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Contact Manager Jobs in Arizona (NOW HIRING)

United Urology Group

Point of Contact

Phoenix, AZ · On-site

... site manager. Responsibilities: * To create a positive and professional first impression of the ... Contact patients at the physician's direction to provide results, arrange treatment, or discuss the ...

Oneoncology

Point of Contact

Phoenix, AZ · On-site

... site manager. Responsibilities: * To create a positive and professional first impression of the ... Contact patients at the physician's direction to provide results, arrange treatment, or discuss the ...

SYS Integration

Contact Center Representative

Tucson, AZ · Remote

$15.25 - $19.75/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

SYS Integration

Contact Center Representative

Phoenix, AZ · Remote

$16.75 - $21.75/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

AXS

AXS _Contact Center Representative I

Scottsdale, AZ · On-site

$18 - $23.25/hr

AXS Contact Center Representative I Frisco, TX; Scottsdale, AZ AXS connects fans with the artists ... Manage large amounts of multi-line inbound calls in a timely manner with a phone adherence of 90 ...

Lancer-Hospitality

Banquet Sales Manager

Phoenix, AZ · On-site

$50K/yr

Coordinates the smooth execution of all catered events by serving as the principal contact, manager and cost control and collection agent. Responsible for verification and billing of all sales and ...

Elior North America

Banquet Sales Manager

Phoenix, AZ · On-site

Coordinates the smooth execution of all catered events by serving as the principal contact, manager and cost control and collection agent. Responsible for verification and billing of all sales and ...

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Contact Manager information

See Arizona salary details

$21.4K

$57.2K

$95.5K

How much do contact manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for contact manager in Arizona is $57,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $64,300.00 per year, depending on experience, location, and employer.

What does a contact manager do?

A Contact Manager is responsible for maintaining and organizing a company's contact database, which includes clients, leads, vendors, and other business relationships. They ensure that contact information is up-to-date, manage communication records, and often assist in segmenting contacts for marketing or sales campaigns. Additionally, Contact Managers may be involved in using specialized software to streamline communications and improve relationship management. Their work helps organizations maintain strong connections and efficient outreach efforts.

What are the key skills and qualifications needed to thrive as a contact manager?

To thrive as a Contact Manager, you need strong organizational skills, experience in customer relationship management, and typically a background in business or communications. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in data management tools, is essential. Excellent interpersonal skills, problem-solving abilities, and attention to detail help you build and maintain strong client relationships. These skills ensure efficient management of client data, support customer satisfaction, and drive business growth.

What are some common challenges faced by contact managers, and how can they be addressed?

Contact Managers often face the challenge of maintaining up-to-date and accurate contact databases, especially when dealing with large volumes of client or customer information. Another common issue is ensuring effective communication between departments and stakeholders to prevent duplicated efforts or missed opportunities. These challenges can be addressed by implementing standardized data entry protocols, regularly auditing the database for accuracy, and leveraging CRM tools that facilitate real-time updates and team collaboration. Continuous training and clear communication channels within the team also play a vital role in overcoming these obstacles.

What is the difference between Contact Manager vs Customer Service Representative?

AspectContact ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; experience in customer relationsHigh school diploma or equivalent; training in customer service skills
Work EnvironmentOffice settings, call centers, or client-facing rolesCall centers, retail, or office environments
Industry UsageUsed across various industries to manage client contacts and relationshipsPrimarily in retail, telecom, and service industries to assist customers

While both roles involve interacting with clients, a Contact Manager focuses on maintaining and managing client relationships and contact data, often overseeing communication strategies. A Customer Service Representative primarily handles direct customer inquiries, complaints, and support. Both roles require strong communication skills but differ in scope and responsibilities.

How much do contact managers make in the US?

Contact managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and industry. Salaries can vary based on the size of the organization and specific responsibilities, with some earning over $80,000 with advanced skills or certifications.

What cities in Arizona are hiring for Contact Manager jobs?

Cities in Arizona with the most Contact Manager job openings:

Contact Manager jobs near you
Infographic showing various Contact Manager job openings in Arizona as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 2% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $57,172 per year, or $27.5 per hour.

Strategic Relationship Manager

Summit Restoration and Construction

Phoenix, AZ • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Job Summary

Summit Restoration is seeking a driven Strategic Relationship Manager to strengthen existing partnerships, develop new referral relationships, and support long term business growth within the restoration industry. This role spends their time approximately half in the field and half in the office, balancing face to face meetings with adjusters, property managers, insurance agents, and referral partners alongside strategic sales planning and collaboration with our internal team. We're looking for someone who will take an intentional, relationship first approach to sales and increase our client network through meaningful, long term partnerships.

Key Responsibilities

Relationship Development

  • Build and strengthen long term relationships within Summit's key verticals, including insurance adjusters, property management companies, insurance agents, retirement communities, City partnerships, and other strategic referral partners.
  • Serve as a trusted resource and point of contact by maintaining regular communication and delivering value beyond individual projects.
  • Follow sales opportunities and client relationships from initial contact through project completion to ensure exceptional client experience and encourage repeat and referral business.

Sales Strategy

  • Research and identify prospective clients, target companies, and referral opportunities that align with Summit's growth strategy.
  • Review pending sales opportunities and coordinate with estimators and project managers to attend strategic job walks and client meetings or lunches when relationship building opportunities exist.
  • Collaborate with the internal team to establish, monitor, and achieve business development goals and relationship growth objectives.
  • Maintain accurate client profiles, relationship history, and notes within Dash Contact Manager CRM.
  • Review newly received and recently completed job reports to identify opportunities for timely client follow up and relationship strengthening.
  • Monitor industry trends, company staffing changes, and market developments to identify new business opportunities.

BD Planning & Field Engagement

  • Develop and execute strategic outreach plans that prioritize target accounts, industry verticals, and geographic territories.
  • Plan and conduct purposeful meetings, job site visits, lunches, networking events, and relationship building activities with current and prospective clients.
  • Document relationship activity in Dash Contact Manager CRM and provide regular updates during team meetings to align priorities and opportunities.

Marketing Collaboration & Online Presence

  • Collaborate with marketing on relationship focused outreach and targeted communication strategies.
  • Collaborate on ideas for company social media, website content, and online review strategy.
  • Maintain a professional social media presence by creating and sharing content that strengthens relationships, highlights Summit's expertise, and show cases the business development efforts.
  • Contribute ideas for vertical specific marketing emails and in person campaigns.

Events

  • Attend association events, trade shows, golf tournaments, charity events, lunch and learns, networking functions, etc.
  • Manage post event follow up with contacts and maintain ongoing relationship development.
  • Maximize event participation by scheduling meetings with key partners before and after events.

Qualifications

  • 3+ years of business development, sales, or relationship management experience (restoration, construction, or insurance industry related preferred).
  • Natural relationship builder who creates authentic connections and becomes a trusted resource for clients and referral partners.
  • Strong communication, networking, and interpersonal skills.
  • Highly organized with strong CRM discipline.
  • Strategic thinker who enjoys planning, researching, and identifying growth opportunities.
  • Comfortable presenting in group settings (lunch & learns, association events, etc.).
  • Self-motivated with the ability to work independently while collaborating effectively with a team.

Company Description

Summit Restoration and Construction is a full service, locally owned restoration and reconstruction company located in Phoenix that prides ourselves on a positive company culture and exceptional customer experience. We work hard, play hard, and are seeking only the best players for the team!