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Consumer Cellular Customer Service Jobs in Kentucky

Cellular Sales

Verizon Sales Consultant

Falmouth, KY · On-site

$59 - $117/hr

Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $59000 ... We partner with our customers to find the best Verizon plans and services for their needs while ...

Cellular Sales

$58 - $130/hr

Cellular Sales Cellular Sales is Growing! Paid Training provided and up to a $3000 ramp-up bonus to ... We partner with our customers to find the best Verizon plans and services for their needs while ...

Bridgestone America, Inc.

$85 - $120/hr

## Consumer Customer Support ManagerApplylocations: Bridgestone Towertime type: Full timeposted on ... This region services the strategic business needs of teams across the Americas, Europe, Middle East ...

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Consumer Cellular Customer Service information

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How much do consumer cellular customer service jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for consumer cellular customer service in Kentucky is $14.95, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $16.68 per hour, depending on experience, location, and employer.

What is a Consumer Cellular Customer Service?

A Consumer Cellular Customer Service job involves assisting customers with their wireless accounts, troubleshooting issues, and answering questions about plans, billing, and devices. Representatives typically handle phone calls, emails, or online chats to provide excellent customer support. Strong communication skills and a customer-focused attitude are essential. The role may be remote or in a call center, depending on the company’s setup.

What does a Consumer Cellular Customer Service do?

As a Consumer Cellular Customer Service representative, your workday generally involves assisting customers via phone, email, or chat with questions about billing, service plans, and technical support. You'll handle a steady flow of inquiries, track each interaction using CRM software, and often collaborate with your teammates or supervisors to resolve more complex issues. The role is typically structured with set shifts, and you’ll benefit from a supportive team environment where experienced colleagues and managers are available to lend assistance. Most days are fast-paced, offering valuable experience in communication and customer care, as well as opportunities for skill development and career advancement within the company.

What are the key skills and qualifications needed to thrive in the Consumer Cellular Customer Service position?

To thrive as a Consumer Cellular Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic computer proficiency are typically needed for this role. Patience, active listening, and a calm demeanor when assisting customers are crucial soft skills. These capabilities ensure that representatives can efficiently resolve customer issues, provide excellent service, and maintain customer satisfaction.

Does Consumer Cellular have remote jobs?

Consumer Cellular Customer Service positions can be available as remote jobs, especially for roles involving phone or online support. These remote customer service jobs typically require good communication skills, a quiet work environment, and sometimes specific technical equipment or internet speed. Availability of remote roles may vary based on company needs and current openings.

What are the most commonly searched types of Consumer Cellular Customer Service jobs in Kentucky?

The most popular types of Consumer Cellular Customer Service jobs in Kentucky are:

What are popular job titles related to Consumer Cellular Customer Service jobs in Kentucky?

For Consumer Cellular Customer Service jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Consumer Cellular Customer Service jobs in Kentucky look for?

The top searched job categories for Consumer Cellular Customer Service jobs in Kentucky are:

What cities in Kentucky are hiring for Consumer Cellular Customer Service jobs?

Cities in Kentucky with the most Consumer Cellular Customer Service job openings:

Consumer Cellular Customer Service jobs near you
Infographic showing various Consumer Cellular Customer Service job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $31,100 per year, or $15 per hour.

Virtual Customer Representative

Louisville, KY • On-site

Consumer Cellular
Telecommunications • 1 - 5K employees

7.9

Company rating: 7.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

31st of 101 rated telecommunications companies

People enjoy working here

Good employer

Paid breaks

Learn more about Consumer Cellularexternal

$16/hr

Other

Posted 18 days ago

Job description

Experience Required

6 months

Minimum Education Required

High School Diploma/G.E.D.

Expected Start Date

06/26/2026

Compensation

$16.00 - $16.00 / hourly

Hours Per Week

40

Number Of Positions

50

Job Description

What You will Do

Customer Champion – You are the difference between a happy customer and a disconnected phone line. Our customers deserve the absolute best service when calling in and we know that you can be part of that solution. On average you will take about 4+ calls per hour from our customers across the USA

Technology Troubleshooter – When it comes to explaining cellular phones, billing, or answering general questions from our customers, you are the expert. Not only are you able to answer questions, but you are the solution! Customers may need help with basic phone functions, but this role also includes more detailed troubleshooting that requires you to navigate multiple screens and systems at the same time while walking a customer through step-by-step instructions. Some of the areas you could assist with include changing a SIM card, downloading apps, adding contacts, or helping customers work through more complex device or service issues.

Highly Organized and Motivated – This role requires you to be at your best throughout your entire shift. Since you are working from home, you will have to be self-motivated and committed to being available and present for our customers during your shift except for your assigned breaks and lunch. You will need to have a quiet, distraction-free workplace and the ability to stay organized while using multiple systems at once. Two monitors are necessary for this role to help with navigation, troubleshooting, and supporting customers efficiently.

Team Player – We win, we celebrate, we laugh, we appreciate and respect each other as professionals and teammates. This is part of the secret sauce of Consumer Cellular. This means we work collaboratively and appreciate each others’ differences, strengths, and talents.

Benefits Offered

What is in it for YOU –

Flexibility in Schedule – We offer full-time, part-time, and split-shift options.

Competitive Wage and Savings – ($16/hour) with an opportunity to earn shift differentials for evening and weekend hours worked. You will also be able to save on gas and lunches out!

Career Growth – You are in charge of your career at Consumer Cellular and have the freedom to grow. Yes, you read that correctly – you have the freedom to self-promote through meeting and maintaining your metrics.

Paid Training – Full-time, 5-week training that is 100% paid!

Dynamite Benefits – Benefits to cover all your needs and at affordable rates (how does $25/paycheck sound?)

Equal Employment Opportunity (EEO) Employer

Yes

Americans with Disabilities Act (ADA) compliant

Yes

Background Check Required

Yes

Industry

Other

Place of Work

Remote

Requisition ID

260591

What Consumer Cellular employees say

Pay

Benefits

Hours and flexibility

Workplace

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