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Consular Associate Jobs in Silver Spring, MD (NOW HIRING)

kgs

Records Support Associate II

Washington, DC · On-site

Passport Applications, Lookout Records and other Consular Vital records as identified by Records ... Must meet all qualifications requirements of the Records Support Associate Level I. * Excellent ...

Koniag

Records Support Associate II

Washington, DC · On-site

Passport Applications, Lookout Records and other Consular Vital records as identified by Records ... Must meet all qualifications requirements of the Records Support Associate Level I. * Excellent ...

kgs

Records Support Associate II

Washington, DC · On-site

Passport Applications, Lookout Records and other Consular Vital records as identified by Records ... Must meet all qualifications requirements of the Records Support Associate Level I. * Excellent ...

Hui Huliau

International Deployment Technician

Washington, DC · On-site

$20.50 - $27/hr

Maintains the server refresh plan for worldwide Consular facilities, coordinating with Post and ... Associate of Arts degree with 6+ years of experience; OR High School diploma with 7+ years of ...

Eagle Harbor LLC

Team Leader (TL) (3959)

Washington, DC · On-site

... Consular Affairs (CA), Passport Services Directorate (PPT). Support includes but is not limited to ... The Team Leader leads and manages a team of Support Associates. Responsibilities include setting ...

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Consular Associate information

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How much do consular associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for consular associate in Silver Spring, MD is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by consular associates, and how can they be managed effectively?

Consular Associates often encounter high volumes of visa and passport applications, which can lead to periods of intense workload and tight deadlines. They also handle sensitive situations, such as assisting citizens in distress or navigating complex immigration regulations. Effective time management, attention to detail, and strong communication skills are crucial for managing these challenges. Collaborating closely with team members and staying updated on consular policies helps ensure smooth processing and a supportive environment for both colleagues and applicants.

What is the difference between Consular Associate vs Visa Officer?

AspectConsular AssociateVisa Officer
Required CredentialsHigh school diploma or equivalent; some roles may require associate degreeBachelor's degree often preferred; relevant experience
Work EnvironmentEmbassy or consulate, assisting travelers and issuing documentsEmbassy or consulate, evaluating visa applications and making decisions
Employer & Industry UsageGovernment diplomatic missions, consular servicesGovernment immigration and visa departments
Common Search & ComparisonAssisting travelers, processing documentsEvaluating visa applications, security checks

Consular Associates and Visa Officers both work within diplomatic missions, but their roles differ. Consular Associates primarily assist travelers and handle document processing, while Visa Officers evaluate visa applications and make approval decisions. Understanding these distinctions helps job seekers find the right position in the consular services sector.

What is a consular associate?

Consular Associates are professionals who work at embassies and consulates to support visa processing, assist citizens abroad, and handle routine administrative tasks. They play a key role in managing documentation, providing information to travelers, and ensuring the smooth operation of consular services. Consular Associates often interact with the public, help process passports and visas, and may assist in emergencies involving citizens of their home country. Their work is essential for maintaining the daily functions of diplomatic missions.

What are the key skills and qualifications needed to thrive as a consular associate?

To thrive as a Consular Associate, you need strong organizational skills, attention to detail, and a background in international relations or a related field, often supported by relevant education or experience. Familiarity with visa processing systems, database management tools, and government protocols is essential. Exceptional interpersonal skills, cultural sensitivity, and the ability to handle confidential information set standout candidates apart. These competencies are vital for ensuring accurate, efficient service to citizens and foreign nationals while maintaining security and policy compliance.
What are the most commonly searched types of Consular jobs in Silver Spring, MD? The most popular types of Consular jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Consular Associate jobs? Cities near Silver Spring, MD with the most Consular Associate job openings:
Consular Associate jobs near you

Records Support Associate II

Koniag, Inc.

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Kadiak, LLC, a Koniag Government Services company, is seeking a Records Support Associate II with a Secret clearance to support Kadiak and our government customer in Washington, DC. This position is for a Future New Business Opportunity.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Kadiak, LLC, is seeking experienced, motivated, career and customer-oriented Records Support Associate II. The Records Support Associate Level II provides support to the Government staff by performing various clerical and repetitive manual functions with high attention to detail and accuracy.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
  • Digitally scan and perform image quality control functions for: Passport Applications, Lookout Records and other Consular Vital records as identified by Records Services.
  • Work with the Department's Resource Management Office on the repatriation loan debt program and enter various passport holds into the Department's lookout system.
  • Communicate with the Department of Health and Human Services (DHHS) regarding passport holds for child support owed.
  • Identify the proper type of record filing system to file or process incoming records. These files include issued and non-issued passport applications, Consular Reports of Birth, Consular Reports of Death, the various types of Lookout files, correspondence files, and a wide variety of miscellaneous documents that are turned into the Division annually. This determination has a significant impact on the Divisions' ability to locate and retrieve passport records.
  • Performs quality control functions, facilitates the integration of data into PPT databases, and ensures record integrity.
  • Review and correct discrepancies in multiple document PRISM records, review and correct errors in database processing systems records.
  • Monitor the production and transfer of data files and records pertaining to passport and consular activity submitted by domestic passport Agencies and Centers, as well as and consular facilities abroad to HQ to ensure proper adherence to established procedures and protocols.
  • Reconcile any processing errors or deficiencies identified in the data submissions or in upload to the databases.
  • Assist in the issuance of certified copies of Consular Reports of Death (OF-180), Certificates of Witness to Marriage, and Panama Canal Zone Birth and Death Certificates.
  • Prepare files for retention, disposition, and retrieval purposes.
  • Operate Passport Services electronic database systems to process, search, track, retrieve, reconcile, update and modify Passport Directorate records.
  • Receive and respond to a wide variety of requests for information or assistance from Passport Agencies, Washington Headquarters offices, other offices in the Bureau of Consular Affairs, overseas posts, other Department of State offices, and outside agencies such as the Office of Personnel Management, Department of Homeland Security, Department of Defense, etc., regarding passport records, and related matters as directed by Management.
  • Perform routine and complex searches using Passport Information Electronic Records System (PIERS), Passport Records Imaging Systems Management (PRISM), Passport Lookout Tracking System (PLOTS), Master Index and other manual filing systems. For records not available within Passport Services data systems, coordinates the daily requests and responses to/from the WNRC.
  • Assist with various special projects as requested by the Government.

Requirements:
  • Must meet all qualifications requirements of the Records Support Associate Level I.
  • Excellent data entry skills.
  • Excellent filing and file retrieval skills.
  • (Preferred) A basic knowledge of the current passport data systems, ability to determine quality and correctness of data and images.
  • Possess good organizational skills.
  • Ability to learn and recall information about Passport application procedures and the laws and regulations pertaining to Passport requirements.
  • Ability to demonstrate excellent customer service skills, effectively communicate orally and through written correspondence to a wide audience.
  • Ability to effectively and politely comprehend and communicate the requirements of a vital record in a professional and courteous manner.
  • Ability to communicate with the public both over the telephone and via written means.
  • Ability to maintain composure and objectivity in stressful situations and in dealing with multiple inquiries.
  • Ability to understand the operation, practices, and procedures of general automation software.
  • Secret clearance required.

Education:
  • HS diploma or GED

Work Experience, Knowledge, Skills & Abilities:
  • Three (3) years of office experience in a high-volume production environment, including;
  • Two (2) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
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About Koniag

Sourced by ZipRecruiter

Industry

Investment management and consulting services

Company size

501 - 1,000 Employees

Headquarters location

Kodiak, AK, US

Year founded

1972

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