Consumer Cellular Customer Service Jobs in Colorado

Salary Estimate: $102960.00 - $160617.60 / year
Learn more about the benefits offered for this job.

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

HCA HealthONE Presbyterian/St. Luke's stands as a national leader in cellular therapy, ranking as the 12th largest transplant program in the United States. Performing over 300 bone marrow transplants annually, we are a high-volume center with a 15-year legacy of pioneering transplants for autoimmune and rare disorders. FACT-accredited since 2003, our program operates at the forefront of medical science through a strategic partnership with the Sarah Cannon Research Institute, offering patients access to cutting-edge Phase 1 clinical trials.

Introduction

Managers thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a(an) Director Cellular Therapy for our HCA HealthONE Presbyterian St. Luke's team where excellence creates excellence.

Benefits

HCA HealthONE Presbyterian St. Luke's, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our Director Cellular Therapy role today!

Job Summary and Qualifications

This position supports the mission of Presbyterian/St. Luke’s Medical Center to optimize the quality of life of all those served by expanding beyond the traditional focus on medical needs to the needs of the whole person. The Director of Cellular Therapy and Transplant Services provides strategic, operational, and clinical leadership for the Cellular Therapy Program, including Apheresis/Collections, Cell Processing and Cryopreservation, and the FACT-accredited program infrastructure. The Director is accountable for program growth, regulatory compliance, quality outcomes, and multidisciplinary integration across the continuum of care. This role serves as the FACT Cellular Therapy Facility Director and Collection Program Director, with responsibility for ensuring full compliance with Foundation for the Accreditation of Cellular Therapy (FACT), FDA, and Joint Commission standards, while advancing a high-reliability, patient-centered cellular therapy program. The Director oversees all departmental operations, directs clinical and technical services, and serves as a key liaison between physicians, nursing, laboratory leadership, and executive leadership. 

This role provides executive oversight of staffing models, financial performance, and program development, including responsibility for budgeting, workforce planning, and operational optimization. In partnership with Medical Directors and Cancer Service Line leadership, the Director establishes program priorities, identifies growth opportunities, and ensures alignment with organizational strategy, including expansion of transplant and cellular therapy services (e.g., CAR-T and emerging therapies). The Director fosters a culture of accountability, clinical excellence, and continuous improvement, while maintaining strong visibility with staff, patients, and families. The Director is responsible for oversight of all personnel within the Cellular Therapy program, ensuring competency, performance management, and ongoing professional development. This role provides leadership in quality management, including oversight of CQI initiatives, quality metrics, regulatory readiness, and accreditation activities. 

Responsibilities include ensuring adherence to the Cellular Therapy quality plan, directing SOP development and validation processes, and maintaining audit readiness at all times. As part of the FACT-designated responsibilities, the Director ensures integration and coordination across clinical, collection, and processing services, with direct accountability for programmatic outcomes, patient safety, and regulatory performance. The Director also ensures that patient care delivery remains aligned with evidence-based practice, age-specific considerations, and patient-centered care standards. The Director may provide direct support to clinical and technical operations as needed and is expected to maintain current knowledge of advancements in cellular therapy, transplant services, and regulatory requirements through ongoing professional development. Performs other duties as assigned by executive leadership. 

Presbyterian/St. Luke’s Medical Center and Rocky Mountain Hospital for Children expects our iCARE behavioral standards to be reflected in the way every employee interacts with co-workers, providers, patients & family members, and with others in the community. • Integrity – We are honest and do what we say • Compassion – We are sympathetic to the needs of others • Accountability – We take ownership for how our actions and behaviors impact outcomes • Respect – We value others and embrace differences • Excellence – We take personal pride in exceeding expectations 

Position Requirements: A. Licensure/Certification/Registration: Medical Technologist certification by one of the following: ASCP, NCA, or HEW (ISCLT). BLS required. B. Education: Bachelor of science or related field required (Chemistry, Biology, etc). Master's degree preferred. C. Experience: 5 years’ experience required in bone marrow harvest and cell processing/cryopreservation. Preferred experience in therapeutic apheresis stem cell collection. D. Special Qualifications: Supervises CT Medical Technologists by integrating current scientific knowledge with technical competency. The CT Manager shall be technically current and theoretically knowledgeable of instruments, patient/donor collections and processing. Demonstrates knowledge and responsibility for the ongoing Continuous Quality Improvement.

HCA HealthONE, one of the largest and most comprehensive healthcare systems in the Rocky Mountain region, offers more than 170 care sites in the Denver metro area. Offering services across the continuum of care to meet patients’ total healthcare needs, HCA HealthONE includes seven acute care hospitals, a dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow® urgent care clinics, mental health campuses, imaging and surgery centers, physician practices, home and hospice care, and AirLife Denver, which provides regional critical care air and ground transportation. Among HCA HealthONE’s acute care hospitals is Presbyterian/St. Luke’s (P/SL). P/SL has been meeting the healthcare needs of patients and their families from across the Rocky Mountain region for more than 140 years. Included on the P/SL campus is Rocky Mountain Children’s, a dedicated pediatric hospital, making the campus the only tertiary/quaternary combined pediatric and adult hospital in this region. P/SL is home to an award-winning cancer program including the Colorado Blood Cancer Institute, a solid organ transplant program, and complex orthopedics. Consistently among the Denver Business Journals’ list of top corporate philanthropists in the Denver-metro area, HCA HealthONE was named as one of the most community-minded organizations by The Civic 50 and contributed more than $1 million through cash and in-kind donations last year alone, along with more than $400M in federal, state and local taxes.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a(an) Director Cellular Therapy.Unlock your leadership potential with HCA Healthcare.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.