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Connection Jobs in Merrimack, NH (NOW HIRING)

At Connection, we help organizations solve everyday technology challenges by connecting people with the right hardware, software, cloud solutions, and support services. In this role, you'll be part ...

It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and ...

Freight Support Specialist

Merrimack, NH · Hybrid

$22.84 - $28.89/hr

At Connection, we help organizations solve everyday technology challenges by connecting people with the right hardware, software, cloud solutions, and support services. In this role, you'll be part ...

Principal AI Solutions Advisor

Concord, NH · On-site +1

$138K - $179K/yr

Visit us at www.connection.com/helix Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique--what drives us to innovate ...

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure ...

Principal AI Solutions Advisor

Concord, NH · On-site +1

$138K - $179K/yr

Visit us at www.connection.com/helix Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate ...

Freight Support Specialist

Merrimack, NH · Hybrid

$22.84 - $28.89/hr

At Connection, we help organizations solve everyday technology challenges by connecting people with the right hardware, software, cloud solutions, and support services. In this role, you'll be part ...

Visit us at www.connection.com/helix Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate ...

Product Data Editor

Merrimack, NH · On-site +1

$39K - $47K/yr

It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and ...

Showing results 41-60

Connection information

See Merrimack, NH salary details

$15.4K

$247.1K

$396.2K

How much do connection jobs pay per year?

As of Aug 19, 2026, the average yearly pay for connection in Merrimack, NH is $247,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $204,800.00 and $307,200.00 per year, depending on experience, location, and employer.

What is a connection?

Connection jobs typically refer to roles focused on building and maintaining relationships between people, organizations, or systems. These positions may involve networking, customer relations, community outreach, or managing communication channels. The primary goal is to facilitate effective collaboration and ensure smooth information flow. Connection jobs can exist in various industries, including technology, healthcare, education, and business. Responsibilities often include coordinating meetings, fostering partnerships, and enhancing engagement with stakeholders.

What are the key skills and qualifications needed to thrive as a connection specialist, and why are they important?

To thrive as a Connection Specialist, you need strong interpersonal communication skills, a background in customer service or networking, and often a relevant associate or bachelor’s degree. Familiarity with CRM software, telecommunication systems, and digital collaboration tools is typically required. Exceptional listening, empathy, and problem-solving abilities set top performers apart in this role. These skills are essential for building trust, resolving issues efficiently, and fostering positive relationships with clients or stakeholders.

What are some common challenges faced by professionals in connection management roles, and how can they be addressed?

Professionals in connection management roles often encounter challenges such as balancing multiple stakeholder expectations, maintaining clear and effective communication across departments, and adapting to rapidly changing priorities. To address these challenges, it's important to develop strong organizational skills, stay proactive in communication, and foster collaborative relationships within teams. Leveraging digital tools for project tracking and regularly seeking feedback can also help ensure smooth coordination and continuous improvement in the role.

What is the difference between Connection vs Network Technician?

AspectConnectionNetwork Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma; certifications such as CompTIA Network+ or Cisco CCNA
Work EnvironmentCustomer sites, retail stores, or service centers; hands-on installation and troubleshootingOffice or data centers; network setup, maintenance, and troubleshooting
Industry UsageTelecommunications, cable, internet service providersIT, telecommunications, enterprise networks
Common Search/ComparisonConnection vs Network Technician

Connections typically focus on installing and maintaining physical lines and services for customers, often requiring customer-facing skills. Network Technicians handle network infrastructure, configuration, and troubleshooting within organizations. While both roles involve network-related tasks, Connections are more service-oriented, whereas Network Technicians work on internal network systems.

What are popular job titles related to Connection jobs in Merrimack, NH?

For Connection jobs in Merrimack, NH, the most frequently searched job titles are:

Infographic showing various Connection job openings in Merrimack, NH as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $247,050 per year, or $118.8 per hour.

Freight Support Specialist

CONNECTION

Merrimack, NH

Full-time

Retirement, PTO

Re-posted 17 days ago


Job description

IntroductionAre you the type of person who plans 5 steps ahead—who can juggle multiple tasks and solve problems before others even see them? Find a career where your skills are in demand.

Overview

Why Join Connection?

At Connection, we help organizations solve everyday technology challenges by connecting people with the right hardware, software, cloud solutions, and support services. In this role, you’ll be part of a team that helps keep business moving by supporting customers, Sales, vendors, carriers, and internal partners.

You’ll join a collaborative workplace that values fresh thinking, diverse perspectives, and practical problem-solving. We offer supportive teammates, competitive compensation, comprehensive benefits, 401k plans, mental health and wellness resources, and generous paid time off, including Wellness and Volunteer Time Off days.

Job Summary

Help keep shipments moving by resolving freight issues, supporting delivery needs, coordinating with carriers, and partnering with internal teams to deliver a smooth customer experience. The Freight Support Specialist supports Sales, customers, vendors, carriers, distribution partners, and Finance by managing freight inquiries, delivery support, freight claims, billing reviews, and transportation issue resolution. This role is ideal for someone who is detail-oriented, customer-focused, and comfortable working across multiple systems in a fast-paced logistics environment.

Responsibilities

  • Serve as a primary point of contact for freight, delivery, carrier, and shipment-related inquiries.
  • Research and resolve delivery exceptions, missed deliveries, short shipments, address corrections, tracking updates, and proof of delivery requests.
  • Coordinate shipment reroutes, carrier pickups, freight quotes, routing guidance, and shipping solutions as needed.
  • File, manage, and follow up on freight claims for damaged, lost, or missed shipments.
  • Work with vendors, carriers, Sales, Customer Service, TIDC, and Finance to resolve service issues, billing discrepancies, accessorial charges, and cargo insurance needs.
  • Support freight audit, logistics, cross-training, and process improvement initiatives across LTL, FTL, and Parcel functions.

Requirements

The ideal candidate is organized, accurate, and comfortable communicating with internal and external partners while managing multiple priorities.

  • Proficiency with Microsoft Office, including Word, PowerPoint, and Excel.
  • Intermediate Excel skills, including VLOOKUP and pivot tables.
  • Ability to navigate multiple systems, web-based applications, and ERP platforms such as JD Edwards.
  • Knowledge of freight, logistics, or transportation concepts, including LTL, FTL, Parcel, routing, carrier processes, and geography.
  • Ability to audit, analyze, and resolve freight billing, invoicing, accessorial charges, and claim-related issues.
  • Strong attention to detail, organization, documentation, and follow-through.
  • Excellent written and verbal communication skills with a customer-focused approach.
  • Ability to build effective relationships with vendors, carriers, distribution contacts, Sales, Customer Service, Finance, and other internal partners.

 Important Information for our Candidates:

  • Applicants must be authorized to work for any employer in the U.S. Connection does not sponsor or take over sponsorship of employment visas at this time.
  • To protect candidates, Connection will never offer employment without a complete interview process and direct communication with a live representative.