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Consumer Insight Analyst Jobs in Hartford, CT (NOW HIRING)

Staffworks Inc

Data Analyst

Southington, CT · On-site

Analyze consumer feedback and identify key trends, themes, and opportunities * Translate data into clear, actionable insights for clients * Partner with clients to understand reporting needs and ...

Centerwell

Pharmacy Senior CX Professional

Hartford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience analyzing and summarizing consumer or patient experience data (e.g., NPS, CAHPS, HOS, or other voice-of-the-customer sources) to produce applicable insights. * Partner and influence across ...

CenterWell

Pharmacy Senior CX Professional

Hartford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience analyzing and summarizing consumer or patient experience data (e.g., NPS, CAHPS, HOS, or other voice-of-the-customer sources) to produce applicable insights. * Partner and influence across ...

Ascend Bank

Digital Lending & CX Analyst

Wallingford, CT · On-site

$98K - $116K/yr

Own the application lifecycle from submission through funding for consumer and marine loans ... Maintain reporting dashboards and recurring performance insights (weekly/monthly). Training, Bank ...

Ascend Bank

Digital Lending & CX Analyst

Wallingford, CT · On-site

$98K - $116K/yr

Own the application lifecycle from submission through funding for consumer and marine loans ... Maintain reporting dashboards and recurring performance insights (weekly/monthly). Training, Bank ...

Ascend Bank

Digital Lending & CX Analyst

Wallingford, CT · On-site

$98K - $116K/yr

Own the application lifecycle from submission through funding for consumer and marine loans ... Maintain reporting dashboards and recurring performance insights (weekly/monthly). Training, Bank ...

Consumer Reports

Junior Automotive Engineer

Colchester, CT · On-site

  • Medical

  • Retirement

WHO WE ARE Consumer Reports is an independent, nonprofit organization dedicated to a fair and just ... Your passion for cars with advanced knowledge and insights into the automotive industry and ...

FAVARH

Senior Behavioral Experimentation Analyst

Hartford, CT · On-site

$88K - $117K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Generate Actionable Insights * Analyze customer behavior and large-scale datasets to identify ... Coursework or professional experience in behavioral economics, behavioral science, consumer ...

CROSSMARK1

Retail rep PT 741

Hartford, CT · On-site

Company Description CROSSMARK is a leading sales and marketing services company in the consumer ... practices, insight analysis, and customer targeting that always hit the mark. We do this by ...

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Consumer Insight Analyst information

See Hartford, CT salary details

$41

$50

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How much do consumer insight analyst jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for consumer insight analyst in Hartford, CT is $50.70, according to ZipRecruiter salary data. Most workers in this role earn between $46.01 and $55.53 per hour, depending on experience, location, and employer.

What is a consumer insight analyst?

A consumer insight analyst helps a business understand their consumers or clients. Your responsibilities in this career are to perform research and collect data regarding sales trends and consumer satisfaction. You then analyze the information to identify issues or shortcomings. Your duties may be to design potential processes and procedures or merely provide reports to assist in product development, marketing strategies, sales projections, or improvement of the services of the company. You might also utilize your research to determine areas that are not currently being met by sales markets. As a customer insight analyst, you may work independently or operate as a part of a team.

What are the key skills and qualifications needed to thrive as a consumer insight analyst?

To thrive as a Consumer Insight Analyst, you need strong analytical skills, proficiency in data interpretation, and typically a degree in marketing, statistics, or a related field. Familiarity with tools such as SPSS, SAS, Tableau, and survey platforms, along with experience in market research methodologies, is highly valued. Exceptional communication, attention to detail, and critical thinking abilities help convey complex insights to stakeholders and influence business decisions. These skills are crucial for transforming data into actionable strategies that drive consumer-focused business growth.

What are some common challenges consumer insight analysts face when translating research findings into actionable business recommendations?

Consumer Insight Analysts often encounter the challenge of bridging the gap between complex data and practical business strategies. Interpreting large volumes of qualitative and quantitative data to uncover clear, actionable insights requires a deep understanding of both the market and the specific goals of stakeholders. Additionally, analysts must communicate their findings in a way that is easily understood by non-technical team members, ensuring recommendations are relevant and impactful. Balancing the need for detailed analysis with tight project deadlines is also a common aspect of the role.
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Consumer Insight Analyst jobs near you
Infographic showing various Consumer Insight Analyst job openings in Hartford, CT as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $105,457 per year, or $50.7 per hour.

Data Analyst

Staffworks Inc

Southington, CT • On-site

Other

Re-posted 9 days ago

Job description

Hybrid Data Analyst
Contact Center Analytics & Conversational Intelligence (BPO)
📍 Southington, CT (Hybrid – 3 days in office)

About the Role

We’re looking for a curious, data-driven Data Analyst who thrives on turning customer conversations into actionable business insights. In this role, you’ll analyze consumer feedback from contact center interactions and help clients understand what their customers are saying—and more importantly, what to do about it.

You’ll work directly with clients and internal teams to uncover trends, build dashboards, and deliver clear, actionable recommendations that drive real improvements in customer experience and operations.

If you enjoy storytelling with data, working with stakeholders, and digging into trends others might miss, this is a strong fit.

What You’ll Do

Client-Facing Analytics

  • Analyze consumer feedback and identify key trends, themes, and opportunities

  • Translate data into clear, actionable insights for clients

  • Partner with clients to understand reporting needs and deliver tailored solutions

  • Build and present reports, dashboards, and visualizations using Tableau

  • Respond to ad-hoc data requests and business questions quickly and accurately

  • Monitor feedback on new products and deliver monthly insights to stakeholders

Data Visualization & Reporting

  • Design, build, and maintain Tableau dashboards and reports

  • Use Excel for advanced data analysis and reporting

  • Troubleshoot data issues across sources, dashboards, and visualizations

  • Create presentation-ready materials and insights for client-facing meetings

Internal Analytics & Operations

  • Lead weekly focus groups with contact center agents to identify emerging trends

  • Present weekly insights and performance data to internal leadership

  • Track and report on agent productivity and operational metrics

  • Support capacity planning and contact volume reporting

  • Maintain and update customer survey dashboards and reporting

  • Contribute data and visuals for Quarterly Business Reviews (QBRs)

What We’re Looking For

  • Strong communication skills—comfortable working directly with clients

  • Naturally curious with the ability to dig into data and uncover meaningful insights

  • Advanced Excel skills (formulas, lookups, data manipulation)

  • Experience with Tableau (dashboard creation, data visualization, storytelling)

  • Ability to simplify complex data into clear, concise takeaways

  • Highly organized with the ability to manage multiple projects and deadlines

Why Join Us

  • High-visibility role with direct client impact

  • Blend of analytics, strategy, and client interaction

  • Opportunity to influence real business decisions through data

  • Collaborative team environment with growth potential


 

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