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Concierge Jobs in Rochester, MN (NOW HIRING)

Mayo Clinic

Concierge

Rochester, MN · On-site

$15.75 - $20.25/hr

The Concierge provides Mayo Clinic domestic and international patients with assistance in accessing non-medical resources within the medical center and the Rochester community. Responsible for ...

Mayo Clinic

Concierge

Rochester, MN · On-site

$15.75 - $20.25/hr

The Concierge provides Mayo Clinic domestic and international patients with assistance in accessing non-medical resources within the medical center and the Rochester community. Responsible for ...

Mayo Clinic

Concierge

Rochester, MN · On-site

$15.75 - $20.25/hr

The Concierge provides Mayo Clinic domestic and international patients with assistance in accessing non-medical resources within the medical center and the Rochester community. Responsible for ...

Mayo Clinic

Concierge

Rochester, MN · On-site

$20.46 - $28.25/hr

Responsibilities The Concierge provides Mayo Clinic domestic and international patients with assistance in accessing non-medical resources within the medical center and the Rochester community.

Rochester Ford

Service Advisor Assistant

Rochester, MN · On-site

Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled * Ensure that the daily inventory of technicians' time is consistently ...

Rochester Ford

Service Advisor Assistant

Rochester, MN · On-site

Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled * Ensure that the daily inventory of technicians' time is consistently ...

Ledgestone Hospitality LLC

Front Desk

Rochester, MN

$15 - $19/hr

Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before ...

Ledgestone Hospitality LLC

Night Auditor

Rochester, MN

$16 - $21.25/hr

Registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay ...

Mayo Clinic

Manager - Practice Operations

Rochester, MN · On-site

This position is responsible for overseeing parking and transportation operations and working in close partnership with concierge, valet services, the City of Rochester, Rochester Public Transit, and ...

Mayo Clinic

Manager - Practice Operations

Rochester, MN · On-site

This position is responsible for overseeing parking and transportation operations and working in close partnership with concierge, valet services, the City of Rochester, Rochester Public Transit, and ...

Mayo Clinic

Manager - Practice Operations

Rochester, MN · On-site

This position is responsible for overseeing parking and transportation operations and working in close partnership with concierge, valet services, the City of Rochester, Rochester Public Transit, and ...

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All JobsConcierge JobsConcierge Jobs in Rochester, MN

Concierge information

See Rochester, MN salary details

$11

$18

$25

How much do concierge jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for concierge in Rochester, MN is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a concierge, and why are they important?

To thrive as a Concierge, you need excellent customer service skills, strong local knowledge, and organizational abilities, often supported by a high school diploma or equivalent. Familiarity with property management systems, reservation software, and communication tools is commonly required. Outstanding interpersonal skills, problem-solving, and discretion help a concierge deliver memorable guest experiences. These abilities are crucial for anticipating guest needs, efficiently managing requests, and enhancing overall satisfaction.

How does a concierge typically collaborate with other hotel departments to enhance guest experiences?

A concierge works closely with various hotel departments such as housekeeping, front desk, and food and beverage to ensure guests' needs are met seamlessly. For instance, if a guest requests a special room setup or amenities, the concierge coordinates with housekeeping and maintenance. They also communicate with local vendors and in-house teams to arrange transportation, dining reservations, or event tickets, ensuring a smooth and memorable stay. This collaborative approach helps create a personalized guest experience and fosters strong relationships across the hotel team.

What is the difference between Concierge vs Front Desk Agent?

AspectConciergeFront Desk Agent
Required CredentialsHigh school diploma, customer service experience, sometimes certifications in hospitalityHigh school diploma, customer service skills, on-the-job training
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality reception areas
Employer & Industry UsageHospitality industry, luxury service providersHospitality industry, general lodging establishments
Common Search & ComparisonConcierge vs Front Desk Agent

While both roles serve guests in hospitality settings, concierges focus on personalized services like reservations and local recommendations, requiring more specialized customer service skills. Front desk agents handle check-ins, check-outs, and general inquiries. The concierge role often involves higher interaction with guests seeking tailored experiences, whereas front desk agents manage administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

How do I get hired as a concierge?

To get hired as a concierge, candidates typically need excellent customer service skills, a professional appearance, and knowledge of the local area or services. Relevant experience in hospitality or customer service, along with strong communication and problem-solving abilities, can improve chances. Some positions may require a high school diploma or equivalent, and familiarity with reservation systems or language skills can be advantageous.

How much do you get paid as a concierge?

Concierge salaries typically range from $25,000 to $50,000 annually, depending on experience, location, and the employer. Many concierges earn additional tips, which can significantly increase total compensation, especially in luxury or hotel settings.

What is the job of a concierge?

A concierge is responsible for assisting guests or clients by providing information, making reservations, and arranging services such as transportation, dining, or entertainment. They often work in hotels, luxury residences, or corporate settings and need strong communication and customer service skills.
More about Concierge jobs

What are the most commonly searched types of Concierge jobs in Rochester, MN?

The most popular types of Concierge jobs in Rochester, MN are:

What job categories do people searching Concierge jobs in Rochester, MN look for?

The top searched job categories for Concierge jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Concierge jobs?

Cities near Rochester, MN with the most Concierge job openings:

Concierge jobs near you
Infographic showing various Concierge job openings in Rochester, MN as of September 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 66% Full Time, 24% Part Time, and 7% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $38,310 per year, or $18.4 per hour.

Concierge

Rochester, MN • On-site

Mayo Clinic
Hospitals • 10K+ employees
Learn more about Mayo Clinicexternal

$15.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Mayo Clinic rating

7.8

Company rating: 7.8 out of 10

Based on 707 frontline employees who took The Breakroom Quiz

137th of 898 rated healthcare providers

Job description


The Concierge provides Mayo Clinic domestic and international patients with assistance in accessing non-medical resources within the medical center and the Rochester community. Responsible for effectively analyzing patient needs and organizing, assembling and arranging resources to address patient inquiries.
Qualifications
A high school diploma or equivalent is required.Second language skills preferred. Proven customer service skills/training. Knowledge of computers, technical office equipment and general medical center patient information systems. Requires the ability to demonstrate proper telephone etiquette. Must be able to work independently, be goal directed and have strong organizational skills. Successfully handles multiple demands simultaneously. Demonstrates a friendly, positive attitude. Excels in both written and verbal communication. Excellent application of grammar, punctuation, and English usage. Must be able to communicate with individuals and small groups with credibility and confidence. Turns problems into opportunities by developing innovative and creative solutions. Displays energy and drive in performing daily responsibilities. Conveys an impression which reflects favorably upon the public relations of the institution. Two years' experience in electronic customer communication and customer relations management databases.
About Us
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

What Mayo Clinic employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

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