The Disbursements Specialist is responsible for high volume processing of consignment for Canadian and frontier markets. The primary mandate for the Associate will be to ensure all consignments are ...
The Disbursements Specialist is responsible for high volume processing of consignment for Canadian and frontier markets. The primary mandate for the Associate will be to ensure all consignments are ...
Consignment Associate information
What are some common challenges faced by consignment associates and how can they be managed effectively?
What are the key skills and qualifications needed to thrive as a consignment associate?
What is the difference between Consignment Associate vs Retail Sales Associate?
| Aspect | Consignment Associate | Retail Sales Associate |
|---|---|---|
| Required Credentials | High school diploma; experience in sales or customer service | High school diploma; sales or customer service experience often preferred |
| Work Environment | Consignment stores, boutiques, or specialty shops | Department stores, retail outlets, or malls |
| Employer & Industry | Consignment shops, secondhand stores, luxury boutiques | Retail chains, department stores, specialty retailers |
Consignment Associates typically work in consignment shops or boutiques, focusing on managing inventory and assisting customers with consigned items. Retail Sales Associates work in broader retail environments, selling a variety of products. Both roles require customer service skills and similar credentials, but their work settings and product focus differ.
What is a consignment associate?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
Ritchie Bros. Auctioneers rating
7.5
Based on 26 frontline employees who took The Breakroom Quiz
4th of 17 rated auctioneers
Job description
The Disbursements Specialist is responsible for high volume processing of consignment for Canadian and frontier markets. The primary mandate for the Associate will be to ensure all consignments are paid on time and that appropriate remittance process and systems are adhered to.
RB Global (NYSE: RBA)
RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.
The company's marketplace brands include Ritchie Bros., the world's largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global's portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers' management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.
About the team - RBFS
Ritchie Bros. Financial Services is our dynamic, fast-paced and passionate equipment financing business unit. Outgoing, entrepreneurial, collaborative, fun, energetic, resilient, competitive, friendly, customer-focused - we like our coworkers and our adjectives. Our ultimate reward is successfully helping our coworkers achieve and develop within our organization.
A propos de l'equipe - SFRB
Services Financiers Ritchie Bros. est notre division dynamique et passionnee de financement d'equipements. Nous sommes proactifs, entreprenants, collaboratifs, enthousiastes, energiques, resilients, competitifs, amicaux et axes sur le client : nous apprecions nos collegues et les adjectifs qui nous caracterisent. Notre plus grande satisfaction est de contribuer a la reussite et au developpement de nos collaborateurs au sein de notre organisation.
C: Education & Experience:
2-3 years of experience working in an office environment.
Accounts Payable and/or Accounts Receivable experience is an asset.
Experience working with ERP systems.
Proficiency with Microsoft Excel and Word.
Excellent verbal and written communication skills in English.
Proven commitment to providing excellent customer service.
Excellent interpersonal skills and ability to build relationships.
Outstanding analytical and problem-solving skills.
Organized, detailed-oriented and able to multi-task in a fast-paced environment.
Excellent time management skills and the ability to always meet deadlines.
Self-motivated and able to work unsupervised.
Demonstrated experience working well as a member of a team.
A solid work ethic, without sacrificing your sense of humor or your ability to have fun on the job.
A: Key Responsibilities:
- Review, verify and process consignment files to create settlement statements and issue accurate payment for consignments in accordance with the company's contractual obligations.
- Able to apply purchase limits, ensure appropriate authorizations, etc. in accordance with corporate controls.
- Follow up and obtain clarification on any discrepancies or inaccuracies on invoices and settlement statements.
- Uses pre-set guidelines to code invoices to the general ledger.
- Investigate and resolve any unpaid or late payments.
- Process cheque runs, electronic funds transfers and wire payments to consignors, lien holders and suppliers in a timely manner.
- Reconcile settlement statements to the general ledger prior to mail-out and month end.
- Reconcile repair & hauling accounts to ensure recovery of funds.
- Balance commission in various ERP systems.
- Ensure coding on cost refunds/changes is correct.
- Prepare weekly Delayed and Outstanding Payment report and follow-up for explanations for the delays.
- Liaise with Search and Review departments to continually monitor files ready for settlement statements, post-sale changes and corrections such as price adjustments, deductions, and bill for deficiencies.
- Prepare Monthly working papers for assigned accounts using Excel and formatting with pivot tables to identify unreconciled items
B: General Responsibilities:
Responsible for seller and lienholder payments to be paid within contractual obligations.
Research and respond to consignor and supplier inquiries.
Responsible for maintaining the electronic funds transfer and wire information database.
Collects, verify and maintain accurate and complete information on applicable suppliers.
Assist with month end closing and reporting.
Performs other accounting administrative duties as required.
Flexibility and willingness to work varied hours and occasional overtime hours.
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About Ritchie Bros. Auctioneers
Sourced by ZipRecruiter
Industry
Machinery manufacturing
Company size
5,001 - 10,000 Employees
Headquarters location
Westchester, IL, US