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Configuration Management Manager Jobs in Utah (NOW HIRING)

KIHOMAC

Data Management Analyst

Layton, UT · On-site

Provide support to Project Manager, Contracting, or senior-level Engineering personnel in the areas of: project scheduling, configuration management, finance and accounting, contracting, limited data ...

KIHOMAC

Data Management Analyst

Layton, UT · On-site

Provide support to Project Manager, Contracting, or senior-level Engineering personnel in the areas of: project scheduling, configuration management, finance and accounting, contracting, limited data ...

KIHOMAC

Data Management Analyst

Layton, UT · On-site

Provide support to Project Manager, Contracting, or senior-level Engineering personnel in the areas of: project scheduling, configuration management, finance and accounting, contracting, limited data ...

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Configuration Management Manager information

What does a configuration management manager do?

A Configuration Management Manager oversees the processes and tools used to track and control changes in software, hardware, documentation, and other key assets throughout a project's lifecycle. They ensure that all systems remain consistent, reliable, and well-documented by implementing configuration management policies and procedures. Their responsibilities often include managing configuration databases, leading audits, and coordinating with different teams to maintain the integrity of products or systems. This role is critical in industries like IT, engineering, and manufacturing, where maintaining accurate records and version control is essential for quality and compliance.

What are the key skills and qualifications needed to thrive as a configuration management manager, and why are they important?

To thrive as a Configuration Management Manager, you need expertise in configuration management processes, change control, and a relevant technical or engineering background, often supported by a bachelor’s degree or industry certifications like ITIL or CMII. Familiarity with configuration management tools such as ServiceNow, Jira, or IBM Rational, and experience with standards like ISO 9001 or CMMI, are typically required. Strong leadership, organizational skills, and attention to detail, alongside effective communication, make someone stand out in this role. These skills are crucial for ensuring system integrity, minimizing errors, and supporting efficient project delivery in complex technical environments.

What are some common challenges configuration management managers face when implementing new processes across teams?

Configuration Management Managers often encounter challenges such as resistance to change from team members, ensuring consistent adoption of new tools, and maintaining accurate records across multiple departments. They must coordinate closely with engineering, IT, and quality assurance teams to standardize processes while accommodating unique project needs. Effective communication, training programs, and regular audits are essential to overcoming these hurdles and ensuring smooth integration of new configuration management practices.

What is the difference between Configuration Management Manager vs Configuration Analyst?

AspectConfiguration Management ManagerConfiguration Analyst
CredentialsTypically requires a bachelor's degree in IT, Computer Science, or related field; certifications like CMII or ITIL are commonUsually holds a bachelor's degree in IT, Computer Science, or related area; certifications like ITIL or CompTIA are beneficial
Work EnvironmentLeads teams in managing configuration processes across projects; often in managerial or supervisory rolesPerforms detailed analysis and documentation of configurations; often in a technical or support role
Industry UsageCommonly employed in IT, aerospace, defense, and manufacturing sectorsUsed in similar industries for supporting configuration control and documentation

The Configuration Management Manager oversees the entire configuration management process, leading teams and ensuring compliance, while the Configuration Analyst focuses on detailed analysis and documentation of configurations. Both roles require similar credentials and are vital in maintaining system integrity within technical industries.

What is a Configuration Management Manager's salary?

The salary for a Configuration Management Manager typically ranges from $90,000 to $140,000 annually, depending on experience, industry, and location. They often require knowledge of tools like CMDBs and configuration management processes, with certifications such as ITIL or PMP enhancing earning potential.

What are the most commonly searched types of Configuration Management jobs in Utah?

The most popular types of Configuration Management jobs in Utah are:

Configuration Management Manager jobs near you
Infographic showing various Configuration Management Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Manager, IT Service Management

NIGHTINGALE EDUCATION LLC SOLE MB

Salt Lake City, UT • On-site

Full-time

Re-posted 3 days ago

Job description

The Manager, IT Service Management position is responsible for the design and maintenance of Nightingale’s IT and non-technical support services, shaping how we provide services while ensuring they provide value to those receiving and providing these services.  This position will supervise the administrator of our FreshService ITSM platform and will be responsible for the health and quality of Nightingale’s support services for internal collaborators and Nightingale’s learners.  The ITSM team will be involved with cohesive intake and development of newly requested services, proper maintenance of existing services within the platform to ensure their quality and availability, and deprecation of services that are no longer required of the platform.   

As part of the IT team, this position will be key in shaping and auditing our Configuration Management Database (CMDB).  Part of maintaining an accurate CMDB will include running regular hardware and software inventories and collaborating with IT leadership and support teams to identify risks and waste within these areas.

This role has the following responsibilities: 

  • Supervise the ITSM Platform Administrator, ensuring effective team dynamics across all of IT and with other collaborative teams working within the ITSM Platform 

  • Develop and refine policies and procedures with leadership teams to ensure cohesive experiences for consumers of Nightingale’s services 

  • Ethically and responsibly Integrate IT Service Management best practices with new capabilities available with AI tools 

  • Develop and maintain Configuration Management Database (CMDB) via FreshService ITSM platform 

  • Collaborate with leadership and support teams to ensure their services are effective, highlight areas where services are successful and where improvement is necessary. 

  • Thoroughly document work in ITSM tools to maintain transparency and provide necessary context for future research 

  • Manage effective relationships with 3rd party vendors 

  • Work with IT Asset Management and Procurement teams to maintain hardware and software contracts via the CMDB to ensure both Nightingale and 3rd party vendors are in good standing 

  • Collaborate closely with IT Security team to identify and remediate risks to the IT environment 

  • Aid in security audits and security events 

  • Provide feedback on IT systems and processes to ensure Nightingale systems are serving its Collaborators effectively and providing value to the organization 

  • Codify standards and processes via documentation in the ITSM platform 

  • Collaborate with IT leadership to develop new policies and processes as risks and needs are identified   

  • Contribute to project work as necessary, ensuring that this work is balanced with conventional tasks. 

  • Associates degree in technology related subject or 2-4 years of equivalent ITSM work experience 

  • Experience developing and maintaining a CMDB 

  • ITIL certification required (ITIL v3 or v4 preferred) 

  • Related IT certifications are desirable 

  • Lead and develop skills of ITSM team, measured by feedback from support team and leadership  

  • Build and maintain a healthy CMDB with high level of accuracy 

  • Mitigate waste cost to the organization via process improvement and risk management practices 

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