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Construction Claims Management Jobs (NOW HIRING)

Markel Corporation

Manager, Construction Claims

Houston, TX · On-site

$97.52 - $134.09/hr

This position will oversee the resolution of construction bodily injury and construction defect ... Management)Ensure that team adheres to Fair Claims Practices regulations and internal performance ...

Turner Construction

TSIB Claims Manager

New York, NY · On-site

$114K - $145K/yr

KeyResponsibilities Claims& Litigation Management Manage a portfolio of complex construction-related claims, including: Construction general liability and bodily injury, including NY Labor Law 240 ...

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Construction Claims Management information

See salary details

$35K

$87.9K

$139K

How much do construction claims management jobs pay per year?

As of Sep 5, 2026, the average yearly pay for construction claims management in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What is construction claims management?

Construction claims management refers to the process of identifying, preparing, and resolving claims that arise from construction projects. These claims can relate to issues such as delays, changes in scope, unforeseen site conditions, or contract disputes. Effective claims management helps ensure that any disagreements are addressed professionally, minimizing financial losses and project disruptions. Specialists in this field use their knowledge of contracts, legal standards, and project management to facilitate fair and timely resolutions between parties.

What are some common challenges faced in construction claims management, and how can professionals effectively address them?

One of the main challenges in Construction Claims Management is accurately documenting and analyzing project delays, cost overruns, and contract changes. Professionals often need to navigate complex contract language and coordinate with multiple stakeholders, including contractors, clients, and legal teams. Effective communication, attention to detail, and a proactive approach to risk identification are essential for resolving disputes and supporting fair outcomes. Building strong relationships with project teams and maintaining thorough records can greatly enhance a claims manager's ability to mitigate potential issues and ensure successful claim resolution.

What are the key skills and qualifications needed to thrive in construction claims management, and why are they important?

Success in Construction Claims Management requires a solid understanding of construction contracts, project management, and legal principles, usually supported by a degree in engineering, construction management, or law. Familiarity with claims management software, contract administration tools, and relevant certifications such as CCM (Certified Construction Manager) or PMP is highly beneficial. Strong negotiation, analytical thinking, and communication skills help professionals resolve disputes and collaborate with stakeholders. These capabilities are crucial for effectively mitigating risks, ensuring contract compliance, and protecting the financial interests of all parties involved.

What is the difference between Construction Claims Management vs Construction Project Coordinator?

AspectConstruction Claims ManagementConstruction Project Coordinator
CredentialsExperience in claims, certifications like CCM or PMP often preferredRelevant education, often a degree in construction management or related field
Work EnvironmentOffice-based, legal and contractual focus, site visits for assessmentsOffice and site visits, coordinating schedules and resources
Employer & Industry UsageUsed by contractors, owners, and legal teams for dispute resolutionUsed by construction firms to manage project timelines and resources

Construction Claims Management primarily focuses on handling disputes, claims, and contractual issues related to construction projects, often requiring legal and contractual expertise. Construction Project Coordinators oversee daily project activities, scheduling, and resource management. While both roles are essential in construction projects, Claims Managers specialize in resolving disputes, whereas Coordinators focus on project execution and coordination.

Infographic showing various Construction Claims Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Manager, Construction Claims

Markel Corporation

Richmond, VA • On-site

$97K - $134K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Markel rating

9.2

Company rating: 9.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

23rd of 315 rated insurance

Job description

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.Join us and play your part in something special!This position will be responsible for managing a team of claims examiners possessing varied experience levels. This position will oversee the resolution of construction bodily injury and construction defect claims with low to high complexity and provide direction, coaching, and training. This position will report to the Senior Director of claims and be responsible for conveying the organization's objectives and priorities to staff and measure progress towards stated goals.
Responsibilities
  • Confirms coverage of claims by reviewing policies and documents submitted in support of claims
  • Direct and monitor assignments of new loss activity for construction bodily injury and construction defect claims
  • Review and approve correspondence and reports including coverage position letters and Large Loss Reports
  • Review and approve reserves and settlements in excess of the authority of the handling specialist
  • Make recommendations concerning reserve changes to Senior Director or Senior Management
  • Participate in review and discussion of large loss activity in the general liability book with interested stakeholders (Underwriting, Actuarial, Executive Management)
  • Ensure that team adheres to Fair Claims Practices regulations and internal performance objectives
  • Assess and evaluate individual specialist and team performance, provide feedback and develop training needs
  • Prepare and distribute reports by collecting and summarizing information
  • Assist in preparation of budgets, evaluation of expenses and assess resource needs
  • Foster and encourage strong relationships with internal stakeholders (Underwriting, Actuarial)
  • Promote and enhance strong relationships with customers and channel partners
  • Participate in special projects as requested
  • Travel to other claim offices, mediations, trials, and conferences as required

Education
  • Bachelor's degree or equivalent work experience
  • JD, advanced degree, or focused technical degree a plus

Certification
  • Must have or be eligible to receive claims adjuster license
  • Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) or
  • I-Lead or other Management Training

Qualifications
  • Minimum of 10 years of claims handling experience or equivalent combination of education and experience
  • Successful completion of 5 years as a Senior Claims Specialist or Executive Claims Specialist a plus
  • Excellent written and oral communication skills
  • Strong analytical and problem solving skills
  • Strong organization and time management skills
  • Ability to deliver outstanding customer service
  • Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
  • Ability to work in a team environment
  • Strong desire for continuous improvement
  • Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

#LI-Hybrid
#LI-SY
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Manager, Claims is $97,520 - $134,090 with 25% incentive.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
  • We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.

  • All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
  • All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

  • All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.
No agencies please.

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