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Concessions Associate Jobs in Tennessee (NOW HIRING)

TOCA Football

Guest Experience Associate

Nashville, TN · On-site

$14.25 - $17.50/hr

Guest Experience Associate Location: Nashville, TN Report To: General Manager Hours Required ... Work in concessions (as needed) Operations Guru (30%) * Keep the space clean, stocked, and ready ...

TOCA Football

Guest Experience Associate

Nashville, TN · On-site

$14.25 - $17.50/hr

Guest Experience Associate Location: Nashville, TN Report To: General Manager Hours Required ... Work in concessions (as needed) Operations Guru (30%) * Keep the space clean, stocked, and ready ...

Gold's Gym

Front Desk - Nights and Weekends

Clarksville, TN · On-site

$12.25 - $15.75/hr

  • Medical

  • PTO

Benefits Training & development, Employee discounts, Flexible schedule, FREE gym membership, Retail and concessions employee discount, Teladoc (available for part time too!) Compensation Hourly rate ...

Just Jump Trampoline Park

Team Member

Johnson City, TN · On-site

$11 - $13/hr

Sales Associat e - Welcome guests, handle check-ins, make concessions, and sell retail while keeping the sales area tidy and organized * Party Host - Make birthdays special with great service ...

Just Jump Trampoline Park

Team Member

Bristol, TN · On-site

$13 - $15/hr

Sales Associat e - Welcome guests, handle check-ins, make concessions, and sell retail while keeping the sales area tidy and organized * Party Host - Make birthdays special with great service ...

Golds Gym

Front Desk

Nashville, TN · On-site

$10 - $12/hr

  • Medical

  • PTO

... concessions employee discount, Teladoc (available for part time too!) Professional Development Access to discounted safety, personal training, group exercise (and more!) certification programs ...

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All JobsConcessions Associate JobsConcessions Associate Jobs in Tennessee

Concessions Associate information

What are the key skills and qualifications needed to thrive as a concessions associate, and why are they important?

To thrive as a Concessions Associate, you need basic math skills, customer service experience, and the ability to handle food and beverage preparation, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and food safety certifications is typically required. Strong communication, teamwork, and the ability to stay calm under pressure are standout soft skills for this fast-paced role. These competencies are crucial for ensuring efficient operations, positive customer experiences, and compliance with safety and hygiene standards.

What are some common challenges faced by concessions associates, and how can they be managed effectively?

Concessions Associates often encounter challenges such as managing long lines during peak hours, handling cash transactions quickly, and maintaining inventory while ensuring food safety standards. To manage these effectively, it's important to stay organized, communicate clearly with team members, and remain calm under pressure. Most employers provide training on customer service, safe food handling, and efficient register use, so utilizing these resources and asking for support when needed can make the job more manageable and enjoyable.

What is the difference between Concessions Associate vs Food Service Worker?

AspectConcessions AssociateFood Service Worker
CredentialsHigh school diploma or equivalent; no specialized certifications often requiredHigh school diploma or equivalent; food safety certifications may be preferred
Work EnvironmentConcession stands at sports events, theaters, or fairsRestaurants, cafeterias, or catering services
Employer & IndustryEntertainment venues, sports arenas, event centersFood service establishments, hospitality industry
Job DutiesTaking orders, handling cash, serving snacks and beveragesPreparing and serving food, maintaining cleanliness, customer service

While both roles involve customer service and food handling, Concessions Associates typically work at event venues serving snacks and drinks, whereas Food Service Workers are employed in restaurants or cafeterias preparing and serving a wider variety of food. The roles share similar credentials but differ mainly in work environment and specific duties.

What is a concessions associate?

Concessions Associates are employees who work at stands or kiosks in venues like movie theaters, sports arenas, amusement parks, or events, where they sell food, beverages, and sometimes merchandise to customers. Their duties typically include taking orders, handling cash or card transactions, preparing food, maintaining cleanliness, and providing customer service. Concessions Associates play an essential role in ensuring guests have a positive experience by delivering quick and friendly service. They may also be responsible for restocking supplies and complying with health and safety regulations.

What are the most commonly searched types of Concessions jobs in Tennessee?

The most popular types of Concessions jobs in Tennessee are:

What cities in Tennessee are hiring for Concessions Associate jobs?

Cities in Tennessee with the most Concessions Associate job openings:

Concessions Associate jobs near you

Assistant General Manager, Bridgestone Arena

Delaware North

Nashville, TN • On-site

$104K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Delaware North rating

6.2

Company rating: 6.2 out of 10

Delaware North

Based on 159 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

Caterers average

Based on 2,703 frontline employees who took The Breakroom Quiz

The best things about working at Delaware North

  • 77%

    77% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

  • 73%

    73% say they enjoy their job

    say they enjoy their job

Featured by Delaware North, based on 159 Breakroom Quiz responses from their frontline employees

Job description

The opportunity
Delaware North Sportservice is searching for an Assistant General Manager to join our team at Bridgestone Arena in Nashville, Tennessee. As an Assistant General Manager, you will be a restaurant leader responsible for training and developing your team, managing people, processes, budgets, and expenses effectively, and delivering quality service to guests.
Pay
Minimum - Anticipated Maximum Base Salary: $104,100 - $140,500 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?
  • Support the General Manager in setting short- and long-term goals for assigned departments, including people development, operational execution, labor management, guest experience, compliance, financial performance, and client service
  • Serve as the senior operational leader for assigned food and beverage departments, with primary oversight of concessions and related support operations, while ensuring alignment with overall arena priorities
  • Lead season planning and event preparation processes for assigned areas, ensuring staffing plans, deployment models, product readiness, equipment needs, and operational standards are in place before each event
  • Partner with department heads across concessions, commissary, culinary, premium services, retail, finance, HR, IT, and administration to create consistent execution across the full venue
  • Manage department-level financial performance, including revenue, cost of goods, labor productivity, operating expenses, inventory controls, cash handling, payroll procedures, and monthly projections
  • Review financial reports, event recaps, sales trends, labor reports, inventory results, and guest feedback to identify opportunities, develop action plans, and improve performance
  • Drive labor planning discipline by evaluating staffing models, management schedules, event requirements, productivity expectations, and workload balance across assigned departments
  • Lead, coach, and develop salaried managers, supervisors, and hourly associates to build operational capability, accountability, consistency, and bench strength
  • Support recruiting, onboarding, training, performance management, and succession planning for assigned departments in partnership with Human Resources and department leaders
  • Conduct regular meetings and pre-event communication to ensure managers and associates understand event expectations, client needs, service standards, staffing plans, and operational priorities
  • Partner with culinary leadership and procurement resources on menu planning, product availability, cost control, equipment needs, and operational execution for concessions and assigned revenue streams
  • Build and maintain strong relationships with clients, venue partners, vendors, subcontractors, not-for-profit groups, union partners, guests, and Delaware North team members
  • Ensure timely and detailed communication with internal and external stakeholders so client expectations, event requirements, service needs, and operational changes are understood and executed
  • Maintain compliance with Delaware North policies, client requirements, collective bargaining agreements, responsible alcohol service guidelines, food safety standards, sanitation expectations, workplace safety requirements, and applicable state and federal regulations
  • Identify and lead continuous improvement opportunities related to event execution, labor efficiency, inventory control, equipment readiness, guest service, associate engagement, and operational processes
  • Support capital planning, equipment replacement, facility improvement, and operational project work as assigned by the General Manager
  • Serve as the designated senior leader when the General Manager is absent from the unit, ensuring operational continuity and appropriate escalation of issues
  • Complete special projects and strategic initiatives as assigned by the General Manager or regional leadership

More about you
  • Minimum of 5 years of food and beverage leadership experience in a high-volume arena, stadium, ballpark, convention center, hospitality, or sports and entertainment environment is required
  • Prior experience leading concessions, commissary, premium services, restaurants, catering, or multi-department food and beverage operations is strongly preferred
  • Bachelor's degree in hospitality, business management, food and beverage management, or a related discipline is preferred; equivalent operational leadership experience may be considered
  • Strong understanding of event-based operations, labor planning, staffing deployment, inventory control, cash handling, cost of goods, payroll procedures, and P&L management is required
  • Demonstrated ability to lead through managers, build accountability, coach performance, develop talent, and maintain morale in a fast-paced, high-pressure environment
  • Experience working in a union environment, including familiarity with collective bargaining agreements, work rules, and labor relations, is preferred
  • Strong communication skills with the ability to clearly align internal teams, clients, vendors, and cross-functional partners before, during, and after events
  • Ability to manage competing priorities, make sound decisions under pressure, respond quickly to operational needs, and maintain professionalism during high-volume events
  • Strong technical skills, including experience with POS systems, inventory systems, labor reporting tools, Microsoft Office, and event-based reporting platforms
  • Commitment to guest service, associate engagement, operational excellence, compliance, safety, and continuous improvement

Shift details
Days
Evenings
Weekends
Who we are
Delaware North is the concessions and retail partner at Bridgestone Arena dating back to 1996. The multipurpose venue is home to the NHL's Nashville Predators. We manage concession outlets and four clubs, including an exclusive lounge offering an all-inclusive food and beverage experience.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Working at Delaware North

Perks for frontline workers

From Delaware North, via Breakroom

  • Flexible work schedules for all team members

  • Weekly pay for hourly team members

  • Referral bonuses for eligible roles

  • Training and development for all team members

  • Employee assistance program for eligible team members

  • Health, vision and dental insurance for eligible team members

  • 401(k) with up to 4% company match for eligible team members

  • Paid time off and holidays for eligible team members

  • Performance bonuses for eligible team members

  • Paid parental bonding leave for eligible team members

  • Employee discounts (varies by location) for eligible team members

What to expect from working at Delaware North

From Delaware North

About Delaware North, in their own words

From Delaware North

Delaware North is a global leader in the hospitality and entertainment industry. We annually serve more than a half-billion guests across three continents, including at high-profile sports venues, national parks, restaurants, resorts, and casinos. Building on more than a century of partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world’s best experiences today, while reimagining tomorrow.

Delaware North team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup, to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Company values

From Delaware North

  • Lean Forward: we are innovative creators who continually reimagine what’s next
  • Come Together: we work collaboratively with each other and believe in the power of partnership
  • Stand Up: we lead by example, own our decisions and take initiative
  • Do Right: we value integrity and always do the right thing, especially when no one is looking
  • Think Guest: the guest experience is at the heart of everything we do

What Delaware North employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Delaware North logo

About Delaware North

Sourced by ZipRecruiter

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

Social media

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