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Configuration Management Jobs in Delaware (NOW HIRING)

NR Consulting

Salesforce Lead Developer

Wilmington, DE · On-site

$53.75 - $71.25/hr

... configuration management, coding standards, and version control policies. • Investigate defects, present solutions with accurate estimates of work effort and implement the solution on time and on ...

CSS Tec

AWS Network Engineer

Newark, DE · On-site

$40 - $45/hr

Guide infrastructure improvement efforts through automation, monitoring enhancements, configuration management practices, and collaboration with stakeholders on implementation strategies.

Xforia, Inc.

Java AWS/ Terraform Developer

Wilmington, DE · On-site

$49.50 - $64/hr

... Configuration Management Chef Ansible We advocate cloud platform security and hence you should have experience familiarity with Cloud Network security Secure SDLC practices Data security ...

ECCLESIASTES INC

Software Engineer

Newark, DE · On-site

Automate provisioning, configuration and management of server infrastructure using a configuration management tool. Write test cases to validate individual and unit components to ensure functional ...

Mary Dickson

POSITION TITLE Software Developer

Newark, DE · On-site

$70 - $110/hr

Automate provisioning, configuration, and management of server infrastructure using a configuration management tool. * Write test cases to validate individual and unit components to ensure functional ...

Noblis

Design Engineer

Wilmington, DE · On-site

$65K - $101K/yr

You will independently manage configuration baselines, produce installation drawings, maintain tracking databases, coordinate across multiple engineering teams and government stakeholders, and ...

New

ECCLESIASTES INC

Sr. Azure Integration Lead

Newark, DE · On-site

Configuration Management: Azure Dev/Ops, Clear Case, Rational SC * Database: Relational database, SQL, Stored Procedures and Functions * Familiar with Dev/Ops [Azure, CI/CD, Code Repo's, GitRepo ...

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All JobsConfiguration Management JobsConfiguration Management Jobs in Delaware

Configuration Management information

See Delaware salary details

$37.5K

$96K

$144.6K

How much do configuration management jobs pay per year?

As of Aug 29, 2026, the average yearly pay for configuration management in Delaware is $96,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,100.00 and $112,100.00 per year, depending on experience, location, and employer.

What is configuration management?

Configuration management is a systematic process for establishing and maintaining consistency of a product’s performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. In IT and software development, it helps track and control changes in software, hardware, documents, and other critical assets. The goal is to ensure that the integrity and traceability of configurations are maintained over time, reducing errors and improving efficiency. This process is essential for organizations to deliver high-quality products and services reliably and repeatably.

What are the key skills and qualifications needed to thrive as a configuration management professional?

To thrive in Configuration Management, you need a solid understanding of configuration control processes, documentation standards, and typically a background in IT, engineering, or a related field. Familiarity with configuration management tools like Ansible, Puppet, or ServiceNow, as well as certifications such as ITIL or CMII, is often required. Attention to detail, strong organizational skills, and effective communication help professionals manage changes and maintain accurate records. These skills are crucial for ensuring system integrity, regulatory compliance, and minimizing risks related to configuration changes.

What are some common challenges faced in a configuration management role, and how can they be effectively addressed?

Configuration Management professionals often encounter challenges such as maintaining accurate records of system changes, ensuring version control integrity, and coordinating updates across multiple teams. To effectively address these challenges, it's important to implement robust documentation practices, utilize specialized configuration management tools, and foster clear communication channels between development, operations, and quality assurance teams. Regular audits and reviews also help ensure that configurations remain consistent and compliant with organizational standards.

What is the difference between Configuration Management vs System Administrator?

AspectConfiguration ManagementSystem Administrator
Primary FocusManaging and maintaining system configurations, version control, and automationManaging overall system operations, user accounts, and hardware/software issues
CertificationsITIL, DevOps tools, sometimes Cisco or Microsoft certificationsCompTIA Server+, Microsoft Certified Systems Administrator (MCSA)
Work EnvironmentDevOps teams, IT departments, automation toolsData centers, network operations centers, enterprise IT teams

Configuration Management and System Administrator roles overlap in managing IT systems but differ in scope. Configuration Management focuses on automating and controlling system configurations, while System Administrators handle day-to-day system operations and troubleshooting.

What are the most commonly searched types of Configuration Management jobs in Delaware?

The most popular types of Configuration Management jobs in Delaware are:

Configuration Management jobs near you
Infographic showing various Configuration Management job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $96,018 per year, or $46.2 per hour.

ServiceNow ITOM Lead

Wilmington, DE • On-site

Corporation Service Company
1 - 5K employees

8.3

Company rating: 8.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

80th of 499 rated business services

People enjoy working here

Good employer

Recommended by parents

Learn more about Corporation Service Companyexternal

Full-time

PTO

Re-posted 9 days ago

Job description


ServiceNow ITOM Lead
Wilmington, DE
Monday - Friday 8:00 - 5:00
Remote
We are looking for a seasoned ServiceNow ITOM practitioner who brings deep technical expertise and the leadership acumen to drive our ITOM strategy forward. You will own the full ITOM domain Discovery, CMDB, CSDM, Service Mapping, Event Management, and Operational Intelligence while mentoring a team of developers and administrators distributed geographically, partnering with business stakeholders, and delivering measurable value across the organization.
Some of the things you will be doing:
  • Strategic Planning: Develop and execute the ITOM strategic roadmap, aligning Discovery, CMDB, Service Mapping, Event Management, Operational Intelligence, and Orchestration with IT and business objectives.
  • Solution Architecture: Architect and deliver robust, scalable, and secure ITOM solutions; review and approve all ITOM design decisions made by the team.
  • CSDM/CMDB Ownership & Health: Lead CMDB design, governance, and ongoing health including CSDM adherence, normalization rules, data integrity, and reconciliation. Own the authoritative source of truth for IT infrastructure and services.
  • Pattern & Probe Development: Develop and maintain custom Discovery patterns, probes, sensors, and Service Mapping rules; provide hands-on guidance and quality review for the team.
  • Event Management & AIOps: Oversee Event Management and Operational Intelligence configurations; drive correlation rules, alert noise reduction, and actionable insight delivery to operations teams.
  • Code Quality & Governance: Define and enforce coding standards, peer-review processes, and governance policies for all ITOM development, scripting, and configuration.
  • Project Oversight: Manage the full ITOM project lifecycle - from requirements and design through deployment, UAT, and post-implementation support - delivering on time and on budget.
  • Stakeholder Engagement: Translate stakeholder requirements into durable ServiceNow solutions; act as the primary ITOM liaison for infrastructure, operations, security, and business teams.
  • Reporting & Analytics: Build and maintain KPI dashboards, operational reporting, and executive-ready analytics that surface trends, risks, and ROI across the ITOM estate.
  • ROI & Value Management: Articulate ITOM value, manage to defined ROI milestones, and communicate successes, risks, and opportunities to senior leadership.
  • Continuous Improvement: Stay current with ServiceNow ITOM roadmap releases, platform updates, and industry trends; champion adoption of features that deliver measurable value.
  • People Leadership: Lead, mentor, and develop a team of ITOM developers and administrators; support resourcing, performance management, and professional growth.

What technical skills, experience and qualifications do you need?
  • Bachelor's degree in computer science, Information Systems, or a related technical field (required).
  • Master's degree or MBA (preferred).
  • 10+ years of IT infrastructure, operations, or platform engineering experience.
  • 7+ years of hands-on ServiceNow experience, with at least 4 years focused on ITOM (Discovery, CMDB, Service Mapping, Event Management, Operational Intelligence, and/or Orchestration).
  • 3+ years in a technical lead, architect, or team lead capacity on ServiceNow implementations.
  • Demonstrated experience architecting and delivering enterprise-grade ITOM solutions in complex, multi-cloud or hybrid environments.
  • Proven track record managing ServiceNow platform upgrades, instance strategy, and cross-module governance.
  • Deep expertise in ServiceNow ITOM: Discovery (agentless and MID Server-based), CMDB/CSDM, Service Mapping, Event Management, Operational Intelligence, and Orchestration.
  • Strong proficiency in ServiceNow scripting: JavaScript (client/server), Business Rules, Script Includes, REST/SOAP integrations, Flow Designer, and IntegrationHub.
  • Experience with ITSM modules (Incident, Problem, Change, CMDB) and working knowledge of adjacent modules: SPM, SAM/HAM.
  • Familiarity with ServiceNow DevOps / CI-CD practices: ATF, deployment pipelines, branching strategies, and instance cloning.
  • Knowledge of cloud platforms (AWS, Azure, GCP) and infrastructure-as-code tools relevant to ITOM discovery and mapping.
  • Proficiency with ITIL v4 principles; hands-on ITSM process design experience preferred.

Preferred Qualifications:
  • ServiceNow Certified Implementation Specialist - ITOM (CIS-ITOM) - strongly preferred.
  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Application Developer (CAD) or additional CIS certifications (ITSM, SecOps, HR, SPM).
  • ITIL v4 Foundation or higher.
  • Experience in a Managed Service Provider (MSP) environment or managing vendor / offshore delivery teams.
  • Familiarity with financial services, insurance, or regulated-industry IT compliance requirements.
  • Experience presenting platform strategy to C-suite or board-level audiences.

#CSC #CSCCareers #LI-HL1
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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