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Conference Service Manager Jobs in Norwalk, CT (NOW HIRING)

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Conference Center Manager

New York, NY

As a Conference Center Manager at our focus group facility, your leadership role is multifaceted ... Lead Team of Facility Supervisor(s), Site Supervisor(s), and Client Service Representatives (CSR). ...

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Conference Service Manager information

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$40.2K

$62.2K

$81.3K

How much do conference service manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for conference service manager in Norwalk, CT is $62,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $71,300.00 per year, depending on experience, location, and employer.

What does a conference service manager do?

A conference service manager oversees the planning and coordination of events, ensuring all logistics such as venue setup, catering, and technical support are handled efficiently. They work closely with clients, vendors, and staff to ensure successful event execution and may manage budgets, schedules, and staff training.

What are the most commonly searched types of Conference Service jobs in Norwalk, CT?

The most popular types of Conference Service jobs in Norwalk, CT are:

What job categories do people searching Conference Service Manager jobs in Norwalk, CT look for?

The top searched job categories for Conference Service Manager jobs in Norwalk, CT are:

What cities near Norwalk, CT are hiring for Conference Service Manager jobs?

Cities near Norwalk, CT with the most Conference Service Manager job openings:

Conference Service Manager jobs near you
Infographic showing various Conference Service Manager job openings in Norwalk, CT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $62,194 per year, or $29.9 per hour.

Conference Services Manager

HEI Hotels and Resorts

New York, NY • On-site

$80K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Key responsibilities

  • Create the desired conference and meet clients' needs through active communication, planning, and team leadership.

  • Participate in industry-related organizations and work on re-booking repeat business by maintaining long-term client relationships.

  • Coordinate and evaluate banquet event operations, including detailed execution of banquet event orders and working with outside vendors to ensure client satisfaction.

HEI Hotels & Resorts rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

About Us
It's Your Moment to Rise. Start Your Journey with us at the The Westin New York Grand Central and discover a place where you're given a choice to not just get up and go to work, but rise. To feel empowered by career growth opportunities in a people-first environment. And to work together to enhance the well-being of our guests, our communities and each other. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. Discover our team spirit during Monthly Town Hall Celebrations, rejuvenation during all shifts with complimentary breakfast, lunch and dinner. If you're someone who is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at The Westin New York Grand Central, together we can rise.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Compensation
Salary Range: $80,000.00 - $85,000.00 Annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Overview
Create the desired conference and meet clients' needs through active communication, planning, and team leadership.
Essential Duties and Responsibilities
  • An understanding of both monthly forecasting and the annual budget process.
  • Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
  • Optimize room rental charges.
  • Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships.
  • Actively participate in industry related organizations (NACE, MPI).
  • Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
  • Comfortable with hotel site inspections and client presentations.
  • Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
  • Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action.
  • Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department.
  • Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.
  • Excellent knowledge of computers, specifically Delphi, Word, and Excel.
  • Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
  • Ability to work with outside vendors to ensure client satisfaction for all events/groups.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Qualifications and Skills
  • Prior experience in the field of hospitality with specific experience in catering sales is essential.
  • Minimum of one year within the Hospitality Industry required.
  • Must have experience at a similar size and quality hotel.
  • Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.
  • Knowledge of sales skills, revenue management, training, and motivation of peers.
  • Knowledge of hotel features, benefits, and competing hotels within the market.
  • Ability to execute appropriate action plans.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Ability to work effectively under time constraints and deadlines.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Annual salary 80-85K

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

What HEI Hotels & Resorts employees say

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