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Connect Call Center Jobs (NOW HIRING)

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

Limitless East Marketing

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

... connect, ensuring measurable results for your brand. We are seeking a dedicated and customer ... As a Call Center Agent, you will be the first point of contact for our customers, providing ...

Alphabe Insight Inc

Call Center Agent

Baton Rouge, LA · On-site

$39K - $43K/yr

Company Description At Catch Vibe Voice, we connect people through clear, precise, and high-quality ... As a Call Center Agent, you will serve as the primary point of contact for our clients and ...

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How much do connect call center jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for connect call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Connect Call Center vs Customer Service Representative?

AspectConnect Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes training providedHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, office settings, remote optionsOffice or remote, customer-facing roles
Employer & Industry UsageCall centers, telecommunication companies, service providersRetail, banking, healthcare, and various service industries

The Connect Call Center and Customer Service Representative roles share similar credentials and work environments, often overlapping in customer interaction and communication skills. However, Connect Call Center roles typically focus on handling inbound or outbound calls within a call center setting, while Customer Service Representatives may also engage in face-to-face or online support. Both positions are essential in customer support industries, with the call center role emphasizing telecommunication skills and the representative role offering broader customer interaction opportunities.

What cities are hiring for Connect Call Center jobs?

Cities with the most Connect Call Center job openings:

What are popular job titles related to Connect Call Center jobs?

For Connect Call Center jobs, the most frequently searched job titles are:

Infographic showing various Connect Call Center job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Remote Call Center Agent

Farmington, UT • On-site, Remote

ACD Connect
Call Centers • 11 - 50 employees
Learn more about ACD Connectexternal

$10/hr

Part-time

Retirement

Re-posted 22 days ago

Job description

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate.
The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general information. You will be a member of the primary contact will be responsible for assisting callers in completing donations online and over the phone.
*This is a work from home position*
>>>>> Due to our current state contracts, we are unable to hire INTERNATIONALLY and in these states at this time: CT, CO, MA, DE, DC, NJ, NY, CA, OR, WV, MT, MN, AR, ID, WY, WA, AK, HI, PR
All applicants applying from these states or internationally unfortunately cannot be considered.
Job Duties
• Answer incoming calls and respond to customer's emails
• Maintain a friendly and professional tone on all calls and interactions with customers
• Management and resolve customer complaints
• Input customer donations in the computer system
• Identify and escalate issues to supervisors
• Provide client service information to customers
• Research required information using available resources
• Research, identify, and resolve customer complaints/issues using applicable software
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary
Skills and Requirements:
  • Bilingual Strongly Preferred
  • Excellent interpersonal skills and the ability to organize simultaneous tasks
  • Must be able to type a minimum of 30 WPM
  • Proven ability to work as a member of a team
  • Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)
  • Windows 10 or newer
  • 16GB of RAM on your PC
  • Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
  • Private work at home environment free from interruption and distraction
  • USB Headset

Compensation starts at $10.00/hour
Benefits offered are: Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued employment Cell phone and Internet Stipends paid monthly.

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