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Connect Direct Jobs in Virginia (NOW HIRING)

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Connect Direct information

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$9

$39

$68

How much do connect direct jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for connect direct in Virginia is $39.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.23 and $57.98 per hour, depending on experience, location, and employer.

What is Connect Direct?

Connect Direct, also known as IBM Sterling Connect:Direct, is a managed file transfer (MFT) software solution used to securely and reliably transfer large volumes of data between different systems, platforms, or organizations. It is commonly used by enterprises to automate, schedule, and monitor file transfers, ensuring data integrity and security. Connect Direct supports multiple operating systems, provides encryption and authentication, and is widely used in industries like finance, retail, and healthcare for mission-critical data exchanges.

How does a Connect Direct specialist typically collaborate with other departments to ensure seamless client communication?

Connect Direct specialists often act as the bridge between clients and internal teams such as sales, customer support, and technical staff. They are responsible for quickly assessing client needs and routing inquiries or issues to the appropriate department. This requires strong communication and organizational skills, as well as the ability to coordinate with multiple stakeholders to resolve client concerns efficiently. Collaboration usually involves regular meetings, shared digital tools, and real-time updates to ensure that all parties are informed and aligned on client matters.

What are the key skills and qualifications needed to thrive as a Connect Direct agent, and why are they important?

To thrive as a Connect Direct Agent, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes bilingual proficiency are important technical qualifications. Excellent communication, patience, and active listening are essential soft skills for building rapport and resolving customer inquiries efficiently. These skills ensure high-quality customer interactions, drive client satisfaction, and support organizational goals in a fast-paced service environment.

What is the difference between Connect Direct vs Data Center Technician?

AspectConnect DirectData Center Technician
Required CredentialsNetworking certifications (e.g., Cisco CCNA), IT experienceIT certifications, hardware and network knowledge
Work EnvironmentData centers, network operation centersData centers, server rooms, technical support areas
Employer & Industry UsageIT companies, financial institutions, large enterprisesData centers, telecom companies, IT service providers
Common Search & ComparisonYesYes

Connect Direct professionals focus on managing and maintaining direct network connections and secure data transfers, often requiring networking certifications. Data Center Technicians handle hardware, servers, and infrastructure within data centers. While both roles work in data centers and require technical skills, Connect Direct specialists primarily manage network connections, whereas Data Center Technicians focus on hardware and physical infrastructure.

What are popular job titles related to Connect Direct jobs in Virginia?

For Connect Direct jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Connect Direct jobs in Virginia look for?

The top searched job categories for Connect Direct jobs in Virginia are:

Connect Direct jobs near you
Infographic showing various Connect Direct job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $81,485 per year, or $39.2 per hour.

Direct Support Professional (DSP) **Every Other Weekend Only**

MAXCARE HEALTH AND RESIDENTIAL SERV

Chesterfield, VA • On-site

$15 - $17/hr

Part-time

Medical, Dental, Vision

Re-posted 22 days ago

Job description

We are seeking Direct Support Professionals (DSPs) to join our team for part-time (every other weekend) and/or PRN positions. You will assist in the daily care of individuals with developmental disabilities who have complex medical needs.

Shifts Available:

  • 7a - 7p (Every other weekend)
  • 7p - 7a (Every other weekend)

PRN (as needed) shifts available as well.

Responsibilities:

  • Medication Administration
  • Assist clients with daily living activities
  • Communicate ongoing care results and updates to relevant parties
  • Collaborate with individuals being serviced and families for best care opportunities
  • Maintain a safe, healthy and comfortable living environment


Benefits:

  • Ideal DSP to Patient Ratio
  • Low-Stress Work Environment
  • Competitive Compensation
  • Health, Dental & Vision Insurance (Full-time)
  • Care Team approach that includes working with a Licensed Professional Nurse (LPN) to execute health and residential needs

​Qualifications:

  • Previous experience in personal/ clinical care or other related fields
  • Compassionate and caring demeanor
  • Ability to build rapport with clients
  • Excellent written and verbal communication skills
  • Medication Aide & CPR Certification preferred

Visit www.maxcarehrs.com to learn more about our services.

Company Description

MaxCare Health & Residential Services is a residential group home providing care to individuals with developmental disabilities who have complex medical needs. We have a great work environment and an experienced management team. We are looking to connect with caring and compassionate employees who are committed to our mission of maintaining a safe, happy and healthy living environment for the individuals we service.

Visit our website at www.maxcarehrs.com to learn more of how your services can continue to provide MaxCare!