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Contact Center Infrastructure Developer Jobs (NOW HIRING)

krg technology inc

Contact Center Solution

Frisco, TX · On-site

Provide voice infrastructure design, strategy & implementation plans for the Cisco Contact Center Enterprise environment. Engineer and optimize Contact Center routing environment, including call ICM ...

BTI Services

Contact Center Specialist

Washington, DC · On-site

... engineering solutions to the Federal Government. BTI supports mission-critical programs across ... BTI is currently searching for a Contact Center Specialist to fulfill the roles and ...

New

First National Bank Alaska

Contact Center Manager Start a career with First National Bank Alaska, the *Best Place to Work in ... programing issues. * Oversees the unit's systems, such as CRM, telephony, or IVR (voicemail ...

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How much do contact center infrastructure developer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for contact center infrastructure developer in the United States is $63.18, according to ZipRecruiter salary data. Most workers in this role earn between $55.05 and $62.98 per hour, depending on experience, location, and employer.

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For Contact Center Infrastructure Developer jobs, the most frequently searched job titles are:

Infrastructure Developer - Intermediate

Plano, TX • On-site

Pinnacle Technical Resources
See more jobs at Pinnacle Technical Resourcesexternal

$55 - $60/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Position: Infrastructure Developer - Intermediate
W2 Only - Citizen, Green Card/Permanent Resident. Canadian TN Visa can apply 
Location: Plano, Texas or Tampa FL
Duration: Contract
Job ID: 172284
Job Overview:
We are seeking an experienced Infrastructure Developer - Intermediate to join our team. The ideal candidate will be responsible for designing, developing, and maintaining infrastructure solutions that support the organization's operational and strategic goals. This role requires a strong understanding of infrastructure technologies, problem-solving skills, and the ability to work collaboratively in a fast-paced environment.
Required Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred).
  • 5 plus years of experience in infrastructure engineering, with a strong background in mainframe technologies (e.g., IBM z/OS, Comm Server, ACF2, RACF, CICS).
  • Expertise in mainframe network products and protocols (z/OS, VTAM, TCP/IP, APPN, IPSEC).
  • Demonstrated experience with cryptographic protocols, including Post-Quantum Cryptography and quantum-safe algorithms (lattice-based, hash-based, code-based).
  • Proficiency in scripting and automation (REXX, JCL, Python).
  • Experience with secure file transfer products (sFTP, Connect:Direct Secure, FTPs).
  • Familiarity with network monitoring and diagnostic tools (Mainview, Omegamon, Rexx, CLISTs, NetMaster).
  • Strong analytical, troubleshooting, and communication skills.

Preferred Qualifications:
  • Experience with mainframe modernization and migration projects.
  • Understanding of ICSF, Network Security on the Mainframe, and zERT.
  • Knowledge of regulatory frameworks impacting cryptography (NIST 800-53, ISO).
  • Certifications in security or mainframe technologies (CISSP, IBM z/OS Mainframe Practitioner, Marist z/OS Certificate).

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

  • Pay any fee to be considered for, submitted to, or selected for any opportunity.
  • Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
  • Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $55- $60

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com
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