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Contact Manager Jobs in Alberta (NOW HIRING)

Bell Canada

Project Manager

Calgary, AB · Hybrid

Summary Serving as the primary point of contact for the client, the Project Manager is responsible for planning, executing, and finalizing single projects of moderate complexity according to strict ...

Westerra Equipment

Operations Manager

Nisku, AB · On-site

Manage service, parts, and shop teams to build a positive, productive, and safe work culture ... If you have any concerns, please contact our HR department at careers@westerraequipment.com.

Targeted Talent

Manager, Renewals

Calgary, AB · On-site

Act as primary point of contact on all Key Accounts engaging various internal teams to ensure time resolution of requests and project delivery * Provide training and guidance for clients to drive ...

Targeted Talent

Manager, Renewals

Calgary, AB

Act as primary point of contact on all Key Accounts engaging various internal teams to ensure time resolution of requests and project delivery * Provide training and guidance for clients to drive ...

Colliers Project Leaders

Project Manager

Calgary, AB · On-site

As a Project Manager, you will be at the forefront of delivering excellence, ensuring your projects ... Maintain contact with existing and prospective clients and respond to business development and ...

Money Mart

Branch Manager

High Level, AB · On-site

Contact customers over the phone with past due balances and negotiate payment terms and schedules * Hire and develop the branch team * Manage the team to ensure targets are met * Audit documentation ...

Netagen

Account Manager

Edmonton, AB · On-site

Serve as the primary point of contact for clients, proactively addressing concerns, resolving ... Manage account renewals, contract amendments, and service changes while ensuring compliance with ...

Netagen

Account Manager

Calgary, AB · On-site

Serve as the primary point of contact for clients, proactively addressing concerns, resolving ... Manage account renewals, contract amendments, and service changes while ensuring compliance with ...

PCL Construction

Once you apply, our recruitment team will review your application and contact you if your ... Here's how a Project Manager contributes to our team: Responsibilities - Provide overall contract ...

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All JobsContact JobsContact Manager JobsContact Manager Jobs in Alberta

Contact Manager information

What does a contact manager do?

A Contact Manager is responsible for maintaining and organizing a company's contact database, which includes clients, leads, vendors, and other business relationships. They ensure that contact information is up-to-date, manage communication records, and often assist in segmenting contacts for marketing or sales campaigns. Additionally, Contact Managers may be involved in using specialized software to streamline communications and improve relationship management. Their work helps organizations maintain strong connections and efficient outreach efforts.

What are the key skills and qualifications needed to thrive as a contact manager?

To thrive as a Contact Manager, you need strong organizational skills, experience in customer relationship management, and typically a background in business or communications. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in data management tools, is essential. Excellent interpersonal skills, problem-solving abilities, and attention to detail help you build and maintain strong client relationships. These skills ensure efficient management of client data, support customer satisfaction, and drive business growth.

What are some common challenges faced by contact managers, and how can they be addressed?

Contact Managers often face the challenge of maintaining up-to-date and accurate contact databases, especially when dealing with large volumes of client or customer information. Another common issue is ensuring effective communication between departments and stakeholders to prevent duplicated efforts or missed opportunities. These challenges can be addressed by implementing standardized data entry protocols, regularly auditing the database for accuracy, and leveraging CRM tools that facilitate real-time updates and team collaboration. Continuous training and clear communication channels within the team also play a vital role in overcoming these obstacles.

What is the difference between Contact Manager vs Customer Service Representative?

AspectContact ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; experience in customer relationsHigh school diploma or equivalent; training in customer service skills
Work EnvironmentOffice settings, call centers, or client-facing rolesCall centers, retail, or office environments
Industry UsageUsed across various industries to manage client contacts and relationshipsPrimarily in retail, telecom, and service industries to assist customers

While both roles involve interacting with clients, a Contact Manager focuses on maintaining and managing client relationships and contact data, often overseeing communication strategies. A Customer Service Representative primarily handles direct customer inquiries, complaints, and support. Both roles require strong communication skills but differ in scope and responsibilities.

How much do contact managers make in the US?

Contact managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and industry. Salaries can vary based on the size of the organization and specific responsibilities, with some earning over $80,000 with advanced skills or certifications.
Contact Manager jobs near you
Infographic showing various Contact Manager job openings in Alberta as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Property Portfolio Manager

Ripple Property Management

Calgary, AB • On-site

CA$75K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 17 days ago

Job description

Property Manager

Full-Cycle Ownership of a Portfolio: Calgary, Alberta (Field & Hybrid)

Employment Type: Full-time Salary Range: $65,000-75,000 CAD annually

Tools: HubSpot, RentCheck, Showmojo, Internal Tools

About Ripple Property Management

At Ripple, we’ve reinvented property management for the 2026 landscape. We optimize residential assets using a tech-forward, human-centric approach. Based in Calgary, we’ve maintained a 4.7-star Google rating by prioritizing transparency, lightning-fast communication, and a pressure-free experience for both owners and tenants.

The Role

We are seeking a high-capacity, Licensed Property Manager to take full ownership of a 200-unit residential portfolio. This is a role for a "doer"—a professional who thrives on managing the entire property lifecycle personally.

You will be working with a support team across accounting, leasing, and service. However, from the first showing to the final move-out inspection, you are the sole point of contact and the face of Ripple for your tenants and owners. You will leverage our modern tech stack to stay efficient, but the execution of every task is in your hands.

What You’ll Do
  • End-to-End Leasing: Manage the entire vacancy cycle using Showmojo for automated showings and HubSpot for lead nurturing and owner communication.
  • Field Inspections: Personally conduct all move-in, move-out, and periodic inspections using RentCheck to ensure property standards meet Ripple’s 4.7-star requirement.4
  • Tenant Relations & Collections: Act as the sole point of contact for all tenant inquiries. You will personally handle rent collections, resolve disputes, and manage arrears/evictions in strict accordance with the Alberta Residential Tenancies Act.6
  • Maintenance Execution: Troubleshoot repair requests directly with tenants and coordinate with contractors to ensure work is completed to a high standard.5
  • Financial & Admin Ownership: Review and approve all property expenses, manage security deposits, and ensure owner statements are accurate and delivered on time.
  • Internal Systems: Utilize Ripple’s internal tools to track portfolio health and ensure no detail falls through the cracks.
Why Join Ripple?
  • Full Autonomy: You have total control over your portfolio and its performance.
  • Modern Workflow: We provide the best-in-class tools (HubSpot, RentCheck, Showmojo) so you spend less time on paperwork and more time in the field.
  • Calgary’s Best: Join the team that owners and tenants actually trust. Our reputation makes your job easier.

Requirements

We’d love to meet you if you have:

  • Experienced: 5+ years in residential property management with a proven track record of managing portfolios solo.
  • Licensed: A valid Property Manager license in Alberta (RECA) is mandatory.
  • High-Volume Operator: You are comfortable and organized enough to handle a 200-unit workload without administrative or field support.
  • Tech-Fluent: You are an expert at using digital tools (CRM, automated leasing, digital inspections) to replace traditional "busy work" and move faster.
  • Communicator: You can explain complex legal or financial issues to an owner with confidence and clarity.
  • A valid Alberta driver’s license and access to a reliable vehicle are required for travel to properties within Calgary.
  • A team-first attitude and a willingness to pitch in wherever needed.

Benefits

  • Base salary: $75,000 CAD/year
  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • Paid Time Off Benefits
  • Mileage reimbursement for work-related travel
  • Paid vacation and personal time off
  • Cell phone allowance or company plan
  • Professional development opportunities
  • Flexible working hours