ZipRecruiter

Log In

1

Configuration Management Manager Jobs in Iowa (NOW HIRING)

Pwc

Cloud Deployment Architect- Manager

Des Moines, IA · On-site

$99K - $232K/yr

... configuration management skills using Chef, Puppet, Terraform, or CloudFormation - Providing extensive software development knowledge with respect to cloud architecture, design patterns, and ...

Constellation Energy

Cycle Manager

Le Claire, IA

$145K - $162K/yr

... configuration Technical Specifications, Maintenance Rule, Probabilistic Safety Analysis, personnel and CEC safety, material condition, resource management, regulatory compliance, to safely optimize ...

next page

Showing results 1-20

All JobsConfiguration Management JobsConfiguration Management Manager JobsConfiguration Management Manager Jobs in Iowa

Configuration Management Manager information

What does a Configuration Management Manager do?

A Configuration Management Manager oversees the processes and tools used to track and control changes in software, hardware, documentation, and other key assets throughout a project's lifecycle. They ensure that all systems remain consistent, reliable, and well-documented by implementing configuration management policies and procedures. Their responsibilities often include managing configuration databases, leading audits, and coordinating with different teams to maintain the integrity of products or systems. This role is critical in industries like IT, engineering, and manufacturing, where maintaining accurate records and version control is essential for quality and compliance.

What are some common challenges Configuration Management Managers face when implementing new processes across teams?

Configuration Management Managers often encounter challenges such as resistance to change from team members, ensuring consistent adoption of new tools, and maintaining accurate records across multiple departments. They must coordinate closely with engineering, IT, and quality assurance teams to standardize processes while accommodating unique project needs. Effective communication, training programs, and regular audits are essential to overcoming these hurdles and ensuring smooth integration of new configuration management practices.

What are the key skills and qualifications needed to thrive as a Configuration Management Manager, and why are they important?

To thrive as a Configuration Management Manager, you need expertise in configuration management processes, change control, and a relevant technical or engineering background, often supported by a bachelor’s degree or industry certifications like ITIL or CMII. Familiarity with configuration management tools such as ServiceNow, Jira, or IBM Rational, and experience with standards like ISO 9001 or CMMI, are typically required. Strong leadership, organizational skills, and attention to detail, alongside effective communication, make someone stand out in this role. These skills are crucial for ensuring system integrity, minimizing errors, and supporting efficient project delivery in complex technical environments.

What is the difference between Configuration Management Manager vs Configuration Analyst?

AspectConfiguration Management ManagerConfiguration Analyst
CredentialsTypically requires a bachelor's degree in IT, Computer Science, or related field; certifications like CMII or ITIL are commonUsually holds a bachelor's degree in IT, Computer Science, or related area; certifications like ITIL or CompTIA are beneficial
Work EnvironmentLeads teams in managing configuration processes across projects; often in managerial or supervisory rolesPerforms detailed analysis and documentation of configurations; often in a technical or support role
Industry UsageCommonly employed in IT, aerospace, defense, and manufacturing sectorsUsed in similar industries for supporting configuration control and documentation

The Configuration Management Manager oversees the entire configuration management process, leading teams and ensuring compliance, while the Configuration Analyst focuses on detailed analysis and documentation of configurations. Both roles require similar credentials and are vital in maintaining system integrity within technical industries.

What are the most commonly searched types of Configuration Management jobs in Iowa? The most popular types of Configuration Management jobs in Iowa are:
Configuration Management Manager jobs near you
Infographic showing various Configuration Management Manager job openings in Iowa as of May 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Triage and Support Supervisor (Night Shift)

Triage and Support Supervisor (Night Shift)

Lightedge

Des Moines, IA • On-site

Other

Posted 28 days ago

Job description

The primary responsibility of the Triage and Support Supervisor is to assist in leading the support teams to ensure that every customer interaction is upholding Lightedges's customer-centric culture. You will also drive performance improvement through data analysis, process design and implementation, and customer service training.Success in this position will result in inspiring and empowering the team, while further propelling the satisfaction of our customers.
This individual must be flexible with working nights and weekends as needed and respond to major incidents within SLA timeframes. This position reports to the Manager of Support and Triage.
Responsibilities
  • Partner with the Manager of Triage and Support to help develop and coach the teams to deliver exceptional customer experiences
  • Ensure that escalations occur appropriately and consistently
  • Stay abreast of current cloud provider technologies
  • Ensure completion of overnight maintenance and scheduled tasks
  • Support the teams by assisting in training, team meetings, and on-call responsibilities
  • Respond to all major incidents as the Communication Manager while on shift to create and send incident notices and updates to internal and external customers
  • Ensure departmental policies, procedures, and documentation accurately reflect current practices. Develop changes and/or modifications when appropriate
  • Audit and maintain integrity of operations-centric data in all tools and systems, including proper closure of tickets/tasks with updates
  • Assist with the development of workflows and procedures for team based on industry standard ITSM framework
  • Maintain shift coverage schedule for employees, including coordinating coverage for time off requests and approving timesheets
  • Conduct performance reviews for team members
  • Lead by doing, and actively work customer cases while maintaining technical knowledge needed to function as a member of the team

Education and Experience
  • 2 years of technical and customer technical support supervisor experience, preferably with Data Center technologies or in a NOC environment
  • 2 years' experience managing a technical team
  • Basic knowledge of, or 2 years' experience supporting and administering any of the following:
  • ServiceNow (Incident, Event, Case, Interactions, Publications, Configuration Management, etc)
  • Windows, Linux, and/or IBMi server Operating Systems
  • Virtualization technologies (VMware, Nutanix, or Hyper-V)
  • Server Hardware (Dell or HP)
  • AWS/Azure
  • Backup (Veeam, Commvault, and Carbonite/eVault)
  • WAN/LAN/SDWAN Networks
  • Firewalls (Cisco ASA, Fortigate, Sonicwall, Palo Alto)
  • Monitoring (Zabbix, ScienceLogic, Nagios, etc)
  • File and SAN Storage hardware (Pure, NetApp, IBM)
  • Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply