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Configuration Management Jobs in Ontario (NOW HIRING)

KPMG

Senior Manager GRC

Toronto, ON · On-site

GlideScript, Flow Designer, ACLs, CMDB, custom apps. * AuditBoard: Controls/testing, evidence, issues, reporting integrations. * Integrations with SIEM, vulnerability scanners (Qualys/Tenable), CMDB ...

goeasy

IT Service Delivery Analyst

Mississauga, ON · On-site

CA$82K - CA$88K/yr

Build and manage a Device42 CMDB with accurate discovery, data governance, and ITSM integration. * Take ownership of major incidents by coordinating resolution efforts, ensuring timely and effective ...

goeasy

IT Service Delivery Analyst

Mississauga, ON

Build and manage a Device42 CMDB with accurate discovery, data governance, and ITSM integration. * Take ownership of major incidents by coordinating resolution efforts, ensuring timely and effective ...

Thales

Key Areas of Responsibility The Marine Surveyor will report to the Engineering Services Manager and support the planning and execution of ship surveys, certification activities, and configuration ...

Scotiabank

Senior Manager, ITSM Audit

Toronto, ON · On-site

$100 - $130/hr

Own the integrated ITSM audit delivery portfolio, covering Incident, Problem, Change, CMDB, Release, and ITAM findings. * Manage issues from Management Action Plan (MAP) creation through evidence ...

Maarut

Maintain and support the network environment during Pilot phase of the project \n * Assist in configuration management automation initiative using Ansible and other tools \n * Configure Aruba Clear ...

SYSTRA

IT Technician - Level 2

Toronto, ON · On-site

CA$65K - CA$85K/yr

Workstation and asset management: prepare, deploy, and maintain managed workstations according to Group images/standards; install/configure approved software; maintain the inventory/CMDB and ...

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Showing results 41-60

All JobsConfiguration Management JobsConfiguration Management Jobs in Ontario

Configuration Management information

See Ontario salary details

$20

$36

$60

How much do configuration management jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for configuration management in Ontario is $36.11, according to ZipRecruiter salary data. Most workers in this role earn between $27.40 and $43.03 per hour, depending on experience, location, and employer.

What is configuration management?

Configuration management is a systematic process for establishing and maintaining consistency of a product’s performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. In IT and software development, it helps track and control changes in software, hardware, documents, and other critical assets. The goal is to ensure that the integrity and traceability of configurations are maintained over time, reducing errors and improving efficiency. This process is essential for organizations to deliver high-quality products and services reliably and repeatably.

What are the key skills and qualifications needed to thrive as a configuration management professional?

To thrive in Configuration Management, you need a solid understanding of configuration control processes, documentation standards, and typically a background in IT, engineering, or a related field. Familiarity with configuration management tools like Ansible, Puppet, or ServiceNow, as well as certifications such as ITIL or CMII, is often required. Attention to detail, strong organizational skills, and effective communication help professionals manage changes and maintain accurate records. These skills are crucial for ensuring system integrity, regulatory compliance, and minimizing risks related to configuration changes.

What are some common challenges faced in a configuration management role, and how can they be effectively addressed?

Configuration Management professionals often encounter challenges such as maintaining accurate records of system changes, ensuring version control integrity, and coordinating updates across multiple teams. To effectively address these challenges, it's important to implement robust documentation practices, utilize specialized configuration management tools, and foster clear communication channels between development, operations, and quality assurance teams. Regular audits and reviews also help ensure that configurations remain consistent and compliant with organizational standards.

What is the difference between Configuration Management vs System Administrator?

AspectConfiguration ManagementSystem Administrator
Primary FocusManaging and maintaining system configurations, version control, and automationManaging overall system operations, user accounts, and hardware/software issues
CertificationsITIL, DevOps tools, sometimes Cisco or Microsoft certificationsCompTIA Server+, Microsoft Certified Systems Administrator (MCSA)
Work EnvironmentDevOps teams, IT departments, automation toolsData centers, network operations centers, enterprise IT teams

Configuration Management and System Administrator roles overlap in managing IT systems but differ in scope. Configuration Management focuses on automating and controlling system configurations, while System Administrators handle day-to-day system operations and troubleshooting.

What are the most commonly searched types of Configuration Management jobs in Ontario?

The most popular types of Configuration Management jobs in Ontario are:

What cities in Ontario are hiring for Configuration Management jobs?

Cities in Ontario with the most Configuration Management job openings:

Configuration Management jobs near you
Infographic showing various Configuration Management job openings in Ontario as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 88% In-person, and 12% Hybrid job distribution, with an average salary of $75,104 per year, or $36.1 per hour.

Business System Analyst-ServiceNow

BMO Capital Markets

Toronto, ON • Hybrid

Full-time

Medical, Life, Retirement

Posted 15 days ago

Job description

Application Deadline:

08/23/2026

Address:

250 Yonge Street

Job Family Group:

Technology
Job Description

Investigates and identifies strategies to optimize business operations and services and inform business decisions. Defines business requirements to support technology solutions and operational processes within the ServiceNow platform through stakeholder engagement, business analysis, process documentation, and collaboration with technical teams.

  • Elicits, documents, and analyzes business requirements to ensure solutions and initiatives achieve expected business outcomes.

  • Serves as the primary Business Systems Analyst supporting the ServiceNow platform and associated enhancement backlog.

  • Facilitates requirements gathering sessions, stakeholder workshops, backlog reviews, and project meetings.

  • Partners closely with ServiceNow developers to ensure solutions align with business requirements and organizational objectives.

  • Translates business requirements into business requirement documents (BRDs), functional requirements, user stories, acceptance criteria, and process documentation.

  • Manages and maintains the ServiceNow development backlog, ensuring requests are prioritized, tracked, and progressed through the delivery lifecycle.

  • Coordinates with stakeholders to validate requirements, obtain approvals, and manage solution sign-offs.

  • Builds test cases and supports User Acceptance Testing (UAT) activities to validate business requirements and deployment readiness.

  • Supports quality assurance activities and provides deployment sign-off documentation for production implementations.

  • Creates and coordinates change requests required for production deployments and release activities.

  • Develops process flows, RACI matrices, workflow diagrams, and other project artifacts using tools such as Visio or Lucidchart.

  • Analyzes data and produces insights, reports, and recommendations to support decision making and process improvements.

  • Collaborates with teams responsible for Configuration Management Database (CMDB), Hardware Asset Management (HAM), Software Asset Management (SAM), Discovery, and Service Mapping initiatives.

  • Assists with reporting and dashboard development utilizing Excel, Power BI, and ServiceNow reporting capabilities.

  • Works independently and regularly handles non-routine situations while managing multiple priorities.

  • Broader work or accountabilities may be assigned as needed.

Qualifications

Typically 5-7 years of relevant experience and post-secondary education in Business, Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience

  • Foundational Level of Proficiency

  • Agile and Kanban delivery methodologies.

  • Data analysis and reporting.

  • Learning agility.

  • Microsoft Excel.

  • Process documentation and workflow mapping.

  • Intermediate Level of Proficiency

  • Stakeholder analysis and relationship management.

  • Process improvement and optimization.

  • Business process analysis.

  • Change management and release coordination.

  • ServiceNow platform knowledge and experience.

  • Application functional design.

  • Functional analysis.

  • User story development and backlog management.

  • Quality assurance, UAT coordination, and test planning.

  • CMDB, IT Asset Management (ITAM), Hardware Asset Management (HAM), and Software Asset Management (SAM) concepts.

  • Reporting and dashboard development.

  • Experience working with ServiceNow as a Business Systems Analyst is strongly preferred.

  • Experience supporting ServiceNow ITSM, ITOM, CMDB, Asset Management, Discovery, or Service Mapping initiatives is considered an asset.

  • Experience with Power BI, Visio, Lucidchart, or similar process-mapping and reporting tools is preferred.

  • Hybrid work model requiring attendance in the Toronto office three days per week

Salary:

$75,900.00 - $141,900.00

Pay Type:

Salaried

The above represents AIR MILES' pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents AIR MILES' expected target for the first year in this position.

AIR MILES' total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. AIR MILES also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

The AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly-owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.


As a member of the AIR MILES team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://bmo.wd3.myworkdayjobs.com/en-US/External-AIR-MILES.

AIR MILES is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: AIR MILES does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AIR MILES, directly or indirectly, will be considered AIR MILES property. AIR MILES will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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