Condition Monitoring Jobs in Illinois (NOW HIRING)

Product Support

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Caterpillar’s Customer Solutions Core Regions Division (CSCR) is hiring a Condition Monitoring Advisor to provide condition monitoring (CM) services to customers and Caterpillar business partners by providing proactive recommendations and participating in meetings to review recommendations.

• Use multiple Caterpillar tools and software to perform Condition Monitoring such as Cat Foresight, VisionLink, SIS, SOS Web, and others for approximately 350 machines


• Send recommendations based on data and insights to customers and/or dealers


• Participate in monthly review meetings, presenting on findings and recommendations


• Learn machine usage by application and machine telematics hardware and software


• Learn about machine components life based on maintenance practices


• Support CM Fleet Advisors as needed by monitoring large customers

• Customer Focus: Executes values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.


• Data Gathering & Analysis: Ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.


• Service Excellence: Ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.


• Decision Making and Critical Thinking: Ability to accurately analyze situations and reach productive decisions based on informed judgment.


• Effective Communications: Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.


• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

• Consulting skills and strong relationship management skills


• Experience working within product support in a similar industry, with or within a dealer network, and/or in condition monitoring roles


• Prior experience working hand-on with machinery, gaining understanding of condition monitoring application of needs


• Experience working in service information / machine manuals / telematics


• Working knowledge of Product Link, VisionLink, inspection processes, SOS Services, and the Service Information System (SIS)

• Work location: Peoria, IL


• Domestic relocation assistance is available


• This position requires 5 days per week in office (M-F)

$97,530.00 - $146,290.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*


• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*


• 401(k) savings plans*


• Health Savings Account (HSA)*


• Flexible Spending Accounts (FSAs)*


• Health Lifestyle Programs*


• Employee Assistance Program*


• Voluntary Benefits and Employee Discounts*


• Career Development*


• Incentive bonus*


• Disability benefits


• Life Insurance


• Parental leave


• Adoption benefits


• Tuition Reimbursement

* These benefits also apply to part-time employees

August 28, 2026 - September 8, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.