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Connexus Customer Service Representative Jobs in Riverside, CA

Lancesoft

Customer Service Representative

Brea, CA · On-site

$20 - $22.50/hr

Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of ...

dbi

Customer Service Representative

Murrieta, CA

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

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All JobsConnexus Customer Service Representative JobsConnexus Customer Service Representative Jobs in Riverside, CA

Connexus Customer Service Representative information

See Riverside, CA salary details

$10

$19

$28

How much do connexus customer service representative jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for connexus customer service representative in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What does a Connexus Customer Service Representative do?

A Connexus Customer Service Representative assists customers with their inquiries, concerns, and technical issues related to Connexus products or services. They typically handle phone calls, emails, and chat messages, providing information, troubleshooting problems, and ensuring customer satisfaction. Representatives may also help with account management, billing questions, and guiding customers through Connexus systems. Their goal is to resolve issues efficiently while delivering a positive customer experience.

Is Connexus remote jobs legit?

Connexus Customer Service Representative positions are legitimate remote jobs that typically involve assisting customers via phone or online chat. Applicants should verify the job posting through official company channels and be cautious of scams by avoiding requests for upfront payments or personal financial information.

How much does Connexus pay per hour?

Connexus Customer Service Representatives typically earn around $12 to $15 per hour, depending on experience and location. The role often involves remote work, requiring good communication skills and familiarity with customer service tools.

What are some common challenges faced by Connexus Customer Service Representatives, and how are they typically addressed?

Connexus Customer Service Representatives often encounter challenges such as managing high call volumes, handling complex customer inquiries, and maintaining a positive attitude during difficult conversations. To address these, Connexus provides thorough training, access to a knowledge base, and ongoing support from supervisors and team leads. Representatives are encouraged to use active listening and problem-solving skills to resolve issues efficiently, and regular team meetings offer opportunities to share best practices and receive feedback. This collaborative environment helps employees develop resilience and continuously improve their service quality.

Does Connexus pay weekly?

Connexus Customer Service Representatives are typically paid on a biweekly basis, meaning every two weeks. This schedule is common for customer service roles and helps ensure consistent payroll processing. Employees should verify pay schedule details with HR or their manager for specific information.

What are the key skills and qualifications needed to thrive as a Connexus Customer Service Representative, and why are they important?

To thrive as a Connexus Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and Microsoft Office Suite is typically required. Patience, active listening, and a customer-focused attitude help you stand out in this role. These skills ensure accurate information delivery, efficient issue resolution, and positive customer experiences, which are vital for company reputation and client retention.

What is Connexus work from home?

Connexus Customer Service Representatives can work from home, typically as part of remote customer support roles. These positions often require good communication skills, a reliable internet connection, and the ability to use customer service software. Work hours and schedules may vary depending on the company's needs.

What is the difference between Connexus Customer Service Representative vs Connexus Customer Service Representative?

AspectConnexus Customer Service RepresentativeConnexus Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, office settings, remote optionsCall centers, office settings, remote options
Employer & Industry UsageUtility cooperative, customer support in energy sectorUtility cooperative, customer support in energy sector
Common Search & ComparisonCustomer service roles in energy/utilitiesCustomer service roles in energy/utilities

Both roles involve providing customer support within the energy or utility industry, requiring similar credentials and work environments. The primary difference lies in the specific job titles used by employers, but their responsibilities and qualifications are largely the same, making them interchangeable in most contexts.

What job categories do people searching Connexus Customer Service Representative jobs in Riverside, CA look for? The top searched job categories for Connexus Customer Service Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Connexus Customer Service Representative jobs? Cities near Riverside, CA with the most Connexus Customer Service Representative job openings:
Connexus Customer Service Representative jobs near you

Customer Service Representative

Advanced Medical Supply

Irvine, CA

$17.25 - $23.25/hr

Full-time

Re-posted 23 days ago

Job description

About the Customer Service Representative Position

As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, resolve complaints, and process orders and requests.

To succeed in this role, excellent communication skills are a must. You'll need to be a quick thinker who can keep your cool even in the face of stressful situations with customers. In your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy.

Customer Service Representative Responsibilities
  • Maintain a professional and friendly attitude towards customers at all times
  • Communicate with customers through various mediums, including in-person, phone, and web
  • Build relationships with customers to ensure their satisfaction
  • Provide prompt responses to customer inquiries and complaints, assisting to solve issues
  • Maintain records of customer interactions, including sales, comments, and complaints
  • Process orders and forms as needed
  • Keep up-to-date on company offerings to ensure clients get the best products
Customer Service Representative Requirements
  • [1+] years of Customer Service Representative experience
  • High school diploma
  • Proficient with computers and CRM software
  • Excellent communication skills
  • Superb customer service, time-management, and multitasking skills
  • Must be a team player
  • Must have flexible availability
Employment Type: FULL_TIME

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