Contact Centre Rep information
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$10.10 - $11.67
3% of jobs
$11.67 - $13.24
0% of jobs
$13.24 - $14.82
4% of jobs
$14.82 - $16.39
14% of jobs
$16.81 is the 25th percentile. Wages below this are outliers.
$16.39 - $17.96
14% of jobs
The median wage is $18.92 / hr.
$17.96 - $19.54
24% of jobs
$19.54 - $21.11
15% of jobs
$21.20 is the 75th percentile. Wages above this are outliers.
$21.11 - $22.68
10% of jobs
$22.68 - $24.26
6% of jobs
$24.26 - $25.83
3% of jobs
$25.83 - $27.40
6% of jobs
How much do contact centre rep jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for contact centre rep in the United States is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.
To become a contact centre representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or entry-level roles. Many employers offer on-the-job training, so demonstrating a positive attitude and willingness to learn can help you secure an entry-level position in a contact centre environment.
To become a contact centre representative, candidates typically need good communication skills, customer service experience, and the ability to handle multiple tasks simultaneously. A high school diploma or equivalent is usually required, and familiarity with computer systems and call center software is beneficial. Some roles may also require specific certifications or training programs.
A contact centre representative handles customer inquiries, provides information, and resolves issues via phone, email, or chat. They use communication skills and may utilize customer management software to ensure efficient service and maintain customer satisfaction.
What cities are hiring for Contact Centre Rep jobs?
Cities with the most Contact Centre Rep job openings:
What states have the most Contact Centre Rep jobs?
States with the most job openings for Contact Centre Rep jobs include:
What are popular job titles related to Contact Centre Rep jobs?
For Contact Centre Rep jobs, the most frequently searched job titles are: