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Concierge In The Jobs in Tennessee (NOW HIRING)

Circles

Concierge Team Lead

Memphis, TN · On-site

$21/hr

In this location, concierge team members report directly to the Team Lead, who is responsible for providing day-to-day guidance, support, and oversight to ensure consistent service delivery and ...

Circles

Concierge Team Lead

Memphis, TN · On-site

$21/hr

In this location, concierge team members report directly to the Team Lead, who is responsible for providing day-to-day guidance, support, and oversight to ensure consistent service delivery and ...

Loews Hotels

Concierge

Nashville, TN · On-site

$15 - $19.25/hr

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our ... A warm, engaging Concierge who will be the heartbeat of our guest experience. In this role, you'll ...

SH Hotels and Resorts

Concierge

Nashville, TN · On-site

$15 - $19.25/hr

Experience in concierge operations, a team player, hard worker, and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us... As a mission-driven company, our ...

Stratton Amenities

Front Desk Concierge

Nashville, TN · On-site

$15 - $16/hr

... rise in Nashville s is seeking a Front Desk Concierge to deliver a high level of service to residents and guests. This role is responsible for managing the front desk, creating a strong first ...

Career Site

Spa Concierge

Nashville, TN

$13.50 - $16.75/hr

R+R Wellness - one of the fastest growing and innovative spas in Downtown Nashville is seeking to fill the position of our Spa Concierge position aka Guest Experience Expert! We are looking for ...

Arch Amenities Group

Spa Concierge

Nashville, TN · On-site

$13.50 - $16.75/hr

R+R Wellness - one of the fastest growing and innovative spas in Downtown Nashville is seeking to fill the position of our Spa Concierge position aka Guest Experience Expert! We are looking for ...

Stratton Amenities

Front Desk Concierge

Nashville, TN · On-site

$14 - $16/hr

... rise in Nashville s is seeking a Front Desk Concierge to deliver a high level of service to residents and guests. This role is responsible for managing the front desk, creating a strong first ...

Stratton Amenities

Front Desk Concierge

Nashville, TN · On-site

$14 - $16/hr

... rise in Nashville s is seeking a Front Desk Concierge to deliver a high level of service to residents and guests. This role is responsible for managing the front desk, creating a strong first ...

Stratton Amenities

Front Desk Concierge

Nashville, TN · On-site

$15 - $19.25/hr

... rise in Nashville s is seeking a Front Desk Concierge to deliver a high level of service to residents and guests. This role is responsible for managing the front desk, creating a strong first ...

Stratton Amenities

Front Desk Concierge

Nashville, TN · On-site

$15/hr

... rise in Nashville s is seeking a Front Desk Concierge to deliver a high level of service to residents and guests. This role is responsible for managing the front desk, creating a strong first ...

Arch Amenities Group

Spa Concierge

Nashville, TN · On-site

$13.50 - $16.75/hr

R+R Wellness - one of the fastest growing and innovative spas in Downtown Nashville is seeking to fill the position of our Spa Concierge position aka Guest Experience Expert! We are looking for ...

CIEL GERMANTOWN LLC

Concierge

Germantown, TN · On-site

$14 - $18/hr

We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive. POSITION SUMMARY: The Concierge is responsible for greeting visitors, arranging tours ...

Loews Vanderbilt Hotel

Concierge

Nashville, TN · On-site

$15 - $19.25/hr

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our ... A warm, engaging Concierge who will be the heartbeat of our guest experience. In this role, you'll ...

Tishman Speyer

Concierge

Midtown, TN · On-site

$13.75 - $17.50/hr

Summary of the Position: Tishman Speyer Concierge will report to the Director of Hospitality and be based in Rockefeller Center. This role will also help support and expand concierge services to ...

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Concierge In The information

What is the difference between Concierge In The vs Front Desk Agent?

AspectConcierge In TheFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service skills, hospitality experience often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality reception areas
Employer & IndustryHigh-end hospitality, luxury serviceGeneral hospitality, various hotel types
Search & Comparison IntentUnderstanding luxury guest services, specialized rolesGeneral hotel reception, check-in/out duties

The main difference is that Concierge In The focuses on personalized guest services, providing local recommendations and special arrangements, often in luxury settings. Front Desk Agents handle check-ins, reservations, and guest inquiries at the front desk. While both roles require hospitality skills, Concierge In The typically involves more specialized, high-end service, whereas Front Desk Agents manage routine guest interactions.

Do concierges make good money?

Concierges typically earn an average salary ranging from $25,000 to $50,000 annually, depending on location, experience, and the type of establishment. Experienced concierges working in luxury hotels or high-end settings may earn higher wages and additional tips. Compensation can also include benefits such as health insurance and paid time off.

How much do you get paid as a concierge?

Concierge salaries typically range from $25,000 to $50,000 annually, depending on experience, location, and the employer. Many concierges earn additional tips, which can significantly increase total compensation, especially in luxury or high-end settings.

Is a concierge like a receptionist?

A concierge and a receptionist are different roles; a concierge provides personalized services such as booking reservations, arranging transportation, and assisting with special requests, often in hotels or luxury buildings. A receptionist primarily handles front desk duties like greeting visitors, answering phones, and managing check-ins. Both roles require strong communication skills but serve distinct functions in customer service environments.

What is the job role of a concierge in the?

A concierge is responsible for assisting guests or clients by providing information, making reservations, and arranging services such as transportation, dining, or entertainment. They often work in hotels, luxury residences, or corporate settings, requiring strong communication skills and knowledge of local services. The role involves delivering excellent customer service and addressing individual needs efficiently.
Concierge In The jobs near you

Concierge Team Lead

Memphis, TN • On-site

Circles
See more jobs at Circlesexternal

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

The Greet Hub Concierge Team Lead provides professional, high-quality support to employees, visitors, and internal stakeholders in a fast-paced corporate environment. This highly visible role blends hospitality, administrative coordination, and daily operations leadership to deliver best-in-class service to employees, clients, and guests.
In this location, concierge team members report directly to the Team Lead, who is responsible for providing day-to-day guidance, support, and oversight to ensure consistent service delivery and adherence to operational standards.
As the go-to resource for team members and clients alike, the Team Lead leads by example: taking initiative, managing administrative tasks, promoting concierge services through tabling events, and representing as the face of the Greet Hub with warmth, efficiency, and expertise.
If you thrive in a leadership role that blends service, organization, and visibility, this position offers the opportunity to elevate the employee experience and support a high-performing workplace culture.
Work Environment
This role is based onsite in a professional corporate office environment. The Concierge Team Lead is expected to maintain a visible, welcoming presence and support both daily operations and service delivery throughout the workday.
The starting pay for this role is $21 /hr with an attractive schedule of Monday to Friday. Flexibility may be required based on business needs, staff coverage, and onsite events.
Job Duties:
Operational Support
  • Provide a warm, polished, and professional welcome to all employees, visitors, and vendors, setting the standard for a five-star workplace experience.
  • Anticipate and proactively address employee and guest needs to deliver memorable and high-touch experiences.
  • Respond to employee requests in a timely, courteous, and professional manner.
  • Maintain a clean, organized, welcoming, and well-stocked reception area and common spaces.
  • Support new hire tours and assist with visitor or group arrivals as needed.
  • Stay informed about building activities, workplace updates, and local resources that may support employees.
  • Assist with monthly tabling events to promote concierge services and engage employees.
  • Ensure the front desk is never left unattended,
  • Aid with maintaining site security by strictly adhering to and enforcing established procedures, managing logbooks, and issuing visitor badges.
  • Enter service requests accurately and maintain complete and timely records in the appropriate systems.
  • Maintain a working knowledge of building operations, workplace policies, and available services to assist with facilities-related requests and coordinate follow-up as needed.
  • Serve as a trained backup for remote switchboard coverage when needed.
  • Support personal and convenience-related requests (e.g., travel, reservations, gift ideas, event planning, household services) with discretion; coordinate with local vendors to identify employee offerings, discounts, and resources.
  • Research local events and experiences to support employee engagement, while building partnerships with local vendors to provide onsite services, discounts, and offerings.
  • Communicate effectively with the onsite team regarding daily operations, service needs, and employee feedback
  • Adapt to changing priorities and business needs while maintaining service standards.
  • Support operational improvements by sharing observations and ideas to enhance employee experience.
  • Achieve monthly targeted goals and service metrics as assigned

• Assist in the development and continued maintenance of Standard Operating Procedures
  • Perform other job-related duties as assigned

Leadership and Communications
  • Serve as the onsite lead and primary ambassador of the Greet Hub, modeling punctuality, professionalism, and a service-first mindset.
  • Ensure uninterrupted front desk and switchboard coverage by partnering with the Greet Hub Manager and remote teams to set daily coverage plans, manage backups, and adjust priorities based on call volume and onsite traffic.
  • Lead onboarding and training; reinforce accountability across onsite and switchboard responsibilities; ensure seamless handoffs and documentation of open requests and follow-ups.
  • Lead the promotion and visibility of concierge services at the location, serving as the face of service delivery and ensuring all interactions and initiatives align with client expectations.
  • Partner with leadership on service enhancements and SOP development/refinement to ensure consistent delivery and alignment with client expectations.
  • Build strong relationships with employees and stakeholders; communicate clear, timely updates and share feedback/service trends; drive engagement through proactive outreach and participation in company initiatives.
  • Drive participation in company initiatives, including recognition programs, training, and engagement efforts.
  • Ensure all communication, verbal, written, and digital, is clear, timely, and professional.

Requirements
Competencies:
  • Professional and confident presence with strong interpersonal skills
  • Reliable attendance and ability to adhere to schedule
  • Ability to meet or exceed productivity and quality standards
  • Leadership skills with the ability to guide, support, and hold others accountable
  • Proactive problem-solving and ownership mindset
  • Strong operational awareness and ability to identify and address gaps
  • Ability to stay calm and adaptable in a fast-paced environment
  • Strong written and verbal communication skills
  • Attention to detail and organizational skills
  • Ability to build relationships and deliver positive experiences
  • Openness to change and commitment to continuous improvement

Qualifications:
  • Minimum of 5 years of customer service experience.
  • Experience in front desk, concierge, hospitality, workplace services, or a related service environment preferred.
  • High school diploma or GED required.
  • Proficiency with Microsoft Office Suite, including Word, Outlook, Excel, and Teams.
  • Ability to use internet search tools, navigate systems, and complete accurate data entry.
  • Dependable, flexible, and committed to delivering consistent service.
  • Experience supporting a corporate office environment.
  • Familiarity with service request systems, visitor management tools, or workplace support platforms.
  • Experience working with employees, vendors, and guests in a polished service setting.

Benefits
  • Medical, dental, vision insurance starting the first day of the month after hire
  • Long term and short term disability insurance paid for by Circles
  • 401k with match
  • Life insurance paid for by Circles
  • Up to 15 days of PTO per year
  • 1 Floating Holiday per year
  • 1 Community Service Day per year
  • Paid holidays
  • Access to discount programs
  • 1 month sabbatical every 5 years

Apply