Outbound Call Center
Mesa, AZ · On-site
We are seeking a motivated and customer-focused Outbound Call Center Representatives to join our HVAC team. This role is critical in maintaining relationships with past customers, engaging with ...
Outbound Call Center
Mesa, AZ · On-site
We are seeking a motivated and customer-focused Outbound Call Center Representatives to join our HVAC team. This role is critical in maintaining relationships with past customers, engaging with ...
Work From Home - Virtual Outbound Call Center Representatives
Phoenix, AZ · On-site +1
$15 - $17/hr
PTO
About the Position As a Virtual Outbound Call Center Representative, you will contact prospective homeowners who have expressed interest in specific home improvement services. Your goal is to build ...
Work From Home - Virtual Outbound Call Center Representatives
Phoenix, AZ · On-site +1
$15 - $17/hr
PTO
About the Position As a Virtual Outbound Call Center Representative, you will contact prospective homeowners who have expressed interest in specific home improvement services. Your goal is to build ...
Top Job Located in Mesa, AZ Salary: $18.00 Inside Sales Representative / Call Center Representative (Inbound & Outbound) Location: Mesa, AZ (Onsite Position - Not Remote) Schedule: Monday-Friday ...
Quick apply
Top Job Located in Mesa, AZ Salary: $18.00 Inside Sales Representative / Call Center Representative (Inbound & Outbound) Location: Mesa, AZ (Onsite Position - Not Remote) Schedule: Monday-Friday ...
Call Center Agent
Phoenix, AZ · On-site
$15 - $19.50/hr
We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...
Call Center Agent
Phoenix, AZ · On-site
$15 - $19.50/hr
We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...
Fraud Analyst (Call Center)
$18 - $22/hr
Medical
Dental
Vision
Life
Retirement
PTO
Contract Duration: 12 months (Contract to Hire) Pay Rate: $18-$22 Shift Hours * Sun - Thurs; 4:00 ... The incumbent will complete inbound and outbound calls and take appropriate action based on ...
Fraud Analyst (Call Center)
$18 - $22/hr
Medical
Dental
Vision
Life
Retirement
PTO
Contract Duration: 12 months (Contract to Hire) Pay Rate: $18-$22 Shift Hours * Sun - Thurs; 4:00 ... The incumbent will complete inbound and outbound calls and take appropriate action based on ...
Call Center Agent
Phoenix, AZ · On-site
$15 - $19.50/hr
We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...
Call Center Agent
Phoenix, AZ · On-site
$15 - $19.50/hr
We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...
Call Center Agent
$15 - $19.50/hr
We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...
Call Center Agent
$15 - $19.50/hr
We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...
Call Center Agent
Phoenix, AZ · On-site
$15 - $19.50/hr
We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...
Call Center Agent
Phoenix, AZ · On-site
$15 - $19.50/hr
We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...
Call Center
Surprise, AZ · On-site
$15.50 - $19.50/hr
Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... temporary and contract opportunities. We pride ourselves on our commitment to building strong ...
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Call Center
Surprise, AZ · On-site
$15.50 - $19.50/hr
Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... temporary and contract opportunities. We pride ourselves on our commitment to building strong ...
Call Center Representative
Tempe, AZ · On-site
$15.50 - $19.50/hr
Medical
Dental
Vision
Retirement
PTO
Be the friendly voice our members can rely on by handling inbound and outbound calls * Help resolve ... Previous call center or customer service experience preferred * Strong communication and people ...
Call Center Representative
Tempe, AZ · On-site
$15.50 - $19.50/hr
Medical
Dental
Vision
Retirement
PTO
Be the friendly voice our members can rely on by handling inbound and outbound calls * Help resolve ... Previous call center or customer service experience preferred * Strong communication and people ...
Call Center Representative
Mesa, AZ · On-site
$14 - $17.50/hr
Medical
Dental
Vision
Retirement
In this role, you'll connect with warm leads through inbound and outbound calls, build strong ... Previous sales or call center experience is a plus, but not required * Valid driver's license What ...
Call Center Representative
Mesa, AZ · On-site
$14 - $17.50/hr
Medical
Dental
Vision
Retirement
In this role, you'll connect with warm leads through inbound and outbound calls, build strong ... Previous sales or call center experience is a plus, but not required * Valid driver's license What ...
Call Center Representative
Mesa, AZ · On-site
$14 - $17.50/hr
Medical
Dental
Vision
Retirement
In this role, you'll connect with warm leads through inbound and outbound calls, build strong ... Previous sales or call center experience is a plus, but not required * Valid driver's license What ...
Quick apply
Call Center Representative
Mesa, AZ · On-site
$14 - $17.50/hr
Medical
Dental
Vision
Retirement
In this role, you'll connect with warm leads through inbound and outbound calls, build strong ... Previous sales or call center experience is a plus, but not required * Valid driver's license What ...
Call Center Representative
Arizona City, AZ · On-site
$16 - $20.25/hr
Medical
Dental
Vision
Retirement
In this role, you'll connect with warm leads through inbound and outbound calls, build strong ... Previous sales or call center experience is a plus, but not required * Valid driver's license What ...
Call Center Representative
Arizona City, AZ · On-site
$16 - $20.25/hr
Medical
Dental
Vision
Retirement
In this role, you'll connect with warm leads through inbound and outbound calls, build strong ... Previous sales or call center experience is a plus, but not required * Valid driver's license What ...
$15 - $16/hr
Medical
PTO
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
$15 - $16/hr
Medical
PTO
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
$15 - $16/hr
Medical
PTO
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
$15 - $16/hr
Medical
PTO
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
$15 - $16/hr
Medical
PTO
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
$15 - $16/hr
Medical
PTO
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...
Call Center Representative
Tempe, AZ · On-site
$15.50 - $19.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives ...
Call Center Representative
Tempe, AZ · On-site
$15.50 - $19.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives ...
Call Center Representative
Tempe, AZ · On-site
$15.50 - $19.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives ...
Call Center Representative
Tempe, AZ · On-site
$15.50 - $19.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives ...
Call Center Representative
Tempe, AZ · On-site
$15.50 - $19.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives ...
Call Center Representative
Tempe, AZ · On-site
$15.50 - $19.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives ...
Call Center Representative
$15.50 - $19.50/hr
Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives ...
Quick apply
Call Center Representative
$15.50 - $19.50/hr
Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives ...
Contract Call Center Outbound information
What is the difference between Contract Call Center Outbound vs Customer Service Representative?
| Aspect | Contract Call Center Outbound | Customer Service Representative |
|---|---|---|
| Primary Role | Making outbound calls to promote products, gather feedback, or generate leads | Handling inbound customer inquiries, providing support, and resolving issues |
| Work Environment | Call centers, often temporary or project-based | Office or remote customer support settings |
| Required Skills | Communication, sales techniques, persistence | Communication, problem-solving, empathy |
| Common Certifications | None typically required, but sales or communication training helpful | Customer service certifications beneficial |
Contract Call Center Outbound roles focus on proactive outbound calls for sales or marketing, while Customer Service Representatives handle inbound inquiries and support. Both roles require strong communication skills but differ in daily tasks and work environment.
What are the most commonly searched types of Call Center Outbound jobs in Arizona?
The most popular types of Call Center Outbound jobs in Arizona are:
Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
Job Summary: We are seeking a motivated and customer-focused Outbound Call Center Representatives to join our HVAC team. This role is critical in maintaining relationships with past customers, engaging with potential leads, and ensuring that our clients stay informed about our services. The ideal candidate will have strong communication skills, an enthusiastic attitude, and a knack for building rapport over the phone. Experience in the HVAC industry is a plus but not required.
Key Responsibilities:
- Customer Outreach: Make outbound calls to previous customers to follow up on past services, inform them of maintenance schedules, and offer additional services or upgrades.
- Lead Engagement: Reach out to potential customers who have expressed interest in our HVAC services but have not yet converted to sales, aiming to close the loop on these opportunities.
- Maintenance Reminders: Proactively contact customers with upcoming maintenance needs, ensuring they remain compliant with recommended HVAC upkeep schedules.
- Information Requests: Follow up with individuals who have requested more information about our services, answering any questions and directing them toward the next steps.
- Customer Relationship Management: Document all interactions, feedback, and outcomes in the company?s CRM system to ensure a seamless customer experience.
- Sales Support: Collaborate with the sales team to pass along qualified leads and provide insights gathered from customer interactions.
- Upselling Opportunities: Identify opportunities to offer additional products or services, such as maintenance plans, equipment upgrades, or seasonal promotions.
Qualifications:
- High school diploma or equivalent required; associate?s or bachelor?s degree is a plus.
- Previous experience in a call center or customer service role, preferably in the HVAC or home services industry.
- Excellent verbal and written communication skills.
- Strong organizational skills with attention to detail.
- Proficient in using CRM software and basic computer applications.
- Ability to multitask and handle objections with professionalism.
- Positive attitude and a commitment to providing exceptional customer service.
Key Attributes:
- Customer-Centric: Passionate about delivering value and building lasting customer relationships.
- Goal-Oriented: Driven to meet and exceed targets, whether in customer retention, upselling, or lead conversion.
- Problem Solver: Able to think on your feet and address customer concerns effectively.
- Team Player: Works collaboratively with sales, service, and management teams to achieve shared goals.
Why Join Our Team?
- Opportunity to work with a leading company in the HVAC industry.
- Supportive and inclusive team environment
- Professional development and training opportunities.
Schedule:
- Full-time
- Opportunities for evening and weekend shifts.
If you?re ready to bring your communication skills and customer-first mindset to a dynamic and growing team, apply today!
About Semper Fi Heating & Cooling
Sourced by ZipRecruiter
Industry
Construction
Company size
51 - 200 Employees
Headquarters location
Mesa, AZ, US