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Configuration Management Jobs in Ontario (NOW HIRING)

As an Agent Configuration Specialist, you will configure and deliver AI agents and agent-enabled ... change-management practices. * Monitor deployed configurations, review user feedback and ...

The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge. Strong verbal and written communication skills are critical in this ...

The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge. Strong verbal and written communication skills are critical in this ...

The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge. Strong verbal and written communication skills are critical in this ...

The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge. Strong verbal and written communication skills are critical in this ...

Technology Service Now ITSM,ITAM/SAM/HAM, CMDB, integrations, automation, and custom application development. This role will be responsible for translating business requirements into scalable ...

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Configuration Management information

See Ontario salary details

$20

$36

$60

How much do configuration management jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for configuration management in Ontario is $36.11, according to ZipRecruiter salary data. Most workers in this role earn between $27.40 and $43.03 per hour, depending on experience, location, and employer.

What is configuration management?

Configuration management is a systematic process for establishing and maintaining consistency of a product’s performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. In IT and software development, it helps track and control changes in software, hardware, documents, and other critical assets. The goal is to ensure that the integrity and traceability of configurations are maintained over time, reducing errors and improving efficiency. This process is essential for organizations to deliver high-quality products and services reliably and repeatably.

What are the key skills and qualifications needed to thrive as a configuration management professional?

To thrive in Configuration Management, you need a solid understanding of configuration control processes, documentation standards, and typically a background in IT, engineering, or a related field. Familiarity with configuration management tools like Ansible, Puppet, or ServiceNow, as well as certifications such as ITIL or CMII, is often required. Attention to detail, strong organizational skills, and effective communication help professionals manage changes and maintain accurate records. These skills are crucial for ensuring system integrity, regulatory compliance, and minimizing risks related to configuration changes.

What are some common challenges faced in a configuration management role, and how can they be effectively addressed?

Configuration Management professionals often encounter challenges such as maintaining accurate records of system changes, ensuring version control integrity, and coordinating updates across multiple teams. To effectively address these challenges, it's important to implement robust documentation practices, utilize specialized configuration management tools, and foster clear communication channels between development, operations, and quality assurance teams. Regular audits and reviews also help ensure that configurations remain consistent and compliant with organizational standards.

What is the difference between Configuration Management vs System Administrator?

AspectConfiguration ManagementSystem Administrator
Primary FocusManaging and maintaining system configurations, version control, and automationManaging overall system operations, user accounts, and hardware/software issues
CertificationsITIL, DevOps tools, sometimes Cisco or Microsoft certificationsCompTIA Server+, Microsoft Certified Systems Administrator (MCSA)
Work EnvironmentDevOps teams, IT departments, automation toolsData centers, network operations centers, enterprise IT teams

Configuration Management and System Administrator roles overlap in managing IT systems but differ in scope. Configuration Management focuses on automating and controlling system configurations, while System Administrators handle day-to-day system operations and troubleshooting.

What are the most commonly searched types of Configuration Management jobs in Ontario?

The most popular types of Configuration Management jobs in Ontario are:

What cities in Ontario are hiring for Configuration Management jobs?

Cities in Ontario with the most Configuration Management job openings:

Infographic showing various Configuration Management job openings in Ontario as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 88% In-person, and 12% Hybrid job distribution, with an average salary of $75,104 per year, or $36.1 per hour.

ServiceNow Senior Developer - Security Clearance

Tech Talent International

Ottawa, ON • On-site

CA$90 - CA$100/hr

Full-time

Posted 4 days ago


Job description

Tech Talent International (TTI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to startups, small and mid-sized organizations in Canada/US. We are currently hiring a ServiceNow Senior Developer - Security Clearance for our consulting client, working on a long term contract with a Canadian Federal Government Entity

Role: ServiceNow Senior Developer - Security Clearance

Type: Federal Government Contract

Rate Range: $90-100/hr C2C (37.5 hrs /week)

Duration: 12 months

Location: Onsite, downtown Ottawa, ON, Canada

Special Note: An active Canadian security clearance is required


Role Overview 

The engagement is focused on establishing a strong CMDB foundation, including Discovery, Service Mapping, CSDM alignment, and CMDB governance, followed by the implementation of ServiceNow Security Operations capabilities such as Vulnerability Response and Incident Response.

OverviewOur client is seeking a highly skilled ServiceNow Senior Developer to support the implementation and enhancement of the ServiceNow CMDB and Security Operations capabilities. The successful candidate will be responsible for hands-on development, configuration, integration, scripting, testing, and platform optimization.This role requires extensive experience with ServiceNow development, Discovery, integrations, workflow automation, and CMDB configuration.

Key Responsibilities

Phase 1: CMDB Foundation (Primary Focus)

  • Configure and optimize ServiceNow Discovery schedules.
  • Install, configure, and maintain MID Servers.
  • Configure Discovery credentials and troubleshoot connectivity issues.
  • Develop and maintain Identification and Reconciliation Rules (IRE/IRR).
  • Configure CI class structures and CMDB relationships.
  • Build CMDB dashboards, reports, and health metrics.
  • Support business service mapping activities.
  • Develop and maintain demonstration environments and proof-of-concept solutions.
  • Perform code reviews, testing, and deployment activities.

Phase 2: Security Operations Enablement

  • Configure ServiceNow Security Operations components including Vulnerability Response and Incident Response.
  • Develop integrations with vulnerability management and security monitoring tools.
  • Configure automated workflows, routing rules, notifications, and assignment groups.
  • Implement SLA monitoring and escalation processes for security incidents.
  • Support security data ingestion, normalization, and workflow automation.

Required Qualifications

  • Minimum 5+ years of hands-on ServiceNow development experience.
  • Strong experience with:
    • JavaScript
    • Business Rules
    • Client Scripts
    • UI Actions
    • Script Includes
    • Flow Designer
    • IntegrationHub
  • Experience configuring and supporting:
    • ServiceNow Discovery
    • MID Servers
    • CMDB
    • Identification and Reconciliation Engine (IRE)
  • Experience developing REST and SOAP API integrations.
  • Familiarity with ServiceNow Security Operations and associated data models.
  • Experience performing unit testing, troubleshooting, and production support.

Preferred Qualifications

  • ServiceNow CSA certification.
  • ServiceNow CAD certification.
  • Experience working with CMDB and Discovery implementations.
  • Experience integrating vulnerability scanners, SIEM platforms, or cybersecurity tools.
  • Knowledge of CSDM principles and Service Mapping.
  • Experience working in enterprise-scale ServiceNow environments.

Key Deliverables

  • CMDB configurations and enhancements.
  • Discovery and MID Server implementation.
  • Dashboards, reports, and monitoring solutions.
  • Security Operations workflows and automations.
  • Third-party security tool integrations.
  • Technical documentation, testing results, and deployment packages.

Success Factors

  • Delivery of a healthy, accurate, and scalable CMDB.
  • Successful integration of security tooling with ServiceNow.
  • High-quality, maintainable code aligned with platform best practices.
  • Strong collaboration with architects, stakeholders, and operational teams.
  • Commitment to utilizing OOTB functionality wherever possible to maintain platform upgradability.