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Configuration Analyst Jobs in Providence, RI (NOW HIRING)

Systems Analyst

Smithfield, RI · On-site

$65 - $70/hr

Proficiency in systems analysis methods including data analysis, mapping, flowcharts, use cases, story writing, configuration, gap analysis, UAT, and documentation. * Strong SQL skills and general ...

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Configuration Analyst information

See Providence, RI salary details

$15

$41

$69

How much do configuration analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for configuration analyst in Providence, RI is $41.74, according to ZipRecruiter salary data. Most workers in this role earn between $30.82 and $53.41 per hour, depending on experience, location, and employer.

What is a configuration analyst?

A configuration analyst helps with the management of information systems and software and provides customer support with ticketing systems. As a configuration analyst, your job duties include configuring business processes and developing systems for documentation, payroll, and reimbursement. You continually monitor and analyze the efficiency of the system and identify where key issues impact transaction processes. Qualifications for this career include a bachelor’s degree in IT or a related field, working knowledge of or experience in the specific industry in which you want to work, and excellent computer literacy. Skills in time management and communication are vital for this role.

What are the key skills and qualifications needed to thrive as a configuration analyst, and why are they important?

To thrive as a Configuration Analyst, you need strong analytical abilities, attention to detail, and a background in information technology or systems management, often supported by a relevant degree. Familiarity with configuration management tools (such as ServiceNow, BMC Remedy, or SCCM), ITIL certification, and database systems is typically required. Excellent problem-solving skills, communication, and the ability to collaborate with cross-functional teams are standout soft skills. These competencies ensure accurate tracking and control of system configurations, minimizing errors and supporting organizational efficiency.

How does a configuration analyst typically collaborate with other departments to ensure accurate system changes?

Configuration Analysts regularly work with cross-functional teams, including IT, operations, and business stakeholders, to gather requirements and ensure that system configurations align with organizational needs. They facilitate communication between technical and non-technical groups, translating business requirements into technical specifications. This collaborative approach helps prevent misconfigurations, reduces errors, and ensures smooth implementation of system updates or enhancements.

What is the difference between Configuration Analyst vs Data Analyst?

AspectConfiguration AnalystData Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like CCNA or ITILBachelor's in Statistics, Mathematics, or related field; certifications like CAP or Microsoft Data certifications
Work EnvironmentIT departments, technology firms, manufacturing, or telecom companiesBusiness, finance, marketing, or healthcare sectors
Employer & Industry UsageUsed in industries managing system configurations and IT infrastructureUsed across industries for data analysis and reporting

The Configuration Analyst primarily focuses on managing and optimizing system configurations within IT environments, ensuring systems operate efficiently. In contrast, the Data Analyst interprets data to help organizations make informed decisions. While both roles require analytical skills, their focus areas and industry applications differ significantly.

What are the most commonly searched types of Configuration Analyst jobs in Providence, RI?

The most popular types of Configuration Analyst jobs in Providence, RI are:

What are popular job titles related to Configuration Analyst jobs in Providence, RI?

For Configuration Analyst jobs in Providence, RI, the most frequently searched job titles are:

What job categories do people searching Configuration Analyst jobs in Providence, RI look for?

The top searched job categories for Configuration Analyst jobs in Providence, RI are:

Infographic showing various Configuration Analyst job openings in Providence, RI as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 8% Part Time, and 6% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $86,814 per year, or $41.7 per hour.

Sr. Business Analyst - UKG

Southcoast Health

New Bedford, MA • On-site, Remote

$106K - $179K/yr

Full-time

Retirement

Re-posted 13 days ago


Southcoast Health rating

7.0

Company rating: 7.0 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

420th of 898 rated healthcare providers


Job description

Overview

Community Focused. Care Driven. 

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. 

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.  

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. 

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row! 

We are searching for a talented Business Analyst Sr-UKG

 

A career at Southcoast Health offers you: 

  • A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve 
  • Competitive pay and comprehensive benefits package 
  • Generous Earned Time Off Package** 
  • Employee Wellbeing Program 
  • 403B Retirement Plan with company match 
  • Tuition assistance / Federal Loan Forgiveness programs 
  • Professional growth opportunities and customized leadership training 

**Available to regular status employees who are scheduled to work a minimum of 24 hours. 

Southcoast Health is an Equal Opportunity Employer. 

ResponsibilitiesPosition reports to ED-Enterprise Business Design or designee. Support, optimize, and enhance our workforce management ecosystem. Serve as a subject matter expert for UKG Workforce Management (WFM) solutions, partnering with HR, Payroll, and Operations to deliver scalable workforce technology solutions that improve labor management, compliance, scheduling, timekeeping, and reporting capabilities. Provide functional knowledge of UKG WFM platforms with technical expertise in integrations, configuration, troubleshooting, and process improvement. Answer helpdesk tickets and work with business to troubleshoot and resolve all issues that come up.Qualifications
  • 10+ years of Kronos experience with 5+ years of experience working with UKG WFM (Dimensions or Workforce Central).
  • Strong expertise in UKG reporting tools (e.g., Cognos, Dataviews, Analytics).
  • Experience in Configuring, maintaining, and optimizing UKG WFM modules including: Timekeeping, Scheduling, Integrations/Interfaces, Attendance, Accruals, Labor tracking, Analytics and reporting.
  • Experience providing Tier 2 and Tier 3 application support for workforce management issues.
  • Experience troubleshooting system defects, integration failures, and configuration issues.
  • Monitor application performance and proactively identify opportunities for improvement.
  • Coordinate upgrades, patches, testing, and release management activities.
  • Current MVR required.
  • Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.

Pay RangeUSD $106,454.40 - USD $179,504.00 /Yr.Employment Type: OTHER

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