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Conference Service Manager Jobs in Gary, IN (NOW HIRING)

Mwe

Guest Experience & Hospitality Supervisor

Chicago, IL · On-site

$83K - $105K/yr

Ensure the capturing and tracking of dietary restrictions and hospitality notes in the firm's Client Management Software. * Act as the primary escalation point for front office, conference services ...

Peak6 Investments LLC

Office Manager

Chicago, IL · On-site

Reception duties and beginning / end of day tasks - handling guests, phone calls, mail and package service. * Manage building visitor request system. * Monitoring the condition of conference rooms ...

PEAK6

Office Manager

Chicago, IL · On-site

Reception duties and beginning / end of day tasks - handling guests, phone calls, mail and package service. * Manage building visitor request system. * Monitoring the condition of conference rooms ...

Avid Health at Home, LLC

IT Manager

Chicago, IL · On-site

$95K - $105K/yr

Ensure internet, phone and conference services are fully operational and performing at maximum ... Experience managing EHR, EVV, or care management software platforms, Alayacare preferred.

Coeur Mining

Lead, IT Service Delivery

Chicago, IL · On-site

... management processes, and help ensure a reliable and positive user experience ... Responsibilities include overseeing conference room A/V systems, providing white-glove support to ...

Coeur Mining

Lead, IT Service Delivery

Chicago, IL · On-site

$98K - $117K/yr

... management processes, and help ensure a reliable and positive user experience ... Responsibilities include overseeing conference room A/V systems, providing white-glove support to ...

Salvation Army

Shift Monitor

Chicago, IL · On-site

Social Services Manager FLSA CATEGORY : Non-Exempt STATUS TYPE : RFT DEPARTMENT MISSION To support ... Provide light housekeeping tasks, i.e. straightening up the conference room and copy room, some ...

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Conference Service Manager information

See Gary, IN salary details

$39.8K

$61.7K

$80.6K

How much do conference service manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for conference service manager in Gary, IN is $61,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $70,700.00 per year, depending on experience, location, and employer.

What does a conference service manager do?

A conference service manager oversees the planning and coordination of events, ensuring all logistics such as venue setup, catering, and technical support are handled efficiently. They work closely with clients, vendors, and staff to ensure successful event execution and may manage budgets, schedules, and staff training.

What job categories do people searching Conference Service Manager jobs in Gary, IN look for?

The top searched job categories for Conference Service Manager jobs in Gary, IN are:

What cities near Gary, IN are hiring for Conference Service Manager jobs?

Cities near Gary, IN with the most Conference Service Manager job openings:

Conference Service Manager jobs near you
Infographic showing various Conference Service Manager job openings in Gary, IN as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $61,656 per year, or $29.6 per hour.

Sales Reservations Coordinator - Sable at Navy Pier

Chicago, IL • On-site

The Facilities Group
Facilities Support Services • 1 - 5K employees
Learn more about The Facilities Groupexternal

$17.75 - $22.75/hr

Other

Posted 15 days ago

The Facilities Group rating

5.1

Company rating: 5.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

227th of 260 rated facilities management

Job description

General Purpose
As the Sales Reservations Coordinator, you will be primary support for the Sable/Lirica Sales Team and Conference Services & Group Housing Coordinator. You will be the first point of contact for clients and fielding and distributing group leads to the team. You will be responsible for group reservation management, coordinating guest room blocks, monitoring the day-to-day occupancy reservations, and assisting the Director of Revenue with reporting and revenue management system maintenance and FIT Reservations. There will be sales responsibilities on selling and servicing wedding and social room blocks and other assigned markets as outlined by Director of Sales.
Essential Duties and Responsibilities
The following represents a list of essential duties and responsibilities; other duties may be assigned as required.
  • Answer sales main line for all incoming calls, emails, and online reservations promptly, accurately and courteously, assisting guests with reservation inquiries and requests.
  • Build and distribute all incoming group and catering leads from Hilton/Delphi/Meeting Broker, phone calls, generic sales email addresses and gathering full and accurate details on the customer information, group details on rooms/space requirements and asking probing questions on room types, F&B needs and date flexibility and suggesting additional onsite events to support the complex and outlets.
  • Enter all contracted room blocks into OnQ R&I with an awareness of room type availability and straight-line availability
  • Work closely with hotel sales team to input group rooming lists, monitor group room pick up and cut off dates, charge group deposits, and maintain PEP Front Desk group masters and billing/routing set up
  • Sell and service wedding room blocks and other groups as assigned by DOS and detail all assigned groups out in Delphi with all the required information
  • Send weekly pickup reports to all individual call-in groups arriving within 90 days with day-by-day pickup and availability and latest rooming lists
  • Partner with Conference Services Manager servicing all definite groups as assigned, managing the room block inventory, watching straight line availability and following up with the clients directly on any housing related inquiries.
  • Enter non-direct connect reservations from FIT/Wholesale Partners (WebBeds/W2M/Hotel Tonight etc.)
  • Manage the reservation system effectively, accurately recording guest information, preferences, and special requests.
  • Handle reservation changes, cancellations, and modifications efficiently and accurately, updating the system and notifying relevant parties.
  • Enter all VIP reservations and communicate details to leadership and front office team
  • Distribute daily complex wide newsletter communicating occupancy, groups, special events, and VIPs to all staff
  • Handle group & catering credit card transactions for reservations in an efficient, secure and accurate manner and collecting deposits as outlined on contracts.
  • Communicate with the front-of-house operations on any and all requirements on reservations.
  • Assist the Director of Revenue by running reports, adjusting rates and inventory, and maintaining GRO
  • Attend weekly revenue meeting and any pre cons that groups may request
  • Perform post event commission audits required by housing bureaus for convention group and managing commission payment in the Hilton FastPay System
  • Partner with the Director of Sales on Business Travel Development and recognizing Business Travel Arrivals and welcome cards/amenities
  • Uphold the highest standards of professionalism, hospitality, and guest service at all times and overall positive and enthusiastic manner both externally and internally
  • Resolve guest requests and complaints in cooperation with appropriate departments.
  • Possess knowledge of, and uses, emergency procedures.
  • Maintain cleanliness and organization of work area.
Other Duties
  • Perform special projects and other responsibilities as assigned.
  • Perform other duties as requested by management.
Minimum Required Technical Skills and Qualifications
  • Previous experience as a Reservations Coordinator or in a similar role within the hospitality industry, preferably in luxury hotel setting.
  • Proficient in Microsoft Office applications suite.
  • Excellent people skills and possesses a positive, outgoing, and naturally curious personality.
  • Ability to work productively with other employees as part of a team.
  • Demonstrate a high-level of proficiency with computers.
  • Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
  • Ability to be a clear thinker in pressure situations and exercise good judgment. Remain calm and courteous in demanding and difficult customer situations.
  • Ability to handle obstacles in a positive and professional manner and to effectively communicate these problems, along with suggested solutions.
Education/Certifications/Licensure/Experience
  • High School Diploma or Equivalent.
  • Previous hotel front desk experience.
  • Previous guest relations training.
  • Experience in hospitality industry in similar position, preferred.
Language Skills
  • Excellent reading, writing, and oral proficiency in the English Language.
Physical Demands
The physical demands and environmental factors described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to continuously sit for extended periods of time.
  • Use of hands, fingers, and forearms to operate computer is repetitive.
  • Ability to lift or move objects up to 20 lbs.

United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985

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