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Configuration Management Database Analyst Jobs in Phoenix, AZ

Primary responsibilities include administering and maintaining the ServiceNow CMDB and related ITSM ... analytical, documentation, communication, and problem-solving skills.

Service now CMDB

Phoenix, AZ ยท On-site

$52.50 - $72.25/hr

... CMDB, with a strong focus on Oracle Cloud Infrastructure inventory integration and cloud asset ... analytical, documentation, communication, and problem-solving skills.

Service now CMDB

Phoenix, AZ ยท On-site

$53.50 - $73.75/hr

... CMDB, with a strong focus on Oracle Cloud Infrastructure inventory integration and cloud asset ... analytical, documentation, communication, and problem-solving skills.

ServiceNow Developer (CMDB Developer)

Chandler, AZ ยท On-site

$53 - $73/hr

... analysis, reconciliation, and audits to maintain CMDB data integrity. โ€ข Work with stakeholders to gather requirements, estimate tasks, and deliver solutions. โ€ข Troubleshoot issues related to CMDB ...

ServiceNow Developer/Engineer

Chandler, AZ ยท On-site

$52.50 - $72.25/hr

Conduct data analysis, reconciliation, and CMDB audits to maintain data integrity. * Collaborate with stakeholders to define requirements, estimate work, and deliver technical solutions.

Improve CMDB ingestion, reconciliation, completeness, accuracy, and overall health. * Integrate OCI ... Strong analytical, documentation, communication, and problem-solving skills. Here at Atos ...

Improve CMDB ingestion, reconciliation, completeness, accuracy, and overall health. * Integrate OCI ... Strong analytical, documentation, communication, and problem-solving skills. Here at Atos ...

ServiceNow Developer

Chandler, AZ ยท On-site

$53.25 - $73.25/hr

This role will be instrumental in driving CMDB maturity, supporting cross-functional integrations, and contributing to the evolution of our ServiceNow ecosystem. Day to Day: * Develop and maintain ...

... CSM, CMDB, and other ServiceNow modules. * Business Process Mapping: Analyze and map existing ... business processes, identify areas for improvement, and propose streamlined workflows that leverage ...

Service Now Architect

Phoenix, AZ ยท On-site

$67.50 - $85/hr

Establish domain separation, CMDB architecture, data models, and integration patterns. * Act as the final technical authority for ServiceNow design decisions. ITSM / ITOM / Observability * Architect ...

Strong Understanding of CMDB management * Understanding of Active Directory * Understanding of Discovery Tools (Discovery and SCCM) * Understanding of ADO * Basic analytical and problem-solving ...

Strong Understanding of CMDB management * Understanding of Active Directory * Understanding of Discovery Tools (Discovery and SCCM) * Understanding of ADO * Basic analytical and problem-solving ...

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Configuration Management Database Analyst information

See Phoenix, AZ salary details

$36.7K

$83.3K

$124.1K

How much do configuration management database analyst jobs pay per year?

As of Sep 9, 2026, the average yearly pay for configuration management database analyst in Phoenix, AZ is $83,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $100,300.00 per year, depending on experience, location, and employer.

What is the difference between Configuration Management Database Analyst vs Configuration Analyst?

AspectConfiguration Management Database AnalystConfiguration Analyst
CertificationsITIL, CMDB certificationsITIL, CMDB certifications
Work EnvironmentIT departments, service management teamsIT departments, change management teams
Industry UsageIT service management, enterprise ITIT service management, enterprise IT
Primary FocusMaintaining and managing the CMDBManaging configuration items and change processes

The Configuration Management Database Analyst primarily focuses on maintaining and managing the CMDB to ensure accurate configuration data, while the Configuration Analyst concentrates on managing configuration items and supporting change management processes. Both roles often require similar certifications and work within IT service management environments, but their specific responsibilities differ slightly.

What cities near Phoenix, AZ are hiring for Configuration Management Database Analyst jobs?

Cities near Phoenix, AZ with the most Configuration Management Database Analyst job openings:

Service now CMDB

Phoenix, AZ โ€ข On-site

Conflux Systems
IT Servicesย โ€ขย 11 - 50 employees

Other

Re-posted 3 days ago


Job description

ServiceNow Professional

We are seeking a ServiceNow professional to manage and improve our enterprise CMDB, with a strong focus on Oracle Cloud Infrastructure inventory integration and cloud asset discovery. The role also supports ITSM product ownership, cybersecurity governance, and compliance activities.

Primary responsibilities include administering and maintaining the ServiceNow CMDB and related ITSM capabilities, improving CMDB ingestion, reconciliation, completeness, accuracy, and overall health, integrating OCI inventory with the ServiceNow CMDB using Service Graph Connectors, APIs, and discovery patterns, configuring OCI credentials, service accounts, compartments, logical data centers, and discovery schedules, validating the discovery of OCI compute instances, virtual cloud networks, storage, databases, tags, and other cloud configuration items, implementing automated discovery across OCI, AWS, Azure, GCP, VMware, and on-premises environments, using Agent Client Collector and other discovery tools to identify and reconcile IT assets, establishing mandatory CMDB attributes, data standards, validation rules, and lifecycle controls, identifying shadow IT and ensuring discovered assets are properly cataloged, governed, and secured, producing CMDB health, data-quality, compliance, and asset-risk reports, and documenting CMDB data models, discovery processes, integrations, and remediation procedures.

Supporting responsibilities include developing Rally user stories, requirements, and acceptance criteria for ServiceNow improvements, participating in backlog grooming, sprint planning, testing, deployments, and stakeholder reviews, supporting ITIL, NIST, cybersecurity, audit, and financial sector compliance requirements, and creating operational documentation, knowledge articles, and user training materials.

Qualifications include 5+ years of experience with ServiceNow administration, CMDB, ITSM, ITOM, ITAM, or Discovery, hands-on experience or strong familiarity with Service Graph Connectors and cloud discovery, working knowledge of OCI tenancies, compartments, compute, networks, block and object storage, databases, tagging, credentials, and APIs, understanding CMDB modeling, reconciliation, data governance, and IT asset lifecycle management, familiarity with AWS, Azure, GCP, VMware, and agent-based discovery is beneficial, experience with Rally, Excel, Python, or similar analytical tools, and strong analytical, documentation, communication, and problem-solving skills.