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Consumer Direct Jobs (NOW HIRING)

Consumer Direct Care Network

Direct Care Worker

Phoenix, AZ · On-site

$13.50 - $17.50/hr

Description & Requirements For nearly two decades, Consumer Direct Care Network Arizona (CDAZ) has been a trusted provider of home care services to Arizonans eligible for the Arizona Medicaid ...

CONSUMER DIRECT CARE NETWORK

Direct Care Worker

Yuma, AZ

$13.25 - $17.25/hr

Description & Requirements For nearly two decades, Consumer Direct Care Network Arizona (CDAZ) has been a trusted provider of home care services to Arizonans eligible for the Arizona Medicaid ...

CONSUMER DIRECT CARE NETWORK

Direct Care Worker

Mesa, AZ

$13.50 - $17.25/hr

Description & Requirements For nearly two decades, Consumer Direct Care Network Arizona (CDAZ) has been a trusted provider of home care services to Arizonans eligible for the Arizona Medicaid ...

Consumer Direct Care Network

Direct Care Worker

Yuma, AZ · On-site

$13.25 - $17.25/hr

Description & Requirements For nearly two decades, Consumer Direct Care Network Arizona (CDAZ) has been a trusted provider of home care services to Arizonans eligible for the Arizona Medicaid ...

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How much do consumer direct jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for consumer direct in the United States is $12.02, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $12.02 per hour, depending on experience, location, and employer.

How does the Consumer Direct role typically interact with other departments to enhance the customer experience?

In a Consumer Direct role, collaboration with teams such as marketing, product development, and customer service is essential for delivering a seamless customer experience. You may regularly provide feedback from direct customer interactions to help inform product improvements or promotional strategies. This cross-functional communication ensures that the company responds quickly to customer needs and market trends. Working closely with these departments also helps you stay informed about new offerings and equips you to address customer inquiries accurately.

What is the difference between Consumer Direct vs Customer Service Representative?

AspectConsumer DirectCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, or direct sales settingsCall centers, retail stores, or office environments
Industry UsageFinancial services, retail, healthcare, and utility sectorsRetail, telecommunications, banking, and service industries
Job FocusPromoting products/services directly to consumers, handling inquiries, and salesAssisting customers with questions, complaints, and product information

Consumer Direct roles focus on direct sales and promoting products to consumers, often involving outreach and sales techniques. Customer Service Representatives primarily handle inquiries, support, and problem resolution. While both roles require strong communication skills, Consumer Direct positions emphasize sales and marketing, whereas Customer Service roles focus on customer support and satisfaction.

What is a Consumer Direct job?

A Consumer Direct job typically involves working directly with consumers to provide products, services, or support without using intermediaries or third-party vendors. People in these roles may handle customer inquiries, process orders, offer product recommendations, and resolve issues to ensure customer satisfaction. These jobs are common in industries like retail, finance, telecommunications, and healthcare, where direct interaction with clients is essential. Consumer Direct professionals need strong communication skills, problem-solving abilities, and a customer-focused mindset.

What are the key skills and qualifications needed to thrive as a Consumer Direct professional, and why are they important?

To thrive as a Consumer Direct professional, you need strong sales acumen, customer service experience, and a solid understanding of consumer lending products, often supported by a relevant degree or background in finance. Familiarity with CRM software, loan origination systems, and digital communication tools is typically required. Exceptional interpersonal skills, active listening, and problem-solving abilities help professionals build trust and rapport with clients. These skills ensure effective client engagement, efficient loan processing, and overall customer satisfaction in a competitive financial marketplace.
What cities are hiring for Consumer Direct jobs? Cities with the most Consumer Direct job openings:
What states have the most Consumer Direct jobs? States with the most job openings for Consumer Direct jobs include:
Consumer Direct jobs near you
Infographic showing various Consumer Direct job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, 4% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $25,000 per year, or $12 per hour.
Direct Care Worker

Direct Care Worker

CONSUMER DIRECT CARE NETWORK

Buckeye, AZ

$13.25 - $17/hr

Other

Posted 12 days ago

Consumer Direct Care Network rating

5.6

Company rating: 5.6 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

154th of 228 rated social care providers

Job description

Description & Requirements

For nearly two decades, Consumer Direct Care Network Arizona (CDAZ) has been a trusted provider of home care services to Arizonans eligible for the Arizona Medicaid Personal Care Services Program. We specialize in offering personalized caregiving that supports individuals in maintaining their independence and quality of life within the comfort of their own homes. Through our dedicated services, we empower individuals to remain engaged in their communities while receiving the care they deserve.


WE WELCOME YOU INTO A GROWING COMPANY

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

POSITION SUMMARY

As a Direct Care Worker, you will be at the forefront of the company working in a rewarding, challenging, and dynamic environment as the go-to person for our members! In this important role, you will be responsible for supporting individuals of all ages with disabilities to high-risk members in need of immediate assistance. You will provide care for those who choose to maintain a quality of life in their own homes and communities. Successful candidates could manage up to five members per day, give or take depending on the caseload and will travel to the member's residence to provide in-home services. These services are typically directed by a state plan to adequately assist and provide outstanding and personalized day-to-day care for each member.

In the Consumer Direct Care Network, our employees are committed, dependable, professional and accountable. We value integrity, honesty and respect for others. We have high standards for how our employees conduct themselves at work and in the communities, we support. Come join our team and be a part of a rewarding career helping others!


WHAT YOU WILL DO

  • Provide compassionate, empathetic, and professional in-home care to elderly and physically disabled members. Consistently uphold a client-focused approach.
  • Complete daily personal care and light housekeeping tasks for members in the home, including but not limited to: assistance with bathing, laundry, making beds, cooking meals, toileting, shopping, assistance with dressing, etc.
  • Show competency in time management and multi-tasking, while utilizing strong active-listening skills.
  • Strive to exceed the needs of the members in accordance with company, federal, and state guidelines.
  • Display an optimistic and flexible personality, capable of receiving direction and feedback.
  • Respectfully communicate with members, family, administrative employees, etc. on a daily basis.
  • Work in a collaborative, fast-paced environment. Work both independently, and with teammates at times. Must be self-sufficient and effectively use resources to best serve the needs of the members.
  • Ability to interact, evaluate circumstances, and subsequently offer solutions. Effectively display good judgment in making decisions and reporting emergencies.
  • Maintains confidentiality and does not discuss identifying information of any member outside of the company.


QUALIFICATIONS

  • High School Diploma or GED
  • Pass a physical lift test of 50lbs or more
  • Possess or ability to pass Background Check
  • Current CPR and First Aid Certificates, online accepted during COVID-19

What Consumer Direct Care Network employees say

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