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Connectwise Expert Jobs (NOW HIRING)

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North ... Provides expert technical training to clients and communicates customer feedback for future product ...

Account Manager

Woodstock, GA · On-site

$30K - $55K/yr

... in ConnectWise as they occur. · Understand processes in ConnectWise by completing assigned ... Expert knowledge with Microsoft Office. (Outlook, Excel, Power Point, and Word)

Account Manager

Woodstock, GA · On-site

$30K - $55K/yr

... in ConnectWise as they occur. · Understand processes in ConnectWise by completing assigned ... Expert knowledge with Microsoft Office. (Outlook, Excel, Power Point, and Word)

As a Sales Engineer at Work 365, you will be the technical expert and trusted advisor during the ... like ConnectWise or Autotask. Your deep understanding of billing, recurring revenue, and ...

Team Engineer

Orlando, FL · On-site

$60K - $75K/yr

We're looking for a technical expert who thrives in dynamic environments, values client ... Use ConnectWise to document work, manage time, and track project progress. What You Bring: * 5+ ...

Team Engineer

Orlando, FL · On-site

$60K - $75K/yr

We're looking for a technical expert who thrives in dynamic environments, values client ... Use ConnectWise to document work, manage time, and track project progress. What You Bring: * 5+ ...

Responsibilities : • Provide expert-level IT support for Microsoft's core business applications ... Use ConnectWise to document work, manage time, and track project progress. Qualifications

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Connectwise Expert information

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$10

$51

$90

How much do connectwise expert jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for connectwise expert in the United States is $51.98, according to ZipRecruiter salary data. Most workers in this role earn between $42.07 and $57.69 per hour, depending on experience, location, and employer.

What is a ConnectWise Expert?

A ConnectWise Expert is a professional who specializes in implementing, configuring, and optimizing ConnectWise software solutions, primarily for IT service providers and managed service providers (MSPs). They possess in-depth knowledge of ConnectWise products such as Manage, Automate, and Sell, and assist organizations in streamlining business processes, improving service delivery, and maximizing the platform's capabilities. ConnectWise Experts often provide consulting, training, and ongoing support to help teams get the most value from their ConnectWise investment.

What jobs are good for visual thinkers?

Connectwise Experts often work in IT and technical support roles that require visual problem-solving skills, such as network diagramming, system configuration, and troubleshooting. Jobs like graphic design, user interface design, and data visualization also suit visual thinkers due to their reliance on spatial reasoning and visual communication. Proficiency with tools like diagrams, flowcharts, and visualization software enhances effectiveness in these roles.

How much does a customer operations analyst make at ConnectWise?

A Customer Operations Analyst at ConnectWise typically earns between $50,000 and $70,000 annually, depending on experience and location. The role often requires proficiency with customer management tools and strong communication skills.

What jobs pay 10,000 a month without a degree?

Connectwise experts typically earn less than $10,000 monthly without additional certifications or extensive experience. High-paying tech roles such as software developers, cybersecurity specialists, or cloud engineers can reach or exceed this income level, often requiring specialized skills, certifications, or experience rather than formal degrees.

What are some common challenges Connectwise Experts face when onboarding new clients, and how can they be addressed?

Connectwise Experts often encounter challenges such as integrating Connectwise with clients' existing systems, ensuring data accuracy during migration, and customizing workflows to match client needs. These issues can be managed by conducting comprehensive assessments of client environments, creating clear project plans, and maintaining open communication with stakeholders. Leveraging Connectwise documentation and best practices, as well as collaborating closely with internal IT and support teams, helps ensure a smooth onboarding process.

What are the key skills and qualifications needed to thrive as a ConnectWise Expert, and why are they important?

To thrive as a ConnectWise Expert, you need deep knowledge of IT service management, business process automation, and hands-on experience with ConnectWise platforms, often backed by relevant IT certifications. Familiarity with ConnectWise Manage, Automate, and other ConnectWise modules, as well as integrations with RMM/PSA tools, is highly valuable. Strong analytical thinking, communication, and problem-solving skills set top performers apart in this role. These skills enable experts to optimize workflows, ensure seamless platform adoption, and drive business efficiency for clients.

Is ConnectWise a good company to work for?

ConnectWise is a technology company that offers roles such as ConnectWise Expert, focusing on IT service management and automation tools. Employee experiences vary, but the company provides opportunities for technical skill development and certifications. As with any employer, individual satisfaction depends on job role, team, and work environment.
Infographic showing various Connectwise Expert job openings in the United States as of June 2026, with employment types broken down into 7% Locum Tenens, and 93% Part Time. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $108,113 per year, or $52 per hour.
Product Marketing Manager, Security Products

Product Marketing Manager, Security Products

ConnectWise

Tampa, FL • On-site, Remote

$145K/yr

Full-time

Posted 6 days ago


ConnectWise rating

8.8

Company rating: 8.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

26th of 191 rated software companies


Job description

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers-and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
A Product Marketing Manager for Security Products at ConnectWise is an experienced PMM who drives product growth for business-to-business security solutions for IT Service Providers (MSPs and/or internal IT teams). This role focuses on developing, executing, and maintaining innovative, integrated go-to-market (GTM) strategies. It is responsible for messaging, positioning, and differentiation through content development and sales enablement while coordinating with other functions to drive demand for our solutions.
Essential Duties and Responsibilities:
  • Sets an example for other GTM function members in all phases of planning and execution
    • Is a subject matter expert on security products to other GTM function members
    • Ensures policies, practices, and procedures are understood and followed by team members, partners, customers, and stakeholders
    • Develops unified product positioning and messaging that differentiates our products in the market
    • Develops and communicates ideal customer profiles and value propositions of our products as well as the tools that support the selling process
    • Oversees security product launches and releases while coordinating the cross-functional execution
    • Monitors internal processes for efficiency and validity pre- and post- product launch
    • Serves as a resource for customer-facing release webinars, analyst research and briefings, and other market-centric engagements
    • Understands the market landscape and works with the competitive intelligence team to drive actionable insights about opportunities and threats in the market
    • Assists with communications, marketing campaigns and sales programs to drive demand for products
    • Develops and manages the positioning and messaging for product expansion strategies
    • Engages in continuous improvement of team processes

Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Strong background in marketing security products to businesses, enterprises, and government agencies
    • Exceptional customer service and indirect leadership skills
    • Willingness to work in a team environment while being self-driven
    • Strong organizational skills with ability to develop and execute GTM plans
    • Professional presence suitable for interaction in meetings, in-person, or via email, as well as at internal and external facing events
    • Excellent presentation and communication skills
    • Ability to effectively communicate with executive leadership and stakeholders
    • Strong verbal and written communication skills, blogging as well as collateral
    • Strong ability to create visuals, present ideas, and communicate with audiences across business and technical knowledge
    • Track record of successfully using AI tools and systems to determine best practices for content, understand the market landscape, shape and tune messaging
    • Ability to work in a fast-paced environment with multiple, shifting priorities

Educational/Vocational/Previous Experience Recommendations:
  • Bachelor's degree in related field or equivalent business experience
  • 4+ years of relevant experience (product marketing or heavily outbound product management)
  • Track record of driving successful security products into the SMB or Enterprise market

Working Conditions:
  • Onsite/Hybrid/Remote depending on location
  • 10-20% travel

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.