1

Consular Assistant Jobs in Crofton, MD (NOW HIRING)

ISSO Lead

Washington, DC ยท On-site

$150 - $200/hr

The ISSO Lead is responsible for maintaining an accurate, current portfolio of consular systems ... Maintain appropriate document and artifact version control and assist with development of executive ...

Provide executive administrative support to senior leadership, including the Assistant Secretary ... Consular Affairs, or comparable federal executive environment. * Minimum of five (5) years of ...

Maintain complex calendars and appointments for the PPT Deputy Assistant Secretary and Managing ... Familiarity with passport operations and consular affairs * Knowledge of federal government ...

Maintain complex calendars and appointments for the PPT Deputy Assistant Secretary and Managing ... Familiarity with passport operations and consular affairs * Knowledge of federal government ...

... Consular Affairs-Front Office. Responsibilities * Manage the processing and quality assurance of ... Assists CA/P S Administrative Assistants and Management Analyst in managing complex internal tasks ...

... Consular Affairs-Front Office. Responsibilities * Manage the processing and quality assurance of ... Assists CA/P S Administrative Assistants and Management Analyst in managing complex internal tasks ...

Program Support Analyst I

Washington, DC ยท On-site

$55K - $90K/yr

Maintain complex calendars and appointments for the PPT Deputy Assistant Secretary and Managing ... Familiarity with passport operations and consular affairs * Knowledge of federal government ...

Showing results 21-40

Consular Assistant information

What is a consular assistant?

Consular Assistants are administrative professionals who work at embassies, consulates, or diplomatic missions to support consular officers in providing services to citizens and foreign nationals. Their duties often include processing visa and passport applications, assisting with notarial services, responding to public inquiries, and supporting emergency assistance for citizens abroad. They play a key role in maintaining records, coordinating appointments, and ensuring effective communication between the consulate and the public. Consular Assistants may also help organize outreach events and facilitate communication with local authorities. Their work is essential for the efficient functioning of consular services.

What skills and qualifications are needed to thrive as a consular assistant?

To thrive as a Consular Assistant, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, often supported by relevant education in international relations or public administration. Familiarity with consular management systems, visa processing software, and document verification tools is typically required. Excellent interpersonal skills, cultural sensitivity, and the ability to communicate clearly with diverse individuals are crucial soft skills. These abilities are vital for ensuring efficient consular services, accurate documentation, and positive interactions with citizens and foreign nationals.

What are common challenges faced by consular assistants, and how can one effectively handle them?

Consular Assistants often encounter challenges such as managing high volumes of visa and passport applications, dealing with distressed citizens, and navigating complex regulations. Staying organized, maintaining clear communication, and demonstrating empathy are key to handling these situations effectively. Additionally, Consular Assistants frequently collaborate with colleagues and external agencies to resolve cases, so strong teamwork and adaptability are essential for success in the role.

What is the difference between Consular Assistant vs Visa Officer?

AspectConsular AssistantVisa Officer
Required CredentialsHigh school diploma or equivalent; some roles may require additional certificationsSimilar; often requires higher education or specialized training in immigration or international relations
Work EnvironmentEmbassy or consulate, assisting with public inquiries and administrative tasksEmbassy or consulate, processing visa applications and conducting interviews
Employer & IndustryGovernment foreign service, diplomatic missionsGovernment immigration departments, diplomatic missions
Common Search & ComparisonOften compared for entry-level roles in consular servicesMore specialized, but related in visa processing

Consular Assistants and Visa Officers both work within diplomatic missions, but their roles differ in responsibilities. Consular Assistants handle administrative tasks and public inquiries, while Visa Officers focus on processing visa applications and conducting interviews. Both roles require similar credentials and are essential in consular services, but Visa Officers typically have more specialized training and responsibilities.

How do I become a consular assistant?

To become a consular assistant, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service or administrative roles. Some positions may require knowledge of foreign languages or familiarity with visa and passport procedures, and relevant certifications or security clearances can be advantageous.

What cities near Crofton, MD are hiring for Consular Assistant jobs?

Cities near Crofton, MD with the most Consular Assistant job openings:

Infographic showing various Consular Assistant job openings in Crofton, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Management Analyst (FOIA)

One Federal Solution

Washington, DC โ€ข On-site

Full-time

Re-posted 29 days ago


Job description

One Federal Solution (OFS) is seeking a detail-oriented and experienced Management Analyst with a strong background in FOIA (Freedom of Information Act) processes to join our team. The ideal candidate will play a critical role in analyzing, evaluating, and improving organizational processes while ensuring compliance with federal and state FOIA regulations. You will collaborate with various departments to support decision-making, policy development, and information transparency in accordance with legal requirements.
Management Analyst Task and Duties:
  • Support OCS staff with research analysis as directed
  • Gather, maintain and manage information from a variety of Microsoft suite tools (Access, SharePoint, etc.), proprietary systems or other sources for a variety of statistical and financial reports
  • Analyze methodologies for efficient and effective collection of data
  • Provide recommendations for solving problems and ways to create efficiencies and streamline processes
  • Create, format and maintain documentation for presentation.
  • Assist in gathering information for reporting and analyzing OCS' communications with U.S. Citizens abroad, U.S. Embassies and Consulates, U.S. Congress and the traveling public;
  • Utilize the Department of State guidelines to communicate information through various channels, to include oral presentations, email, SharePoint, web and webinars; and manage information flow through these same tools
  • Perform special projects to include public service initiatives, oversight of OCS web content to include travel.state.gov, Consular Affairs Intranet, CLASSNET, and program planning
  • Provide support in all aspects of Crisis Management including: responding to inquiries and requests for services; providing program statistics and reports; and delivery of presentations on Crises.
  • Recommend practical solutions for financial issues
  • Provide website management of Intranet material and manage materials to guide call center of calls for 24/7 call center
  • Assist with analyzing and preparing reports on statistics; Provide analytical support on Project Management initiatives including: space management, strategic planning, business services and systems
  • Assist with special projects tasked by OCS management and/or officers
  • Create dynamic spreadsheets and Access Databases that consists of a list of cases, statistics, data, and graphs on a monthly and quarterly basis. Assist in the collect of quantitative and statistical data from the Consular Workload Statistics System (CWSS)
  • Assist in providing updates to resource documents on the Consular Affairs website using web-editing software, coordinating with intra and inter-agency colleagues as required.
  • Establish and maintain positive relationships with external stakeholders
  • Follow CA provided guidance on sensitivity and discretion in handling personal/confidential information
  • Provide after-hours support for emergency or crisis situations as identified by Consular Affairs
  • Respond to enrollment inquiries for U.S. citizens traveling and/or living abroad; if required, contractor shall access an online enrollment system provided at a CA designated website and enter the enrollment information on behalf of the callers
  • Triage and enter information into various databases (Excel, American Citizens Services (Client), Consular Task Force (CTF) and other CA databases deemed appropriate
  • Perform other duties as assigned.
  • Perform FOIA, Privacy Act and other information access case management and reviews.
  • Implement statutory and policy directives in favor of disclosure while protecting, under one or more of the nine FOIA exemptions and/or Privacy Act exemptions, information the release of which could cause foreseeable harm to national security or other interests or violate statutory requirements.
  • Conduct primary review of responsive records related to a FOIA/PA request by making the appropriate redaction and release determination.
  • Effectively communicate with Department personnel, external points of contact, and the public at large regarding clarification of requests that will facilitate the production and processing of responsive material.
  • Generate correspondence directed to requesters, internal points of contact, other federal government agencies, and foreign governments.
  • Apply aspects of foreign policy and national security issues, as well as knowledge of the functioning and organization of the Department of State and its overseas posts and missions in the application of the FOIA, Privacy Act, current Executive Orders, and other information programs.

Management Analyst Qualifications:
  • Bachelor's Degree is Required
  • Active Secret Clearance
  • Three years (3) of experience working in an office environment required.
  • Proficient in the Microsoft Suite of Office Products (i.e., Word, PowerPoint, Excel, SharePoint, and Outlook
  • Ability to type mistake-free final forms (letters, memorandums, cables, speeches, briefing papers, etc.), many of them destined for CA upper management, the White House, and/or Members of Congress
  • Excellent organizational, communication, and customer service skills

About One Federal Solution
One Federal Solution (OFS) is an innovative Professional Services provider with over 20 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional Services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise wide outcomes. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), OFS is committed to providing people who deliver high performance and excellence to our government partners.