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Consignment Associate Jobs in Welland, ON (NOW HIRING)

Vesuvius

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Customer Service Sales Coordinator

Welland, ON · On-site

CA$45K - CA$55K/yr

Consignment inventory reconciliation/invoicing * Follow up on orders with production, shipping, logistics and problem solving Qualifications & Experience: Associates Degree preferred Related ...

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Consignment Associate information

What are some common challenges faced by Consignment Associates and how can they be managed effectively?

Consignment Associates often encounter challenges such as managing fluctuating inventory levels, accurately assessing the value of incoming items, and maintaining clear communication with consignors. To manage these effectively, it's important to develop strong organizational skills, become familiar with pricing trends, and use inventory management systems. Building rapport with consignors and customers also helps ensure smooth transactions and repeat business. Regular training and staying updated on industry best practices can further support success in this role.

What are the key skills and qualifications needed to thrive as a Consignment Associate, and why are they important?

To thrive as a Consignment Associate, you need strong organizational abilities, attention to detail, and basic retail or inventory management experience, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and consignment platform tools is typically required. Excellent customer service, communication, and problem-solving skills help you build rapport with consignors and buyers alike. These skills ensure efficient processing, accurate inventory management, and positive client experiences, which are vital for success in consignment retail environments.

What is the difference between Consignment Associate vs Retail Sales Associate?

AspectConsignment AssociateRetail Sales Associate
Required CredentialsHigh school diploma; experience in sales or customer serviceHigh school diploma; sales or customer service experience often preferred
Work EnvironmentConsignment stores, boutiques, or specialty shopsDepartment stores, retail outlets, or malls
Employer & IndustryConsignment shops, secondhand stores, luxury boutiquesRetail chains, department stores, specialty retailers

Consignment Associates typically work in consignment shops or boutiques, focusing on managing inventory and assisting customers with consigned items. Retail Sales Associates work in broader retail environments, selling a variety of products. Both roles require customer service skills and similar credentials, but their work settings and product focus differ.

What are Consignment Associates?

Consignment Associates are professionals who work with consignment stores or businesses to manage the intake, pricing, display, and sale of consigned goods, which are items sold on behalf of their owners. They evaluate items for quality and authenticity, handle customer inquiries, and help ensure that both consignors and customers have a positive experience. Consignment Associates also track inventory, process sales transactions, and may assist with marketing or merchandising tasks. Their role is key to ensuring a smooth operation and maximizing sales for both the store and the consignors.
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Infographic showing various Consignment Associate job openings in Welland, ON as of July 2026, with employment types broken down into 1% As Needed, 53% Full Time, 44% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Customer Service Sales Coordinator

Customer Service Sales Coordinator

Vesuvius

Welland, ON • On-site

CA$45K - CA$55K/yr

Full-time

Posted 11 days ago

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Vesuvius rating

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

361st of 367 rated engineering

Job description

Vesuvius is a global leader in molten metal flow engineering and technology, primarily serving the global steel and foundry industries. We develop innovative solutions that enable our customers to increase their efficiency and productivity, enhance quality, improve safety and reduce their costs and their environmental impact. Our history spans more than 100 years, we are on six continents with more than 10,000 employees. We value diversity. Sustainability is at the heart of everything we do. We aim to deliver sustainable, profitable growth to provide our shareholders with a superior return on their investment, while providing our employees with a safe workplace where they are recognized, developed and properly rewarded.

Purpose:

Responds to incoming mail and telephone inquiries including order placement, product availability, shipments, pricing, expediting, invoicing, consignment and special projects.

Key Responsibilities

  1. Respond to customer inquiries (phone, email, fax) both internal and external
  2. Order entry and schedule changes
  3. Maintain forecast/schedule for long lead time
  4. Accurate Invoicing
  5. Shipping/Receiving
  6. Consignment inventory reconciliation/invoicing
  7. Follow up on orders with production, shipping, logistics and problem solving

Qualifications & Experience:

Associates Degree preferred

Related experience: Sales Support, Customer Service, Logistics, Scheduling, Inventory Management

Skills:

Active listening, Excellent communication, both written and verbal, Customer service, High attention to detail, Ability to work independently and in fast-pace environment with sense of urgency, Problem-solving, Organizational and follow-up skills, Prioritization skills, Data management, including sharing of information with the appropriate parties at the right time.

This position reports to a Sales Supervisor. The salary range for this position is $45,000 - $55,000 USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including experience, education and location.

Company Description

Vesuvius is a global leader in molten metal flow engineering and technology, primarily serving the global steel and foundry industries. We develop innovative solutions that enable our customers to increase their efficiency and productivity, enhance quality, improve safety and reduce their costs and their environmental impact. Our history spans more than 100 years, we are on six continents with more than 11,000 employees. We value diversity. Sustainability is at the heart of everything we do. We aim to deliver sustainable, profitable growth to provide our shareholders with a superior return on their investment, while providing our employees with a safe workplace where they are recognized, developed and properly rewarded.

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