our actions and decisions; we do what we say we are going to do.
  • Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.
Description
As the Director of CRM, PLCC & Customer Care at Big O Brands, you will lead the strategy, execution, and continuous improvement of our customer engagement, retention, and customer care initiatives. This role is responsible for maximizing the value of Big O's CRM platform, Private Label Credit Card (PLCC) program, customer loyalty efforts, and customer care operations, including oversight of our customer contact center partner in Mexico. This position is accountable for one of the Company's largest National Marketing Fund investments and is responsible for delivering measurable business outcomes through increased customer retention, improved customer lifetime value, PLCC growth, and enhanced customer experience performance.
Responsibilities
CRM Strategy & Customer Lifecycle Management
  • Develop and execute a comprehensive CRM strategy aligned with company growth, retention, and profitability objectives.
  • Lead customer lifecycle marketing efforts across acquisition, retention, reactivation, and loyalty programs.
  • Oversee CRM platforms, customer data strategies, segmentation models, and customer journey orchestration.
  • Ensure CRM systems effectively support targeted marketing, customer engagement, and revenue generation initiatives.
  • Continuously optimize customer journeys using customer insights, behavioral data, and campaign performance metrics.
  • Drive adoption and utilization of CRM capabilities across the organization and franchise network.
Customer Engagement & Retention
  • Develop strategies that increase customer retention, repeat visits, frequency of service, and customer lifetime value.
  • Design and execute personalized, multi-channel marketing campaigns leveraging customer data and analytics.
  • Identify opportunities to improve customer engagement and strengthen brand loyalty.
  • Monitor customer behavior and feedback to proactively address retention risks and improve customer satisfaction.
  • Implement and optimize loyalty, retention, and reactivation strategies that drive measurable business results.
Additional Responsibilities
Customer Care & Contact Center Leadership
  • Provide strategic leadership and oversight of Big O's Customer Care function, including management of the customer contact center team and partner operations based in Mexico.
  • Ensure customer inquiries, complaints, escalations, and service recovery efforts are handled consistently, professionally, and in alignment with Big O brand standards.
  • Establish customer care performance standards and service level expectations across all communication channels.
  • Monitor and improve CSAT, NPS, CES, response times, first-contact resolution, and escalation trends.
  • Lead service recovery programs designed to improve customer retention and protect franchise and brand reputation.
  • Partner with Franchise Operations and franchise owners to resolve customer issues effectively.
  • Drive continuous improvement initiatives to enhance customer care processes, training, quality assurance, and operational efficiency.
  • Develop customer feedback loops that provide actionable insights throughout the organization.
Marketing & CRM Collaboration
  • Partner with Marketing to develop and execute customer acquisition, retention, loyalty, and reactivation campaigns.
  • Leverage CRM and first-party customer data to create targeted and personalized marketing programs.
  • Support promotional strategies that drive store traffic, engagement, and revenue growth.
Continued Responsibilities
Private Label Credit Card (PLCC) Program Leadership
  • Lead the strategic direction, growth, and optimization of the PLCC program.
  • Develop marketing and engagement strategies that increase awareness, application rates, activation, utilization, and repeat use.
  • Increase franchisee engagement and advocacy for the PLCC program.
  • Monitor program performance, compliance, profitability, and customer satisfaction metrics.
Franchisee Engagement & Support
  • Build strong relationships with franchisees to support CRM, PLCC, and customer experience objectives.
  • Serve as a trusted advisor to franchise owners on customer retention, customer care, and loyalty strategies.
Data Analytics & Customer Insights
  • Analyze customer, transaction, and engagement data to identify trends and opportunities.
  • Develop reporting dashboards and executive scorecards that measure program effectiveness.
Added Responsibilities
Budget Management & ROI Accountability
  • Manage CRM, customer care, customer experience, and PLCC-related budgets and resources.
  • Evaluate and report on ROI for CRM, customer retention, customer care, and PLCC initiatives.
Leadership & Cross-Functional Collaboration
  • Lead and develop high-performing CRM, Customer Care, and Customer Experience teams.
  • Collaborate closely with Marketing, Operations, IT, Finance, Legal, Franchise Operations, and external partners.
  • Other duties as assigned.
Qualifications
  • Bachelor's degree in Marketing, Business, Customer Experience, Communications, or related field; MBA preferred.
  • 10+ years of progressive leadership experience in CRM, Customer Experience, Customer Care, Loyalty, Marketing, or related disciplines.
  • Experience managing contact center operations and PLCC programs.
  • Strong analytical, financial, leadership, and communication skills.
  • Bilingual in Spanish /English is a plus
Benefits
  • Market competitive compensation
  • 401(k) and Roth with company match. Immediate 100% vesting
  • Comprehensive benefits including medical, dental and vision
  • Company paid short term disability and employer subsidized long term disability
  • Company paid life insurance
  • Discounted tire purchasing
  • Tuition reimbursement
  • Employee assistance program
  • Generous paid vacation and paid time off
  • Customizable voluntary benefits
  • and More!!!

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