ZipRecruiter

Log In

1

Configuration Management Manager Jobs in Delaware

CEI

ServiceNow CMDB & Discovery SME

Wilmington, DE · On-site

ServiceNow CMDB Subject Matter Expert (SME)Job at a Glance * Title: ServiceNow CMDB & Discovery SME * Location: Wilmington, DE, Irving, TX, Scottsdale, AZ or Urbandale, IA (onsite 4 days per week)

Elite WorkForce Inc

Programmer 3 at DE

Dover, DE · On-site

Utilize various tools for design, debugging, and configuration management. * Provide production support and maintain existing applications. Technical Skills Required: * Proficiency in programming ...

Keylent Inc

Sr. Software Engineer

Wilmington, DE

Change, Problem, Incident and Configuration Management. * Asset Management to keep a track of the inventory on day to day basis. Monthly reports. * Coordinate with other technical/non technical teams ...

Keylent Inc

Sr. Software Engineer

Middletown, DE

$115K - $152K/yr

Maintain and adhere to source code, configuration management, release management and software development best practices. Develop training materials and provide end user or IT technician training on ...

ECCLESIASTES INC

Software Engineer

Newark, DE · On-site

Automate provisioning, configuration and management of server infrastructure using a configuration management tool. Write test cases to validate individual and unit components to ensure functional ...

Project Assistants

PMO Project Manager

Newark, DE · Hybrid

... team configuration, and recruitment appropriate to deliver the agreed-upon PMO mission as reflected in the charter. • Leads the identification and implementation of project management methods ...

next page

Showing results 1-20

All JobsConfiguration Management JobsConfiguration Management Manager JobsConfiguration Management Manager Jobs in Delaware

Configuration Management Manager information

What does a Configuration Management Manager do?

A Configuration Management Manager oversees the processes and tools used to track and control changes in software, hardware, documentation, and other key assets throughout a project's lifecycle. They ensure that all systems remain consistent, reliable, and well-documented by implementing configuration management policies and procedures. Their responsibilities often include managing configuration databases, leading audits, and coordinating with different teams to maintain the integrity of products or systems. This role is critical in industries like IT, engineering, and manufacturing, where maintaining accurate records and version control is essential for quality and compliance.

What are some common challenges Configuration Management Managers face when implementing new processes across teams?

Configuration Management Managers often encounter challenges such as resistance to change from team members, ensuring consistent adoption of new tools, and maintaining accurate records across multiple departments. They must coordinate closely with engineering, IT, and quality assurance teams to standardize processes while accommodating unique project needs. Effective communication, training programs, and regular audits are essential to overcoming these hurdles and ensuring smooth integration of new configuration management practices.

What are the key skills and qualifications needed to thrive as a Configuration Management Manager, and why are they important?

To thrive as a Configuration Management Manager, you need expertise in configuration management processes, change control, and a relevant technical or engineering background, often supported by a bachelor’s degree or industry certifications like ITIL or CMII. Familiarity with configuration management tools such as ServiceNow, Jira, or IBM Rational, and experience with standards like ISO 9001 or CMMI, are typically required. Strong leadership, organizational skills, and attention to detail, alongside effective communication, make someone stand out in this role. These skills are crucial for ensuring system integrity, minimizing errors, and supporting efficient project delivery in complex technical environments.

What is the difference between Configuration Management Manager vs Configuration Analyst?

AspectConfiguration Management ManagerConfiguration Analyst
CredentialsTypically requires a bachelor's degree in IT, Computer Science, or related field; certifications like CMII or ITIL are commonUsually holds a bachelor's degree in IT, Computer Science, or related area; certifications like ITIL or CompTIA are beneficial
Work EnvironmentLeads teams in managing configuration processes across projects; often in managerial or supervisory rolesPerforms detailed analysis and documentation of configurations; often in a technical or support role
Industry UsageCommonly employed in IT, aerospace, defense, and manufacturing sectorsUsed in similar industries for supporting configuration control and documentation

The Configuration Management Manager oversees the entire configuration management process, leading teams and ensuring compliance, while the Configuration Analyst focuses on detailed analysis and documentation of configurations. Both roles require similar credentials and are vital in maintaining system integrity within technical industries.

What are the most commonly searched types of Configuration Management jobs in Delaware? The most popular types of Configuration Management jobs in Delaware are:
Configuration Management Manager jobs near you
ServiceNow CMDB & Discovery SME

ServiceNow CMDB & Discovery SME

Computer Enterprises, Inc.

Bellefonte, DE • On-site

Other

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

ServiceNow CMDB Subject Matter Expert (SME)Job at a Glance
  • Title: ServiceNow CMDB & Discovery SME
  • Location: Wilmington, DE, Irving, TX, Scottsdale, AZ or Urbandale, IA (onsite 4 days per week)
  • Contract: W2 only, 6+ month contract with potential for extension or conversion to full time with the client.
  • Pay: $ 75-80/hour + optional medical, dental, vision, 401(k) match
Overview

We are seeking an experienced ServiceNow CMDB & Discovery Subject Matter Expert (SME) to design, implement, and maintain a robust CMDB and Discovery framework. The ideal candidate will ensure data accuracy, governance, and effective integration with ITSM and other enterprise systems.

Key Responsibilities
  • Lead design, implementation, and optimization of CMDB and Service Mapping in ServiceNow
  • Configure and manage Discovery (horizontal & cloud) and MID Servers
  • Ensure CMDB data accuracy, completeness, and compliance with governance standards
  • Define and maintain CI class models, relationships, and taxonomy
  • Troubleshoot Discovery issues (credentials, patterns, probes, sensors)
  • Collaborate with infrastructure, cloud, and application teams for CI onboarding
  • Implement Service Mapping and dependency views for business services
  • Establish and monitor CMDB health dashboards and KPIs (completeness, correctness, compliance)
  • Support integrations with tools like SCCM, AWS, Intune, Azure, Tanium etc.
  • Drive CMDB governance, audits, and best practices
Required Skills
  • 6+ years of ServiceNow experience with strong focus on CMDB & Discovery
  • Hands-on experience with: ServiceNow Discovery, Service Mapping, MID Server setup
  • CI class modeling and relationship design
  • Strong understanding of IT infrastructure (servers, network, cloud)
  • Experience in troubleshooting Discovery patterns and credentials
  • Knowledge of ITIL processes and CMDB lifecycle management
  • Familiarity with integrations (REST/SOAP APIs, data sources)
Required Education

No Education Requirements

Preferred Skills
  • ServiceNow certifications (CSA, CIS–Discovery or CIS–Service Mapping)
  • Experience with cloud discovery (AWS/Azure/GCP)
  • Exposure to ITOM modules and Event Management
  • Strong analytical & problem-solving skills
  • Stakeholder management and communication
  • Attention to data quality and governance
  • Ability to work in a fast-paced environment
Why Should I Apply?

This role offers the opportunity to lead critical ITSM initiatives within a dynamic environment, utilizing your ServiceNow expertise to shape enterprise infrastructure. Join us to make a significant impact on our client’s IT operations.

About CEI:

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers'' workforce and project requirements.

#ZR
#INDGEN

Apply