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Contact Centre Rep Ii Jobs (NOW HIRING)

PFCU

Contact Center Representative

Durand, MI · On-site

$10K/mo

Description Contact Center Representative Department Contact Center Reports To Contact Center ... Contact Center II with $50,000 cash limit; minimum 1 year working at PFCU ? Contact Center III with ...

Centreville Bank

Contact Center Representative

West Warwick, RI · On-site

$17.25 - $22.25/hr

Contact Center Representative The Contact Center Representative serves as a primary point of contact for customers, delivering exceptional service and support across a variety of banking products and ...

New

pelicanscu

Contact Center Representative

Baton Rouge, LA

$17 - $22/hr

The role of the Contact Center Representative is to go above and beyond to meet the financial needs of our members. The ideal candidate is a go-getter who craves knowledge and growth in the financial ...

WE-C-U

Contact Center Representative

Bellingham, WA · On-site

$22.18 - $28.02/hr

Contact Center Representative WECU is seeking a Contact Center Representative to join our team ... bonus plan, two or more weeks of vacation, up to 11 paid holidays, paid life and disability ...

Onpoint

Contact Center Rep

Portland, OR · On-site

$22.25/hr

Contact Center Representative Not just a Customer Service Representative, but a Contact Center Representative! We (OnPoint Community Credit Union) are a not-for-profit financial institution and are ...

OnPoint Community CU

Contact Center Rep

Portland, OR · On-site

$22.25/hr

Overview Not just a Customer Service Representative, but a Contact Center Representative! We (OnPoint Community Credit Union) are a not-for-profit financial institution and are Member owned. That ...

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Contact Centre Rep Ii information

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How much do contact centre rep ii jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for contact centre rep ii in the United States is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

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Contact Center Representative

Kansas City, MO • On-site

Orthopedic Health of Kansas City
Health Care and Social Assistance • 51 - 200 employees
Learn more about Orthopedic Health of Kansas Cityexternal

$16.50 - $21.25/hr

Full-time

Re-posted 15 days ago

Job description

Contact Center Representative

Location: Kansas City, MO, 64116

Job Summary

We are seeking a dedicated and customer-focused Contact Center Representative to join our team in Kansas City, MO. The ideal candidate will be responsible for handling inbound and outbound customer calls, providing excellent service, resolving inquiries, and ensuring a positive customer experience.

Key Responsibilities
  • Assist customers with product or service questions, billing issues, and account updates.
  • Document customer interactions accurately in the company’s CRM system.
  • Identify and escalate priority issues to the appropriate department.
  • Maintain up-to-date knowledge of company products, services, and policies.
  • Work collaboratively with team members to meet performance goals and improve customer satisfaction.
Qualifications
  • High school diploma or equivalent; some college coursework preferred.
  • Previous experience in a contact center or customer service role is a plus.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • Proficiency with computers and basic software applications.
Work Environment

This position is based in our Kansas City, MO contact center. The role requires working in a team-oriented environment with a focus on delivering exceptional customer service.

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