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Concert Usher Jobs (NOW HIRING)

Livenation

Venue Usher Lead - The Magnolia

El Cajon, CA

$18.25 - $24.50/hr

With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like ... As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness ...

Livenation

Charleston Music Hall Usher

Charleston, SC

$20/hr

Over the next five decades, we have become one of the largest concert promoters in the United States. We did this by building a business model in which promoters help artists achieve their goals, not ...

SFJAZZ

Head Usher Part-Time

San Francisco, CA · On-site

As an important part of the Front of House (FOH) team, this role will support concert performances, donor events, rentals and special performances/events at SFJAZZ year-round. This role will interact ...

3M HEALTHCARE

Student Stagehand

Boston, MA · On-site

$19 - $25.25/hr

Responsibilities include staging and audience setup, serving as house manager or usher, operating stage moves, running concert lighting, and providing light-technical support as needed. #J-18808 ...

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How much do concert usher jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for concert usher in the United States is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.03 per hour, depending on experience, location, and employer.

What is a concert usher?

A Concert Usher is responsible for assisting guests at events by guiding them to their seats, providing information, and ensuring a safe and enjoyable experience. They check tickets, enforce venue policies, and may help with crowd control or emergency procedures. Ushers also answer questions about the venue, event schedule, and facilities. Their role is essential for maintaining order and enhancing the overall guest experience.

What are the typical responsibilities of a concert usher during an event?

Concert Ushers help guests find their seats, check tickets, and provide information about the event and facility amenities. They often monitor crowd flow, assist with accessibility needs, and respond to questions or concerns from attendees, ensuring everyone has a safe and enjoyable experience. Ushers may also support emergency procedures, help maintain cleanliness in aisles and seating areas, and coordinate with security or other event staff as needed. The role is dynamic and requires adaptability, especially during peak entry and exit times, but it offers valuable experience in customer service and event operations.

What are the key skills and qualifications needed to thrive in the concert usher position, and why are they important?

To thrive as a Concert Usher, you need strong customer service abilities, attention to detail, and basic crowd management skills, usually with a high school diploma or equivalent. Familiarity with ticket scanning equipment, seat mapping apps, or venue communication systems can be beneficial. Outstanding interpersonal skills, patience, and the ability to stay calm under pressure help ushers handle guest questions and unexpected situations. These skills ensure a positive concert experience for attendees while supporting venue safety and organization.

How do you become a concert usher?

To become a concert usher, candidates typically need to be at least 16 years old, have good communication skills, and be able to stand for long periods. Many employers require a high school diploma or equivalent and may conduct background checks; some positions also require training on venue policies and safety procedures.
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Concert Usher jobs near you
Infographic showing various Concert Usher job openings in the United States as of August 2026, with employment types broken down into 67% Part Time, and 33% Temporary. Highlights an 100% In-person job distribution, with an average salary of $33,819 per year, or $16.3 per hour.

Usher | Part Time | Greensboro Coliseum Complex

Oak View Group

Greensboro, NC • On-site

$15/hr

Part-time

Retirement

Re-posted 13 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

24th of 37 rated event venues

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
As an Usher, you will play a vital role in creating a welcoming and enjoyable experience for guests at events, such as concerts, theater productions, or sports games. Your primary responsibility is to assist and guide guests, ensuring their comfort and safety throughout the event. This role requires strong communication skills, attention to detail, and the ability to remain calm and professional in high-pressure situations. Ushers play a crucial role in ensuring a positive and memorable experience for guests at events.
This role will pay an hourly rate of $15.00
Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.
This position will remain open until November 13, 2026.
About the Venue
The Greensboro Coliseum Complex is a versatile multi-building facility that serves the community of Greensboro and its surrounding areas. It hosts a wide array of events, such as athletic competitions, cultural arts showcases, concerts, theater performances, educational activities, fairs, and exhibits, as well as public and private gatherings, including conventions, convocations, trade shows, and consumer shows. It plays a crucial role as a hub of community activities and significantly contributes to the regional economy. The Complex is made up of nine venues, the largest being the renowned 22,000-seat First Horizon Coliseum, which has a storied history of hosting prestigious ACC and NCAA basketball championships and a concert history featuring legendary artists like Paul McCartney, Garth Brooks, and Elvis Presley, as well as today's biggest artists like Drake, Bad Bunny, and Taylor Swift. The Complex also includes the 167,000-square-foot Special Events Center, encompassing three exhibition halls, a 4,500-seat mini-arena, and eight meeting rooms. Additionally, there's the White Oak Amphitheatre, Piedmont Hall, the Novant Health Fieldhouse, Greensboro Aquatic Center, The Terrace, the ACC Hall of Champions, and the 3000-seat Odeon Theatre. As one of the most actively booked facilities in the country, the Greensboro Complex annually hosts over 1,100 events. Its extraordinary flexibility and reputation have earned it worldwide acclaim among promoters, producers, event planners, and patrons alike.
Responsibilities
  • Welcome guests as they arrive at the venue, providing friendly and courteous assistance.
  • Verify tickets and direct guests to their seats or designated areas, ensuring smooth entry and efficient seating.
  • Provide information about the event, venue facilities, and amenities, and assist guests with special needs or requests.
  • Monitor guest flow and seating arrangements to prevent congestion and ensure a safe and orderly environment.
  • Be prepared to respond quickly and calmly in case of emergencies, such as evacuations or medical incidents, and assist guests as needed.
  • Enforce venue policies and regulations, such as no-smoking areas or prohibited items, to maintain a comfortable and secure atmosphere.
  • Collaborate with other event staff, including security personnel, ticket takers, and concession workers, to ensure smooth operations.
  • Provide excellent customer service at all times, addressing guest inquiries, concerns, and complaints professionally and efficiently.
  • Assist performers or presenters with directions, seating arrangements, or other requests as needed.
  • Assist with post-event clean-up and venue reset, ensuring everything is in order for the next event.
  • Adhere to venue policies, procedures, and safety regulations at all times.
  • Perform other duties as assigned.

Qualifications
  • High School Diploma or G.E.D. preferred.
  • Previous experience in a customer service-based industry is preferred.
  • Previous experience within sports, entertainment, or a related field is preferred.
  • Ability to follow instructions and work in a fast-paced environment.
  • Must have strong verbal and written communication skills.
  • Ability to handle stressful situations.
  • Must be able to work a flexible work schedule, including weekends, nights, and holidays as required.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

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