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Consumer Services Associate Jobs in California (NOW HIRING)

Jobot

Consumer Warranty Defense Attorney

Los Angeles, CA · On-site +1

$140K - $200K/yr

Hybrid Remote Associate Role! This Jobot Job is hosted by: Sarah Panfil Are you a fit? Easy Apply ... service. Key Responsibilities Draft motions, pleadings, discovery, and other legal documents ...

Sega of America

Senior Graphic Designer

Burbank, CA · On-site

$86K - $107K/yr

Work closely with Creative Services Associate Director, Licensing team, Marketing and Brand managers in the development of creative assets. * Support the Consumer Products Development teams ensuring ...

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Consumer Services Associate information

What is a consumer services associate?

Consumer Services Associates are professionals who interact directly with customers to address their inquiries, resolve issues, and provide product or service information. They typically work in call centers, retail environments, or online support roles. Their responsibilities include handling customer complaints, processing orders, and ensuring customer satisfaction. Strong communication and problem-solving skills are essential for this position. Consumer Services Associates play a key role in maintaining a positive relationship between a company and its customers.

What are the typical daily responsibilities of a consumer services associate?

A Consumer Services Associate typically spends their day assisting customers via phone, email, or chat, addressing product or service inquiries, resolving issues, and processing transactions or returns. They often collaborate closely with other departments, such as sales, technical support, and logistics, to ensure customer satisfaction. The role requires maintaining accurate records of customer interactions, following up on unresolved issues, and contributing to process improvements by sharing feedback. Strong communication skills and adaptability are essential, as associates frequently handle a variety of customer needs throughout the day.

What is the difference between Consumer Services Associate vs Customer Service Representative?

AspectConsumer Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentRetail stores, call centers, financial institutionsCall centers, retail, online support
Employer & Industry UsageRetail, banking, telecom, hospitalityRetail, banking, telecom, online services
Common Search & ComparisonYesYes

The Consumer Services Associate and Customer Service Representative roles are similar, often requiring comparable skills and certifications. Both work in customer-facing environments like retail or call centers. The main difference lies in job titles used by employers; 'Consumer Services Associate' may imply a broader focus on consumer interactions, while 'Customer Service Representative' is more common in call centers and online support. Overall, these roles are closely aligned in industry and responsibilities.

What are the key skills and qualifications needed to thrive as a consumer services associate, and why are they important?

To thrive as a Consumer Services Associate, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Excellent communication, patience, and a positive attitude are standout soft skills in this role. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and fostering brand loyalty.
What are the most commonly searched types of Consumer Services jobs in California? The most popular types of Consumer Services jobs in California are:
What cities in California are hiring for Consumer Services Associate jobs? Cities in California with the most Consumer Services Associate job openings:
Consumer Services Associate jobs near you

Consumer Warranty & Lemon Law Associate Attorney

Lewis Brisbois

Costa Mesa, CA • On-site

$135K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Job description

Overview
The Orange County, CA office of Lewis Brisbois, a full-service AmLaw 100 firm, is actively seeking an attorney to join its Consumer Warranty Practice.
The ideal candidate will be admitted to practice in California and have at least one (1) to seven (7) years of experience defending consumer litigation claims. Experience with relevant federal laws, such as the Song-Beverly Act, Magnuson-Moss Warranty Act, state lemon laws, Uniform Commercial Codes, and consumer sales practices acts is required.
Lewis Brisbois' Consumer Warranty Practice builds on its vast products liability litigation experience, defending the manufacturing integrity and warranty services of our clients across the nation. With offices from coast to coast, Lewis Brisbois is proud to have developed one of the strongest and most diversified consumer warranty departments in the country. Our attorneys serve a wide range of clients' consumer warranty needs, with an emphasis on acting as trial counsel in both federal and state courts, and serving as local, regional, and national coordinating counsel on large matters involving many parties. Over the years, Lewis Brisbois has defended manufacturers of automobiles, heavy-duty trucks, recreational vehicles, boats, motorcycles, and other products against warranty and other related claims brought by consumer and commercial customers.
Qualified candidates will be comfortable drafting and responding to discovery and initial pleadings, drafting, and arguing motions, as well as taking and defending depositions. Candidates must have strong writing and analytical skills, and the ability to manage multiple projects in a fast-paced environment. The successful candidate will be a self-starter with the ability to work independently and as part of a team.
Although we would prefer that you have some experience in consumer warranty law, we are also interested in working with developing talented attorneys who come to us with excellent skills in any litigation arena. If you have substantive litigation experience, a demonstrated interest in consumer warranty law, and are looking for an opportunity in a growing, collaborative firm, we invite you to apply.
We offer competitive compensation and in addition, Lewis Brisbois offers a range of benefits including medical, dental, vision, life insurance, and a 401k with employer match.
Qualifications
#LI-HYBRID
#LI-RH1
Minimum Salary
USD $135,000.00/Yr.
Maximum Salary
USD $180,000.00/Yr.

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