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Consumer Direct Care Jobs in Texas (NOW HIRING)

BonaTerra Inc

Direct Care Staff

Austin, TX · On-site

... consumer profile notebooks on the background, special needs training and behavior support plan of all assigned consumers · Attend and satisfactorily complete all required training as scheduled by ...

BonaTerra Inc

Direct Care Staff

Austin, TX · On-site

... consumer profile notebooks on the background, special needs training and behavior support plan of all assigned consumers · Attend and satisfactorily complete all required training as scheduled by ...

Staccato

CARE Product Manager

Florence, TX · On-site

Role Overview Reporting to the SVP, Consumer Director (Ecosystem), the CARE Product Manager owns the full CARE subscription business - enrollment, retention, gunsmith service protocol, tier ...

Staccato

Ammunition Product Manager

Florence, TX · On-site

... CARE, Ranch membership, training, personalization, and community. Staccato Ranch exists to unite ... Role Overview Reporting to the SVP, Consumer Direct, the Ammunition Product Manager owns the ...

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Consumer Direct Care information

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How much do consumer direct care jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for consumer direct care in Texas is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $16.59 per hour, depending on experience, location, and employer.

What is Consumer Direct Care?

Consumer Direct Care refers to a model of service delivery in which individuals who need assistance with daily living activities, such as seniors or people with disabilities, can hire, train, and manage their own caregivers. This approach allows consumers to have more control over who provides their care and how it is delivered, often enabling them to remain in their homes rather than moving to institutional settings. Consumer Direct Care is commonly used in Medicaid programs and may also be referred to as self-directed or participant-directed care.

What are the key skills and qualifications needed to thrive as a Consumer Direct Care worker, and why are they important?

To thrive as a Consumer Direct Care worker, you need a solid understanding of personal care practices, basic healthcare knowledge, and often a high school diploma or equivalent. Familiarity with care documentation systems, basic medical equipment, and, in some states, completion of certified training programs or background checks is typical. Patience, strong communication, and compassion are essential soft skills for building trust and supporting clients’ independence. These skills are crucial for ensuring clients' well-being, safety, and quality of life in home and community-based settings.

What are some typical challenges faced by Consumer Direct Care professionals, and how can they be managed?

Consumer Direct Care professionals often navigate challenges such as balancing multiple client needs, managing varying schedules, and adapting to each individual's preferences and care requirements. Building strong communication skills and maintaining clear boundaries are essential for fostering trust and ensuring quality care. Additionally, staying organized and seeking support from supervisors or peer networks can help manage stress and maintain a high standard of service, while ongoing training ensures up-to-date knowledge of best practices.

What is the difference between Consumer Direct Care vs Personal Care Assistant?

AspectConsumer Direct CarePersonal Care Assistant
CertificationsMay require training or certification depending on stateOften requires certification or training, varies by state
Work EnvironmentProvides services in clients' homes, often independentlyWorks in clients' homes or facilities, often under supervision
Employer & Industry UsageUsed by state programs, agencies, or directly by consumersEmployed by agencies or directly hired by clients

Consumer Direct Care and Personal Care Assistants both provide in-home support to individuals with disabilities or aging needs. While they share similar environments and certification requirements, Consumer Direct Care typically involves consumers managing their own care services, whereas Personal Care Assistants often work under agency supervision. Understanding these differences helps clients and caregivers choose the right support option.

What are popular job titles related to Consumer Direct Care jobs in Texas?

For Consumer Direct Care jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Consumer Direct Care jobs in Texas look for?

The top searched job categories for Consumer Direct Care jobs in Texas are:

Consumer Direct Care jobs near you
Infographic showing various Consumer Direct Care job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 20% Part Time, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $32,502 per year, or $15.6 per hour.

Administrative Coordinator I

Richardson, TX • On-site

Consumer Direct Care Network

5.6

Company rating: 5.6 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

159th of 245 rated social care providers

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Consumer Direct Care Networkexternal

Full-time

Re-posted 28 days ago

Job description

Description & Requirements
Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create aworkplace where everyone issupported and motivated to betheir best; we collaborate onshared goals and celebrate ouraccomplishments.

WE WELCOME YOU INTO A GROWING COMPANY

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.


JOB SUMMARY

The Administrative Coordinator I coordinates administrative duties in compliance with Federal/State Regulations and Managed Care Organization (MCO) program rules. Responsible for handling customer service, including all inbound and outbound phone calls, emails, messages, and/or chats.   Coordinate and manage daily intake and referral processes to ensure positive business growth and development.  Process client and attendant enrollment paperwork.  Coordinate authorization processes and meet general customer service objectives to ensure positive business growth and development. Handle specialized tasks and/or projects as assigned. Responsible to behave in a manner that will promote cohesiveness to the office environment, as well as support day-to-day operations, and client advocacy.


JOB DUTIES

  • Provide excellent customer service to internal and external clients.
  • Handle inbound/outbound phone calls, providing accurate answers to queries and concerns.
  • De-escalate situations involving dissatisfied customers, offering assistance and support.
  • Provide administrative and clerical support including mailing, scanning, faxing, and data entry tasks.
  • Process forms and documents in relevant systems
  • Support accounts receivable efforts by auditing service authorizations for accuracy and facilitating corrections from MCO representatives.
  • Communicate effectively.
  • Comply with applicable legal requirements, standards, and policies, and procedures.
  • Maintain the necessary skills and knowledge to coordinate workflow.
  • Exhibit an intermediate level of computer efficiency.
  • Demonstrate effective problem-solving and decision-making skills.
  • Participate in professional development and training activities.
  • Bi-lingual preferred in various locations
  • Other duties as assigned

QUALIFICATIONS

  • High School Diploma or GED preferred
  • Previous office experience preferred
  • Combination of education and experience
  • Be able to successfully pass a background screening
 

The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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