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Connectwise Expert Jobs (NOW HIRING)

K2 Staffing

IT Engineer - Level III

Charleston, SC · On-site

Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise ... Solutions Expert) * CCNA or CCIE-Cisco certifications a real plus Our client offers challenging ...

K2 Staffing, LLC

IT Engineer - Level III

Charleston, SC · On-site

$75K - $85K/yr

Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise ... Solutions Expert) * CCNA or CCIE-Cisco certifications a real plus Our client offers challenging ...

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$51

$90

How much do connectwise expert jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for connectwise expert in the United States is $51.98, according to ZipRecruiter salary data. Most workers in this role earn between $42.07 and $57.69 per hour, depending on experience, location, and employer.

What is a ConnectWise Expert?

A ConnectWise Expert is a professional who specializes in implementing, configuring, and optimizing ConnectWise software solutions, primarily for IT service providers and managed service providers (MSPs). They possess in-depth knowledge of ConnectWise products such as Manage, Automate, and Sell, and assist organizations in streamlining business processes, improving service delivery, and maximizing the platform's capabilities. ConnectWise Experts often provide consulting, training, and ongoing support to help teams get the most value from their ConnectWise investment.

What jobs are good for visual thinkers?

Connectwise Experts often work in IT and technical support roles that require visual problem-solving skills, such as network diagramming, system configuration, and troubleshooting. Jobs like graphic design, user interface design, and data visualization also suit visual thinkers due to their reliance on spatial reasoning and visual communication. Proficiency with tools like diagrams, flowcharts, and visualization software enhances effectiveness in these roles.

How much does a customer operations analyst make at ConnectWise?

A Customer Operations Analyst at ConnectWise typically earns between $50,000 and $70,000 annually, depending on experience and location. The role often requires proficiency with customer management tools and strong communication skills.

What jobs pay 10,000 a month without a degree?

Connectwise experts typically earn less than $10,000 monthly without additional certifications or extensive experience. High-paying tech roles such as software developers, cybersecurity specialists, or cloud engineers can reach or exceed this income level, often requiring specialized skills, certifications, or experience rather than formal degrees.

What are some common challenges Connectwise Experts face when onboarding new clients, and how can they be addressed?

Connectwise Experts often encounter challenges such as integrating Connectwise with clients' existing systems, ensuring data accuracy during migration, and customizing workflows to match client needs. These issues can be managed by conducting comprehensive assessments of client environments, creating clear project plans, and maintaining open communication with stakeholders. Leveraging Connectwise documentation and best practices, as well as collaborating closely with internal IT and support teams, helps ensure a smooth onboarding process.

What are the key skills and qualifications needed to thrive as a ConnectWise Expert, and why are they important?

To thrive as a ConnectWise Expert, you need deep knowledge of IT service management, business process automation, and hands-on experience with ConnectWise platforms, often backed by relevant IT certifications. Familiarity with ConnectWise Manage, Automate, and other ConnectWise modules, as well as integrations with RMM/PSA tools, is highly valuable. Strong analytical thinking, communication, and problem-solving skills set top performers apart in this role. These skills enable experts to optimize workflows, ensure seamless platform adoption, and drive business efficiency for clients.

Is ConnectWise a good company to work for?

ConnectWise is a technology company that offers roles such as ConnectWise Expert, focusing on IT service management and automation tools. Employee experiences vary, but the company provides opportunities for technical skill development and certifications. As with any employer, individual satisfaction depends on job role, team, and work environment.
Infographic showing various Connectwise Expert job openings in the United States as of June 2026, with employment types broken down into 7% Locum Tenens, and 93% Part Time. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $108,113 per year, or $52 per hour.
IT Help Desk Support - Level II (MSP)

IT Help Desk Support - Level II (MSP)

K2 Staffing, LLC

Round Rock, TX • On-site

$73K - $82K/yr

Full-time

Posted 5 days ago

Be an early applicant

Job description

Summary
Our client is a leading IT Solutions Company located in Round Rock, TX and they are in need of an IT Help Desk Support Technician - Level 2 (w/ Managed Services Provider experience). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs.
Duties & Responsibilities
  • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
  • Deploying and managing Windows Servers and Active Directory
  • Designing and deploying Local Area Networks
  • Implementing and monitoring network security
  • Optimizing and maintaining network software and hardware
  • Building and deploying file servers and cloud computing solutions
  • Configuring and deploying VOIP solutions
  • Performing network infrastructure troubleshooting
  • Manage Microsoft Exchange Server
  • Telephone solutions
  • Monitors alert systems and take appropriate action as per guidelines.
  • Ability to use various messages in an event log to affect repairs.
  • Receive escalated service requests requiring an enhanced response.
  • New User On-boarding
Qualifications & Requirements
  • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • Three years of experience in a client-facing environment such as sales engineering
  • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
  • Possesses strong organizational and time-management skills
  • Experience writing proposals for and implementation of technical solutions to fulfill business needs
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player
  • Strong understanding of technology and business productivity systems
  • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya, Connectwise, or Ninja.
  • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
  • Sales training experience is a plus
  • Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
  • CompTIA Net+ and/or CompTIA Security+
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
  • CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.