... Intern will support the Business Operations Team, including, but not limited to, scheduling, event set up, organizing uniforms for Premium Concierge Team, ensuring VIP guest experience during events ...
... Intern will support the Business Operations Team, including, but not limited to, scheduling, event set up, organizing uniforms for Premium Concierge Team, ensuring VIP guest experience during events ...
... Intern will support the Business Operations Team, including, but not limited to, scheduling, event set up, organizing uniforms for Premium Concierge Team, ensuring VIP guest experience during events ...
... Intern will support the Business Operations Team, including, but not limited to, scheduling, event set up, organizing uniforms for Premium Concierge Team, ensuring VIP guest experience during events ...
Concierge Intern information
What does a concierge intern do?
A Concierge Intern assists the concierge team in providing exceptional customer service to guests at hotels, resorts, or residential buildings. Their duties typically include greeting guests, answering questions, making reservations, arranging transportation, and recommending local attractions or restaurants. This role offers hands-on experience in hospitality, helping interns develop communication and problem-solving skills. Concierge Interns work closely with experienced staff to ensure guests have a pleasant and memorable stay.
What are the key skills and qualifications needed to thrive as a concierge intern, and why are they important?
To thrive as a Concierge Intern, you need strong customer service skills, attention to detail, and typically some hospitality or tourism education or experience. Familiarity with hotel management systems, reservation software, and local area resources is often required. Excellent communication, problem-solving abilities, and a friendly demeanor are essential soft skills for this role. These skills enable interns to provide exceptional guest experiences, efficiently resolve issues, and support the smooth operation of hospitality services.
Do concierge interns make good money?
Concierge interns typically earn lower wages compared to full-time staff, often receiving hourly pay or stipends that reflect entry-level positions. Compensation varies by location, employer, and industry, but internships generally do not offer high salaries. Some internships may provide additional benefits such as training or networking opportunities.
How to become a concierge intern with no experience?
To become a concierge intern with no experience, focus on developing strong customer service and communication skills, which are essential for the role. Gaining familiarity with local knowledge, basic computer skills, and a professional attitude can improve your chances; some positions may offer on-the-job training for entry-level candidates.
What are the most commonly searched types of Concierge jobs in Washington?
The most popular types of Concierge jobs in Washington are:
What cities in Washington are hiring for Concierge Intern jobs?
Cities in Washington with the most Concierge Intern job openings:
Internship: Premium Experience & Engagement (Part-Time/Seasonal)
Washington, DC • On-site
$18.40/hr
Part-time, Internship
Posted 23 days ago
Job description
Position Overview
The Premium Experience and Engagement Intern will support the Business Operations Team, including, but not limited to, scheduling, event set up, organizing uniforms for Premium Concierge Team, ensuring VIP guest experience during events at Capital One Arena and other projects as needed. You will learn through on-the-job experience about arena hospitality and Premium Experience Management. This is a paid internship.
Are you looking for an opportunity to gain applicable experience working in a professional environment supporting multiple properties? We'd love to hear from you!
Responsibilities- Support concierge and front-of-house staff with guest inquiries and requests.
- Maintain a polished, professional, and welcoming atmosphere in all premium spaces.
- Conduct basic walkthroughs to identify and report issues to supervisors.
- Support event-day and non-event-day operations in premium spaces.
- Analyze market trends, conduct research, and identify potential growth areas.
- Collaborate with internal teams to implement revenue-generating initiatives.
- Support the planning and execution of company events and promotions.
- Assist in fulfilling various contracted assets (i.e. autographed merchandise, dasher boards, suite nights, tickets).
- Take proof of performance photos at all games and events, organize and edit post-event.
- Work home games, client receptions, and other special events.
- Other duties as assigned.
- Current undergraduate or graduate student.
- Experience in Hospitality, Food, and Beverage
- Proficiently experienced with Microsoft Excel.
- Outstanding work ethic and a meticulous nature.
- Outstanding interpersonal, written, and verbal communication skills.
- Well organized, thorough, and detail driven.
- Able to develop and maintain successful working relationships.
- Reliable transportation and housing.
- Ability to work nights, weekends, and holidays as needed throughout the Washington Wizards and Capitals seasons.
About Monumental Sports & Entertainment
Sourced by ZipRecruiter
Industry
Spectator sports
Company size
1,001 - 5,000 Employees
Headquarters location
Washington, DC, US
Year founded
2010