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Concierge Jobs in Appleton, WI (NOW HIRING)

Ballard Glenn

Concierge

Appleton, WI

$15 - $19.50/hr

32 hours per week 9am-5pm Must be able to work every other weekend and rotating holidays SUMMARY Therole of the Concierge provides administrative support for the community. This position is ...

Ballard Glenn

Concierge

Appleton, WI

$15 - $19.50/hr

32 hours per week 9am-5pm Must be able to work every other weekend and rotating holidays SUMMARY Therole of the Concierge provides administrative support for the community. This position is ...

Ballard Glenn

Concierge

Appleton, WI · On-site

$16 - $18/hr

32 hours per week 9am-5pm Must be able to work every other weekend and rotating holidays SUMMARY Therole of the Concierge provides administrative support for the community. This position is ...

New Perspective

Business Office Manager

Neenah, WI · On-site

You'll also lead the concierge team, creating a warm, welcoming environment for both staff and residents. Your efforts will drive smooth communication and make a positive impact on everyone around ...

tlc

Part-Time Front Desk Receptionist

Appleton, WI · On-site

$17.50 - $18.79/hr

At least one year of receptionist/concierge or service-oriented experience (hospitality or senior living preferred). * Excellent multitasking and organizational skills. * A calm, patient, and tactful ...

tlc

Part-Time Front Desk Receptionist

Appleton, WI

$17.50 - $18.79/hr

At least one year of receptionist/concierge or service-oriented experience (hospitality or senior living preferred). * Excellent multitasking and organizational skills. * A calm, patient, and tactful ...

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How much do concierge jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for concierge in Appleton, WI is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.75 per hour, depending on experience, location, and employer.

What is a concierge?

A concierge is a professional who assists guests or clients by providing personalized services, such as making reservations, arranging transportation, recommending local attractions, and handling special requests. Concierges typically work in hotels, luxury residences, or office buildings, acting as a resource for guests to enhance their experience. Their goal is to ensure comfort, convenience, and satisfaction by addressing a wide range of needs efficiently and discreetly.

What Does a Concierge Do?

As a concierge, you are in charge of greeting people coming and going from the hotel or apartment building where you work and helping them in any way possible. You may be asked to arrange transportation, make reservations, or recommend various activities in your city. You must be committed to excellence in customer service and address any complaints and concerns guests or residents may have. A concierge should be friendly, easy to talk to, and professional at all times.

How does a concierge typically collaborate with other hotel departments to enhance guest experiences?

A concierge works closely with various hotel departments such as housekeeping, front desk, and food and beverage to ensure guests' needs are met seamlessly. For instance, if a guest requests a special room setup or amenities, the concierge coordinates with housekeeping and maintenance. They also communicate with local vendors and in-house teams to arrange transportation, dining reservations, or event tickets, ensuring a smooth and memorable stay. This collaborative approach helps create a personalized guest experience and fosters strong relationships across the hotel team.

What is the difference between Concierge vs Front Desk Agent?

AspectConciergeFront Desk Agent
Required CredentialsHigh school diploma, customer service experience, sometimes certifications in hospitalityHigh school diploma, customer service skills, on-the-job training
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality reception areas
Employer & Industry UsageHospitality industry, luxury service providersHospitality industry, general lodging establishments
Common Search & ComparisonConcierge vs Front Desk Agent

While both roles serve guests in hospitality settings, concierges focus on personalized services like reservations and local recommendations, requiring more specialized customer service skills. Front desk agents handle check-ins, check-outs, and general inquiries. The concierge role often involves higher interaction with guests seeking tailored experiences, whereas front desk agents manage administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What are the key skills and qualifications needed to thrive as a Concierge, and why are they important?

To thrive as a Concierge, you need excellent customer service skills, strong local knowledge, and organizational abilities, often supported by a high school diploma or equivalent. Familiarity with property management systems, reservation software, and communication tools is commonly required. Outstanding interpersonal skills, problem-solving, and discretion help a concierge deliver memorable guest experiences. These abilities are crucial for anticipating guest needs, efficiently managing requests, and enhancing overall satisfaction.
More about Concierge jobs
What are popular job titles related to Concierge jobs in Appleton, WI? For Concierge jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Concierge jobs in Appleton, WI look for? The top searched job categories for Concierge jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Concierge jobs? Cities near Appleton, WI with the most Concierge job openings:
Concierge jobs near you
Infographic showing various Concierge job openings in Appleton, WI as of June 2026, with employment types broken down into 5% Locum Tenens, 2% As Needed, 63% Full Time, 19% Part Time, 1% Temporary, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,757 per year, or $17.7 per hour.
Concierge Services Representative

Concierge Services Representative

Green Bay Packers, Inc.

Green Bay, WI • On-site

$15 - $19.50/hr

Part-time

Posted 6 days ago

Job description

Green Bay Packers Job Posting
JOB SUMMARY:
The Concierge Services Representative is responsible for the day-to-day operations of the Concierge Services department, including new membership sales, front desk operations, Recovery Services, and handling membership account inquiries. This role ensures the highest quality of service for all members and guests through professional greetings, account maintenance, and extensive knowledge of all PAC products and services. Additionally, the Concierge Services Representative focuses on fostering connections among new and existing members, ensuring engagement and satisfaction.
The role has a direct impact on revenue, member retention, and overall customer service. The Concierge Services Representative will uphold the Packers Athletic Club's Mission and Vision.
Job Responsibilities:
Membership Experience:
  • Work the front desk to ensure a welcoming, efficient, and organized entry experience for all members and guests.
  • Assist in handling the membership sales process, ensuring that all potential members receive a warm and informative introduction to PAC.
  • Focus on building and maintaining strong connections with both new and existing members to enhance their experience and retention.
  • Assist members in account inquiries, including upgrading, downgrading, freezes, and cancels.
  • Help connect all new members to ancillary services.
  • Process paperwork and handle contract related questions.

Sales & Promotion:
  • Market, promote, and sell programs and services throughout the club using approved marketing materials and relationship selling techniques to increase participation.
  • Assist in PAC events to provide an outstanding member experience.

Customer Service:
  • Ensure the safety and security of the club by checking all members into the club.
  • Handle all telephone calls to the club.
  • Assist in opening and closing procedures of the club, depending on shift.
  • Assist members and prospective members with any app related inquiries.

Recovery Experience:
  • Work the recovery desk to ensure a welcoming, efficient, and organized entry experience for all members and guests.
  • Coordinate all scheduling of recovery services.
  • Answer all recovery related questions.
  • Assist members in utilizing equipment and services and cleaning the space after use.
  • Process guest payments for use of the recovery area.

Other Responsibilities:
  • Keep the club clean and free of clutter.
  • Establish yourself as an integral team member within the club.
  • Other duties as assigned by the General Manager.

JOB QUALIFICATIONS:
  • High School degree or above required.
  • 1+ years of experience, including customer service experience, event coordination/program planning, and sales.
  • CPR/AED certification required.
  • Excellent customer service and promotional skills.
  • Strong communication skills.
  • Ability to collect and analyze data to make accurate decisions.
  • Multi-tasking skills and the ability to learn quickly.
  • Conflict resolution skills, handled in a professional manner.
  • Proficiency with Microsoft Excel and Word.
  • Ability to work a variety of schedules, including weekends and holidays.
  • Ability to stand, walk, use hands to handle objects, tools, or controls, reach with hands and arms, and occasionally sit.
  • Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Physical Demands and Work Environment:
  • Ability to remain in a stationary position for periods of time.
  • Ability to focus on projects for periods of time.
  • Occasionally lift and carry up to 50 pounds.
  • Role routinely uses standard office equipment.

SUPERVISES: This position does not have supervisory responsibilities
SUPERVISED BY: Concierge Manager
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
This job description has been approved by management. This job description is not designed to cover or contain a comprehensive listing, and duties and responsibilities may change at any time with or without notice.
All resumes submitted will be reviewed and selected qualified candidates will be contacted for an interview.

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