Content Development Associate Jobs in Madison Heights, MI

Why AAA Life

AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969.  At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive.

How You'll Work

Work Solution: Hybrid (Tuesday-Thursday)

Location Eligibility: Livonia, MI

The Training & Development Specialist is a versatile, cross-functional role that supports both learning program design and training coordination across the organization. This role combines core responsibilities of a program manager with the strategic perspective of an HR business partner. It is ideal for a candidate ready to lead enterprise learning initiatives, collaborate across departments, and contribute to organizational growth.

Key Responsibilities

• Design and oversee enterprise-wide learning and leadership development programs aligned to business priorities and capability gaps.
• Partner with HR Business Partners, leaders, and subject matter experts to assess learning needs and define measurable objectives.
• Develop high-quality instructional materials, toolkits, and scalable learning solutions for diverse audiences.
• Ensure alignment and consistency across department-led training initiatives and enterprise standards.
• Support end-to-end program implementation, including facilitator readiness, materials, and delivery quality.
• Coordinate training schedules, communications, and logistics to ensure seamless execution across programs.
• Administer and optimize Learning Management System (LMS) usage, including content updates, reporting, and tracking.
• Collaborate with HR and business leaders to embed learning strategies into talent development and performance initiatives.
• Contribute to onboarding, leadership development, and team effectiveness programs that strengthen organizational capability.
• Provide input into culture-building initiatives and development frameworks that enhance employee engagement and growth.
• Build scalable processes, templates, and frameworks to support sustainable program delivery and future expansion.
• Monitor program effectiveness using metrics and feedback, and continuously improve learning solutions.
• Participate in communities of practice and knowledge-sharing forums to promote continuous learning.
• Support change management and organizational effectiveness initiatives through targeted learning interventions.
• Drive a culture of continuous development by promoting accessible, practical, and impactful learning experiences.

Basic Qualifications

• Bachelor's degree in HR, Education, OD, or related field.
• 3-5 years of experience in learning, talent development, or HR business partnership roles.
• Demonstrated ability to design and deliver learning programs using established instructional design methodologies and facilitation best practices.
• Experience administering learning programs through LMS platforms, including content management, tracking, and evaluation of learning effectiveness.
• Proven ability to collaborate with cross-functional stakeholders to develop and implement learning solutions in a dynamic environment.

Essential Job Functions 

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel and talk or hear.  Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. 

This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements. 

AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future.