Position Summary
Advanced Surgical Consultant โ Cardiac/Heart Recovery โ Phoenix, Arizona, United States
Responsibilities
- Train, educate, and support combined CT/Heart Failure programs on the proper use of the Impella.
- Provide full customer immersion (input on patient selection and subsequent surgical support) within 5.5 sites to ensure optimal patient outcomes.
- Offer device expertise and support on Impella to assist with adoption of the full portfolio beyond 5.5 commercial launch responsibilities.
- Assist with surgical implant and unit support readiness, including training and education at existing sites.
- Collaborate internally with the Surgical Leadership Team, Training Team, Engineering Team, Marketing, Professional Education, Clinical, and R&D.
- Participate in an onโcall support rotation.
- Maintain contact with all customers to evaluate clinical and educational needs.
- Perform device training on the full Impella device lineup.
- Be a functional expert and provide advanced acumen on durable, acute, and hemodynamic medical device landscape and best practices in the management of those devices.
- Cultivate close relationships with strategic business partners and key opinion leaders.
Call Points
- Cardiac Surgeons
- Heart Failure Cardiologists
- OR teams
- Intensivists
- Perfusionists
- ICU and Step Down Unit teams
Qualifications
- Minimum Bachelor of Science in Nursing degree with 5+ years of direct patient care in a cardiac transplant, ECMO, or LVAD center CVICU or direct (at the table) experience.
- If holding an advanced degree, must have 3+ years of direct patient support in a cardiac transplant, ECMO, or LVAD center CVICU or CVOR.
- Direct patientโmanagement experience (not including Abiomed field clinical) in either (a) cardiothoracic ICU caring for postโoperative tMCS (including Impella, CentriMag, and/or ECMO) or durable MCS (HeartMate, HeartWare, and/or Berlin Heart), or (b) direct experience assisting in the CVOR.
- Confidence, expertise, and familiarity with cardiac surgery and OR protocol.
- Willingness to travel and availability to take call for emergent patient care.
- Ability to work in a team environment.
- Valid driverโs license issued in the United States.
- Commitment to conduct duties in accordance with all state and federal regulations governing the medical device industry.
- Under 18โyearโold candidates must obtain necessary working papers and parent consent to undergo a background check.
Preferred Qualifications
- Advanced degree: Registered Nurse First Assistant (RNFA), Nurse Practitioner (NP), Surgical Physicianโs Assistant (PA), Critical Care Physicianโs Assistant (PA), or Perfusionist licensure.
- Direct (at the table) experience in cardiac surgery/perfusion with 5+ years preferred.
- Handsโon Impella support experience strongly preferred.
- ECMO patient care experience.
- Experience delivering clinical demonstrations and successful trainings.
- Ability to advance the sales process with customers.
- Strong interpersonal skills and demonstrated ability to advocate with physicians.
Required Skills
- Communication
- Customer centricity
- Innovation
- Market expansion
- Market research
- Medicines and device development and regulation
- Proactive behavior
- Problem solving
- Product knowledge
- Sales engineering
- Solutions selling
- Strategic sales planning
- Sustainable procurement
- Vendor selection
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